Ramya Reddy Edara Email & Phone Number

Vancouver, BC, CA

Vancouver, British Columbia, Canada

West Vancouver, British Columbia, Canada

• Delivered an impressive 8% boost in sales compared to the prior year through strategic sales of seasonal products and the introduction of high-demand items to our inventory.
• Increased sales by 25% of paint and related products by personally engaging with customers, offering tailored recommendations, and enhancing the visibility of seasonal offerings.
• Recognized with "Associate of the Month" award for consistently delivering exceptional customer experiences and skillful relationship management.
• Trained new associates across various departments, sharing valuable expertise in seasonal products and other department.
• Received Voice of Customer (VOC) commendations from satisfied customers for my friendliness, spot-on recommendations, and willingness to go the extra mile to meet their requirements.
• Started my journey as a seasonal sales associate and subsequently explored diverse departments, showcasing adaptability and a commitment to professional growth.

Hyderabad, Telangana

• Key Achievements:
• Enhanced invoice efficiency, resulting in a 12% reduction in invoice processing time for GPS (US Government projects and services) engagements.
• Managed a diverse range of federal invoices, including Fixed Fee, Time & Material, Cost Plus, and Expenses, contributing to increased invoice accuracy.
• Conducted meticulous expense audits, aligning them with US federal guidelines, which led to reduction in expense discrepancies during invoice reconciliation.
• Utilized advanced Cognos reports to streamline manual invoice creation, resulting in a 20% increase in invoice creation efficiency.
• Created and tested a excel macro with a team member to generate a report, reducing process time by 70%Key Responsibilities:

Hyderabad, Telangana, India

• Processed sales commissions for APAC and LATAM countries.
• Coordinating with Extended US, APAC and LATAM Country teams, and Order Entry.
• Processing payments for district sales managers based on client service agreements on a monthly basis.
• Providing process training for new associates and refresher training for existing associates as needed to bridge knowledge gaps.
• Prepared documentation for processes and ensured timely reviews.
• Maintained issue logs and monitored volumes for the India team.

Hyderabad, Telangana, India

• Managed the Payroll and Compensation for ADP Sales accosts.
• Ensured quality and timeliness standards for data quality and adjustments processed on Oracle (E-Business Suite).
• Conducted sales analysis and managed Sales Inquiries through Salesforce, finalizing and submitting payouts.
• Successfully processed payments for SBS and Total Source sales associates and sales managers monthly.

Hyderabad Area, India

• Processed an average of 100 Lockbox (Checks) and Wires daily.
• Successfully resolved 95% of unidentified payments, minimizing unapplied amounts.
• Achieved a 98% accuracy rate in reconciling daily data from the bank.
• Coordinated seamlessly with Order Management and Collections teams.
• Reviewed and resolved issues with checks that had complications.
• Reconciled data received from the bank with the total volume received daily.Being a part of this dynamic team has been a journey of growth and continuous learning.

Postgraduate Degree, Business, Management, Marketing, And Related Support Services

Master Of Business Administration - Mba, Accounting And Finance

Bachelor Of Commerce - Bcom, Business/Commerce, General