Ed Alabran Email & Phone Number

In charge of company's financial operations. Responsibility for internal and external reporting, stewardship of assets, and cash management. Provide financial reports and develop budgets and proforma statements. Develop Standard Operating Procedures and best practices for all operational areas. Maintain and update manuals. Continue to seek out improvements and develop more effective processes. Supervise office and warehouse staff. Responsible for all record keeping and filing. Provide a high level of customer service including phones, letters and daily email correspondence. Escalation point for sales, billing and technical problems. Negotiate win-win solutions with customers.Track business metrics and perform analysis for sales and purchasing. Participate in weekly and monthly status and improvement meetings. Help develop company goals and metrics. Perform HR duties for the company; including payroll summary, track attendance, source and manage benefits, participate in the hiring, firing and discipline of employees and manage workers’ compensation. Develop and maintain vendor relationships. Manage online EBAY and Amazon sales processing. Safeguard contracts and file systems.

Responsible for company projects. Company projects are primarily commercial real estate development projects. Source projects, perform due diligence analysis, write business plans, set up and manage work flows and development. Delegate to managers and provide company vision, business requirements/deliverables, critical paths, milestones and deadlines. Provide guidance regarding project scope, staffing and financial/budget considerations. Monitor pricing, timelines and progress. Negotiate and maintain major contracts and service agreements with contractors, vendors and owners. Managed staff in developing capital improvement programs and establishing network of funding sources, commercial real estate projects, private investment programs and sources of various commodities for clients, focusing on return on investment and risk mitigation.Market asset protection strategies and consultation agreements via campaigns utilizing a variety of available media. Key contact for major customers. Provide high level of customer service by maintaining regular communication to understand customer needs and grow accounts. Offer Life Insurance as key component of asset protection program. Also sell annuities. Develop a referral based network. Service policies and aid with claims and changes as needed. Market asset protection strategies and consultation agreements via campaigns utilizing a variety of available media. Set up business entities and non-profit foundations. Train reps and lead brainstorming session to develop best practices and biz dev. Streamlined processes and procedures to meet customer service expectations.Developed MBOs and budgets, monitored team performance, and collaborated with senior officers and Chairman to reach company objectives within given timeframes and allowances. Sourced resources for projects and personnel as needed. Performed HR duties for company.

Led cross organization design team with IT to create and implement a new sales portal website providing real time custom reports, analysis/prospecting tools, and account management functionality leading to increased productivity, revenue and cost reduction. Managed product updates and enhancements with key stakeholders. Scripted sales portal website user guides with screen shots and provided in-depth classroom training for the entire sales organization. In addition, provided remote field training via WebEx. Conducted Market Studies of top 25 DMA’s by using business and demographic data to segment market areas for automotive dealerships. Developed and maintained fiscal pricing models for over 5,000 ABT dealer franchises, resulting in over 30% increase of dealer representation and fee base revenue. Managed Market Rep department. Responsible for all Market Rep policies and procedures in the company. Successfully launched two new pilot dealer programs aftermarket and warranty programs. Created field sales regions, forecasts and budgets and monitored financial activity to ensure company was on target. Performed heavy complex financial reporting and analysis. During my tenure at Autobytel, we acquired two major competitors CarSmart and AutoWeb. I was a key team leader for consolidating and integrating company operations. This was a huge project that required extensive involvement across all company departments that was completed six weeks early. Product Manager – Negotiated acquired and managed our National Saturn Corporate account. Regional Internet Director – Seattle/Portland Region. Called on all dealerships in four states of WA, OR, ID and MT offering full suite of dealer services and programs. Successfully launched new pilot Aftermarket and Warranty dealer programs. Regional Sales Manager – Northeast Region – Highest dollar increase in revenue and top region.

Business Administration Emphasis Accounting, Business, Accounting

Activities and Societies: Accounting Society

Certificate Recycling & Zero Waste Management, Green Technology