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Accomplished, strategic leader with history of significantly elevating organizational profitability and efficiency by driving end-to-end management of software products. 10 years of product management excellence plus 7 years of people management experience (two years at the VP level with 45 staff). Adept at maximizing product growth through market research, stakeholder feedback, process design, and business planning. Comprehensively manage product profitability drivers, including new logo sales, expansion sales, retention, marketing, support, professional services, and development. Excel at staff coaching, leadership, and development. Leverage seven years of B2B sales experience to expertly engage customers and prospects for market research, selling, and client retention.Selected Areas of Expertise:Large-Scale Product Operations | Strategic Planning | Product Development & Analytics | Team Leadership | Staff Development & Coaching | Customer Relationship Management | Stakeholder Engagement | Software Development | SaaS | Agile | Pricing & Packaging | Product Launch | P&L | Project & Program Management | Voice of Customer Research | Competitive Analysis | Portfolio Management | Data & Analytics | Artificial Intelligence | Process Improvement & Automation | Workflow Design | Database Design | Software Specifications | E-Invoicing | B2B Sales & Marketing | GTM | Business Development
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Senior Product ManagerCorcentric Nov 2022 - PresentCherry Hill, New Jersey, UsLeading the design and introduction of a must-have e-invoicing product across the Corcentric customer base affecting $billions in invoices. Through a single connection, Corcentric customers will comply with varying government mandates that require issuing and receiving e-invoices. -
Director Of Product Strategy / OperationsPoint Of Rental Software Jan 2021 - Aug 2022Fort Worth, Texas, UsOrchestrate a team of 4 business analysts / product managers and a release manager to coordinate sales, marketing, professional services, and support teams for 4 rental ERPs (Enterprise Resource Planning) across thousands of global customers running on-premises and in the cloud. Steer market analysis, pricing plans, product lifecycles and go-to-markets.Key Accomplishments:• Boosted cloud sales from zero to 50%+ by relaunching cloud offering for company’s flagship ERP. • Tapped to implement product lifecycle and product go-to-market processes from scratch. • Redesigned and rolled out global pricing and packaging for all products for Americas, EMEA, and APAC.• Doubled credit card lead success rate through implementation of alliance partner program. -
Senior Product ManagerEci Software Solutions Jan 2019 - Dec 2020Westlake, Texas, UsProvide product management for Macola and KnowledgeSync. Connect with end users and partners to set and rally around a strategic direction. Orchestrate product evolution among 13+ teams including sales, marketing, support, finance and development. Maintain product road maps, pricing policies, and motivate staff around products and goals.Key Accomplishments:• Enabled cloud deployment to customers by completing on-premises-to-cloud offering for Macola ERP.• Completed launch of KnowledgeSync to cloud. • Rolled out and grew compliance revenue from zero to substantial expansion revenue in 2020 via collaboration with legal team. • Realized greatest profit potential by incorporating voice of customer into balanced investment portfolios. -
Product Development ManagerNever Idle, Llc Jul 2017 - Jan 2019Brookfield, Wi, UsTapped to orchestrate product development from the setup of sales operations to defining the company’s rental processes encompassing back-office, contracts, inspections, and fulfillment.Key Accomplishments:• Directed rapid development and launch of initial SaaS customer-facing web and mobile software in 6 months.• Translated general business strategy into functioning and innovative rental process. -
Senior Market Data AnalystEquify, Llc Apr 2016 - Jun 2017Fort Worth, Texas, UsOversaw sales operations, including administering CRM software, marketing automation, and data analysis. Key Accomplishments:• Ensured substantial savings by facilitating key internal developments, including negotiating marketing and data vendor pricing, incorporating Google Analytics conversion tracking, and providing end-to-end lead management. • Analyzed sales and operation transactions to maximize performance, populate prospect marketing lists, and identify marketing trends, opportunities, and results. • Decreased data maintenance labor 75% through automation.• Addressed needs of end-users by reconfiguring SugarCRM, and bolstered CRM data activity by retraining end-users. • Introduced weekly standard sales reporting for 4 business units. • Organized and steered deployment of SugarCRM and Marketo for 60 end-users. -
Vice President, Data ProductionFusable Jan 2014 - Jan 2016Tuscaloosa, Alabama, UsOversaw a $22M product portfolio with 1,000 clients. Supervised a 45 staff team under a $1.5M budget. Facilitated research, business planning, database development, user interface design, and quality assurance for the company’s flagship SaaS products and new product launches. Built and secured strategic relationships with government agencies and data vendors in the U.S., Ukraine, India, and Britain.Key Accomplishments:• Launched the information technology vertical. • Automated processes to reduce new product vertical launch times from 5 years to less than 18 months.• Designed a quality metrics program that decreased cancellations and increased append coverage by 20%. • Implemented process automation, software upgrades, and process mapping to increase productivity 50%. -
Director, End-User ProductsFusable Jan 2012 - Dec 2013Tuscaloosa, Alabama, UsChosen by president to take over and turn around a struggling subscription product line, Top Bid. Created road maps, which included implementing software enhancements (e.g. the latest servers, software, and sales systems) to significantly improve productivity and workflow. Key Accomplishments:• Stabilized sales using value-based sales techniques and increasing prices.• Automated processes to increase productivity 25%. • Spearheaded developments for the company’s first major proof-of-concept data product.
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Product ManagerFusable Sep 2005 - Jan 2012Tuscaloosa, Alabama, UsManaged more than $2 million in revenue while marketing information products to global companies and dealer networks. Led internal and external engagements to drive sales and evolve product offerings in changing markets.Key Accomplishments:• Created a comprehensive prospect database that landed more than $1M in recurring sales.• Ideated a new pricing strategy that ultimately doubled revenue growth for the entire division.• Joined the Steering Committee to redesign the flagship product.• Negotiated deals and spoke at over a dozen conferences and trade shows. • Conducted up to six online WebEx demos daily to drive consumer awareness.
David Austin Skills
David Austin Education Details
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The University Of Texas At ArlingtonMechanical Engineering -
The University Of Texas At ArlingtonBusiness
Frequently Asked Questions about David Austin
What company does David Austin work for?
David Austin works for Corcentric
What is David Austin's role at the current company?
David Austin's current role is Director of Product Management.
What is David Austin's email address?
David Austin's email address is da****@****ons.com
What is David Austin's direct phone number?
David Austin's direct phone number is +181737*****
What schools did David Austin attend?
David Austin attended The University Of Texas At Arlington, The University Of Texas At Arlington.
What are some of David Austin's interests?
David Austin has interest in Investing, Reading, Running, Ultimate Frisbee, Health.
What skills is David Austin known for?
David Austin has skills like Product Management, Leadership, B2b, Sales, Product Development, Marketing Strategy, Manufacturing, Management, B2b Marketing, Sales Management, Marketing, Business Development.
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