Edem Edem Email & Phone Number

Jakarta, Indonesia

Delivery training materials

Responsible for delivering cisco materials- CCNA- CCNP Route- CCNP SwitchResponsible delivering IT management - Business Analyst - ITIL v3- IT Helpdesk- IT Project Management

Greater Jakarta Area, Indonesia

Wisma Nugra Santana

- Responsible for delivering training course: CCNA, IT Management(IT-PM, ITIL), etc - Responsible for updating material availability for training and infrastructure - Supervising IT staff performance and knowledge for new material training. - Responsible for maintaining uptime 99% Data Centre, Exchange, Active Directory, Domain Controller, ISA Server.

Jakarta

- Developed new project software for new market basis with.net - Analyzed standard requirement to develop the project integration with software customer without change the procedure. - Responsible for manage the development of business process models and lead the development of business requirements. - Managed business partner satisfaction by ensuring.

Bandung Area, West Java, Indonesia

- Supervised and liaise the partners, resellers, for the distribution of Microsoft’s updated product technology (office 365). - Acted as a facilitator between end-user and reseller for the delivery of update knowledge about Microsoft products. - Responsible for training Microsoft License product to users in West Java area. - Responsible for conducting.

Bandung Area, West Java, Indonesia

- Responsible for delivering of training course - Managed customer expectation for training and material - Worked together as a team with sales to maintain quality operations and professional atmosphere - Created syllabus material for training. - Managed exam server Pearson vue and Prometric. - Supported network infrastructure and bandwidth management.