● Streamlined Server deployments via VMWare Templates● Recommended cost effective upgrades to environment● Adhered to IT Budget while growing Infrastructure to company needs● Monitored Server health● Recommended Server Upgrades● Created and maintained Group Policies● Created and Implemented Windows Patching Policy● Created and Implemented Workstation Imaging● Assisted with Networking configurations● Maintained Citrix Farm● Implemented Microsoft Azure MFA for Office365● Performed Server 2008 to Server 2016+ Migrations● Setup KMS Server● Performed Multiple integrations due to company acquisitions● Migrated phone system from Cisco Call Manager to Nextiva● Implemented Cyren and Mimecast mail protection● Setup ADFS Infrastructure● Maintained Backup solution via Veeam and Exagrid● Maintained PureStorage SAN● Maintained 8 host VMWare Cluster

Primary responsibility is aligning IT Infrastructure design with business goals. Ensuring all servers and network environments are secure, operational, and highly available. Secondary responsibilities include contributing and supporting a global IT Infrastructure to include; Domain Services, Networking Services, Messaging, Virtualization, Compliance, and Support. - Immediately improved Disaster Recovery process. Implementing new technologies; the Houston office went from “Needs Improvement” to achieving the company’s best recovery times. This led to a companywide adoption of local processes. - During the sale of the company; I rebuilt the entire infrastructure so we could operate as a stand-alone company. This included designing and implementing; a new domain, Office 365 Exchange email, local phone system, VMware and Hyper-V virtualization environments, managed dedicated cloud services, software licensing, and migrating users and data to the new environment.  - Moved office locations. Worked with general contractors to determine; server room electrical and AC needs, network drops, and audio/video solutions. Worked with communication providers to move the circuits. Was able to move all equipment, furniture, and user’s belongings over the weekend and have the company fully restored and operational without any unplanned downtime.  - While migrating into the new company I had to provide access between the two domains and mobile users. This was achieved through; a two-way forest trust, engineering a MPLS connection, and establishing remote user access via Remote Desktop Services. - Currently in the process of migrating key systems to the Microsoft Azure cloud.

• Create, test, and deploy Software Packages via SCCM• Assisted with SCCM Maintenance task(Reports, Inventory, Client installs)• Setup and Configured physical and VM Servers• Updated Store POS images• Setup LYNC infrastructure • Performed Domain Upgrade from 2003 to 2008• Streamlined Backup Jobs in BEX

Assisted in virtualizing 15 servers* Created, Planned, and Implemented Microsoft Lync Infrastructure* Created Group Policies* Created, Planned and Implemented Microsoft System Essentials* Streamlined Backup Jobs (8 different jobs down to 3)* Upgraded Domain to Windows 2008* Migrated systems from Citrix Presentation Server to XENAPP* Setup Blackberry Server* Performed migration from Exchange 2003 to Exchange 2010

Perform security audits on Application permissions* Verify applications are granted permission to the correct group* Recommend changes to the permissions of the application when an error is found* Run reports from SMS to ensure proper access rights to employees who use the program

Supported and Maintained Citrix Server(Presentation/Metaframe Server)* Created test environments with VMWare* Provided phone supported for day to day issues* Created and implemented Group Policies* Created, modified, disabled user accounts for 500 employees* Performed maintenance on all Exchange servers(including Offline defrags and Information Store monitoring)* Setup and Managed Corporate LANDesk server with over 5000 computers in database (Imaging, Inventory, Reporting)* Troubleshot issues dealing with Active Directory(Domain Controller replication)* Managed and maintained Blackberry servers and handhelds (including device OS upgrades).

• Provided phone supported for 10+ Clients in day to day issues • Maintained all client’s and MRE’s Exchange 2003/2007 servers• Created and implemented Group Policies• Created, modified, disabled user accounts• Performed maintenance on all Exchange servers• Created backup images of clients’ machines using Altiris.• Deployed software using Group Policies and Scripts• Troubleshot issues dealing with Active Directory • Managed and maintained Blackberry servers and handhelds.• Created VPN accounts• Troubleshot VPN issues• Managed multiple projects for clients • Manage Clients WSUS server• Created Backup schedules for clients• Created Standard Operating Procedures for MRE and their clients• Managed Symantec Anti-virus servers• Upgraded Clients from Symantec Corporate Edition to Symantec Endpoint• Upgraded Clients servers and backup systems• Performed monthly patch installations on clients’ servers and desktops.

• Implemented and maintained a LANDesk infrastructure worldwide• Created and deployed various software packages via LANDesk including Office 2003, Office 2007, and Windows XP• Utilized LANDesk’s imaging software to create and maintain company images for the Helpdesk• Setup and maintained Blackberry Server for 400+ users• Setup and maintained Good Mobile Messaging Server for 200+ users• Created and implemented various group policies for multiple domains• Managed over 3000 Client PCs for various patches and spyware threats• Created and implemented various company policies in regards to software compliance• Created end of life cycles for desktop hardware• Tested new equipment and software for enterprise use• Support desktop hardware(Dell, HP, IBM/Lenovo)• Patched all desktop computers using LANDesk• Maintained desktop and laptop inventory with LANDesk• Provided Software Compliance using LANDesk• Assisted the Security department with E-Discovery cases