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Wireless Telecommunications Manager with extensive experience in the deployment of wireless communication equipment and implementation services for DAS/In-Building, Cellular/PCS, and 2-Way/ Private Radio networks. Over 25 yrs. of progressive leadership experience with wireless service providers and OEM’s in personnel management/ operational positions, with in- depth knowledge of process driven Project Management related to the implementation of wireless infrastructure equipment in a turnkey environment. Comprehensive experience in the selection and management of 3rd party service subcontractors and suppliers. Superior management skills in the establishment/ direction of regional and national based service delivery operations. Solid understanding of accrual based revenue recognition, P&L/ budget accountability, and demonstrated results of annual revenue recognition in excess of $25M. Well balanced in meeting customer, company, employee, personal, and civic responsibilities. Organized, highly-motivated, customer- focused team player and contributor.Key Strengths Communication/ Interpersonal Skills 3rd Party Vendor Selection and Management Customer Advocacy/Conflict ResolutionExperience Alignment of Internal/External Resources Operational startup/team building Reliable and fiscally responsible remote contributor
Ericsson
View- Website:
- ericsson.com
- Employees:
- 128421
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Customer Project ManagerEricsson Feb 2013 - PresentGreater Atlanta AreaCustomer Project Manager III- AT&T CU In Building Coverage Solutions SME Enhanced Ericsson’s In Building Solutions offerings and generated new revenue by developing and maintaining Service Delivery Solutions! Expanded business services to support DAS and Small Cells technologies.Developed business relationships with our AT&T ASG customers through meetings and personal communication with AT&T SRMs and RF Engineering.Unseated incumbents and increased market share by showing our ASG customers that we can scale to support their network growth requirements. ASG Customer Engagement Engagement with ASG Organization. Documented and improved ASG Ways of Working. Defined and Focused on Delivery Capabilities. Monitored and adhered to ASG Standards Enforcement and adherence Pre sales support from opportunity recognized through on air.Significant Accomplishments• CPM Service Line Specific Training- Developed and implemented first in building training program• Developed and implemented first CX tracking tools for in building projects• Developed and implemented first quality program for in building projects -
Product Line ManagerPowerwave Technologies Feb 2008 - Jan 2013Greater Atlanta AreaProposal Manager, (June 2011- February 2013)Responsible for complex commercial and government proposals and response preparation.Managed proposal ($1M-$100M) process of sales, technical teams, contracts department, product development, finance department, and human resources. Monitoring of Project Key Performance Indicators (KPI’s) to ensure objectives were achieved under proposal process, project margins maximized, and that all contract obligations and customer expectations were met via:• Frequent review/reporting of proposal development pipeline, metrics, sales funnel, forecasts, margins, backlog, win/loss lessons learned.• Tracking and reporting of team resource utilization, proposal costs and performance analysis• Team interaction and Customer engagement to assess satisfaction with progressResponsibilities were the overall development, schedule, and management of the proposal process for meeting customer requirements, company guidelines, and sales obligations.• WBS development, schedules, storyboards, and templates (SOW, Proposal)• Risk analysis, budgetingSr. Project Manager, (June 2010- June 2011)Oversight and strategic management of all services personnel (RF Design Engineering, Field Engineering, Installations, and Logistics) implementing multiple, concurrent Distributed Antenna System (DAS) projects for Cellular, Enterprise, and Public Safety, Including:• Subcontractor Scope of Work Development• Budgeting• Site Surveys• Monthly Revenue Recognition Updates (Percentage of Completion)Sr. Product Line Manager, (June 2007- June 2010)Developed Services Business Strategy by region, identifying gaps in service offerings and delivery capabilities with input from sales, engineering, and management.• Sales/solutions support• Quoting of all RFPs and customized services• Developed service requirements ( value, output, function )• Research and pursue licensing, certifications ,• regulatory requirements for new services -
Managing PartnerU.S. Wireless Jun 2001 - Jun 2007Total sales/profit /loss/budget/ operational responsibility, with key focus on business development and establishment of corporate presence to expand core Professional Services portfolio (Site Acquisition, A&E, Construction, Network Infrastructure Installations) with all major regional cellular network operators. Management and supervision of all internal and subcontractor staffing resources to support network build-out of tower sites and installations of radio equipment, DC power plants, and Antennas & Lines. Lead Negotiator in closing Mercury contract with Sprint in 2001 for the state of North Carolina, encompassing the installation of MCPAs, TMAs, and Superfilters (contract value $4M). Served as key driving manager to establish qualified resources, partner logistics firms, and best practices to meet rigorous schedules, fluctuating hardware deliveries, and site access issues during maintenance window cutovers. Aggressively pursued from “cold call” to contract award, Installation Services Partner award from Powerwave Technologies for all MCPA deployments in Southeast markets (contract value $5M) from 2002-2007. Assembled winning team of management professionals, subcontractors, and vendors to aggressively meet and exceed customer quality and timeline expectations.
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Vp Of OperationsFirst Call Wireless Feb 1996 - Feb 2001Total sales/profit /loss/budget/ operational responsibility, with key focus on business development and establishment of corporate presence to expand core Professional Services portfolio (Site Civil work, Electrical, Foundations, Tower erection, Lines and Antenna Installation) with all major regional cellular network operators.Significant Accomplishments Generated $28,000,000.00 in yearly revenues in 4 years from startup with 14% ebitda Established regional offices in 4 states Acquisition of (2) companies
Ed Usher Skills
Ed Usher Education Details
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Mathematics And Computer Science
Frequently Asked Questions about Ed Usher
What company does Ed Usher work for?
Ed Usher works for Ericsson
What is Ed Usher's role at the current company?
Ed Usher's current role is Customer Project Manager.
What is Ed Usher's email address?
Ed Usher's email address is eu****@****wav.com
What is Ed Usher's direct phone number?
Ed Usher's direct phone number is (714)-466*****
What schools did Ed Usher attend?
Ed Usher attended Indiana State University.
What skills is Ed Usher known for?
Ed Usher has skills like Cellular Communications, Telecommunications, Wireless, 4g, Rf, Lte, Gsm, Microwave, Cdma, Management, Wimax, Umts.
Who are Ed Usher's colleagues?
Ed Usher's colleagues are Harsanti Setia Dewi, Deeksha Pandey, Soren Hokkerup, Mauricio Romano, Aisha Carvalho, Gülce Kadıköylü, Laila Jensen.
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