David Austin Email & Phone Number

Cherry Hill, New Jersey, US

Leading the design and introduction of a must-have e-invoicing product across the Corcentric customer base affecting $billions in invoices. Through a single connection, Corcentric customers will comply with varying government mandates that require issuing and receiving e-invoices.

Fort Worth, Texas, US

• Orchestrate a team of 4 business analysts / product managers and a release manager to coordinate sales, marketing, professional services, and support teams for 4 rental ERPs (Enterprise Resource Planning) across.
• Boosted cloud sales from zero to 50%+ by relaunching cloud offering for company’s flagship ERP.
• Tapped to implement product lifecycle and product go-to-market processes from scratch.
• Redesigned and rolled out global pricing and packaging for all products for Americas, EMEA, and APAC.
• Doubled credit card lead success rate through implementation of alliance partner program.

Westlake, Texas, US

• Provide product management for Macola and KnowledgeSync. Connect with end users and partners to set and rally around a strategic direction. Orchestrate product evolution among 13+ teams including sales, marketing.
• Enabled cloud deployment to customers by completing on-premises-to-cloud offering for Macola ERP.
• Completed launch of KnowledgeSync to cloud.
• Rolled out and grew compliance revenue from zero to substantial expansion revenue in 2020 via collaboration with legal team.
• Realized greatest profit potential by incorporating voice of customer into balanced investment portfolios.

Brookfield, WI, US

• Tapped to orchestrate product development from the setup of sales operations to defining the company’s rental processes encompassing back-office, contracts, inspections, and fulfillment.Key Accomplishments:
• Directed rapid development and launch of initial SaaS customer-facing web and mobile software in 6 months.
• Translated general business strategy into functioning and innovative rental process.

Fort Worth, Texas, US

• Oversaw sales operations, including administering CRM software, marketing automation, and data analysis. Key Accomplishments:
• Ensured substantial savings by facilitating key internal developments, including negotiating marketing and data vendor pricing, incorporating Google Analytics conversion tracking, and providing end-to-end lead.
• Analyzed sales and operation transactions to maximize performance, populate prospect marketing lists, and identify marketing trends, opportunities, and results.
• Decreased data maintenance labor 75% through automation.
• Addressed needs of end-users by reconfiguring SugarCRM, and bolstered CRM data activity by retraining end-users.
• Introduced weekly standard sales reporting for 4 business units.

Tuscaloosa, Alabama, US

• Oversaw a $22M product portfolio with 1,000 clients. Supervised a 45 staff team under a $1.5M budget. Facilitated research, business planning, database development, user interface design, and quality assurance for the.
• Launched the information technology vertical.
• Automated processes to reduce new product vertical launch times from 5 years to less than 18 months.
• Designed a quality metrics program that decreased cancellations and increased append coverage by 20%.
• Implemented process automation, software upgrades, and process mapping to increase productivity 50%.

Tuscaloosa, Alabama, US

• Chosen by president to take over and turn around a struggling subscription product line, Top Bid. Created road maps, which included implementing software enhancements (e.g. the latest servers, software, and sales.
• Stabilized sales using value-based sales techniques and increasing prices.
• Automated processes to increase productivity 25%.
• Spearheaded developments for the company’s first major proof-of-concept data product.

Tuscaloosa, Alabama, US

• Managed more than $2 million in revenue while marketing information products to global companies and dealer networks. Led internal and external engagements to drive sales and evolve product offerings in changing.
• Created a comprehensive prospect database that landed more than $1M in recurring sales.
• Ideated a new pricing strategy that ultimately doubled revenue growth for the entire division.
• Joined the Steering Committee to redesign the flagship product.
• Negotiated deals and spoke at over a dozen conferences and trade shows.
• Conducted up to six online WebEx demos daily to drive consumer awareness.

Bsme, Mechanical Engineering

Mba, Business