Ed Usher Email & Phone Number

Greater Atlanta Area

Customer Project Manager III- AT&T CU In Building Coverage Solutions SME Enhanced Ericsson’s In Building Solutions offerings and generated new revenue by developing and maintaining Service Delivery Solutions! Expanded business services to support DAS and Small Cells technologies.Developed business relationships with our AT&T ASG customers through meetings and personal communication with AT&T SRMs and RF Engineering.Unseated incumbents and increased market share by showing our ASG customers that we can scale to support their network growth requirements. ASG Customer Engagement Engagement with ASG Organization. Documented and improved ASG Ways of Working. Defined and Focused on Delivery Capabilities. Monitored and adhered to ASG Standards Enforcement and adherence Pre sales support from opportunity recognized through on air.Significant Accomplishments• CPM Service Line Specific Training- Developed and implemented first in building training program• Developed and implemented first CX tracking tools for in building projects• Developed and implemented first quality program for in building projects

Greater Atlanta Area

Proposal Manager, (June 2011- February 2013)Responsible for complex commercial and government proposals and response preparation.Managed proposal ($1M-$100M) process of sales, technical teams, contracts department, product development, finance department, and human resources. Monitoring of Project Key Performance Indicators (KPI’s) to ensure objectives were achieved under proposal process, project margins maximized, and that all contract obligations and customer expectations were met via:• Frequent review/reporting of proposal development pipeline, metrics, sales funnel, forecasts, margins, backlog, win/loss lessons learned.• Tracking and reporting of team resource utilization, proposal costs and performance analysis• Team interaction and Customer engagement to assess satisfaction with progressResponsibilities were the overall development, schedule, and management of the proposal process for meeting customer requirements, company guidelines, and sales obligations.• WBS development, schedules, storyboards, and templates (SOW, Proposal)• Risk analysis, budgetingSr. Project Manager, (June 2010- June 2011)Oversight and strategic management of all services personnel (RF Design Engineering, Field Engineering, Installations, and Logistics) implementing multiple, concurrent Distributed Antenna System (DAS) projects for Cellular, Enterprise, and Public Safety, Including:• Subcontractor Scope of Work Development• Budgeting• Site Surveys• Monthly Revenue Recognition Updates (Percentage of Completion)Sr. Product Line Manager, (June 2007- June 2010)Developed Services Business Strategy by region, identifying gaps in service offerings and delivery capabilities with input from sales, engineering, and management.• Sales/solutions support• Quoting of all RFPs and customized services• Developed service requirements ( value, output, function )• Research and pursue licensing, certifications ,• regulatory requirements for new services

Total sales/profit /loss/budget/ operational responsibility, with key focus on business development and establishment of corporate presence to expand core Professional Services portfolio (Site Acquisition, A&E, Construction, Network Infrastructure Installations) with all major regional cellular network operators. Management and supervision of all internal and subcontractor staffing resources to support network build-out of tower sites and installations of radio equipment, DC power plants, and Antennas & Lines. Lead Negotiator in closing Mercury contract with Sprint in 2001 for the state of North Carolina, encompassing the installation of MCPAs, TMAs, and Superfilters (contract value $4M). Served as key driving manager to establish qualified resources, partner logistics firms, and best practices to meet rigorous schedules, fluctuating hardware deliveries, and site access issues during maintenance window cutovers. Aggressively pursued from “cold call” to contract award, Installation Services Partner award from Powerwave Technologies for all MCPA deployments in Southeast markets (contract value $5M) from 2002-2007. Assembled winning team of management professionals, subcontractors, and vendors to aggressively meet and exceed customer quality and timeline expectations.

Total sales/profit /loss/budget/ operational responsibility, with key focus on business development and establishment of corporate presence to expand core Professional Services portfolio (Site Civil work, Electrical, Foundations, Tower erection, Lines and Antenna Installation) with all major regional cellular network operators.Significant Accomplishments Generated $28,000,000.00 in yearly revenues in 4 years from startup with 14% ebitda Established regional offices in 4 states Acquisition of (2) companies