- Recording and updating Purchase Ledger, analysis, and credit control using Sage Line50, ensuring that invoices are correctly coded first time. Initiated a new procedure to match invoices, delivery notes and orders to ensure accuracy.- Advising and supporting sales team ensuring purchase orders are processed properly, and reconcile the customer payments.- Designed and implemented a new spreadsheet to improve payments, receipts and forecasting.- Process supplier payments using online banking.- Supervise beverage and food purchasing. Work with chef and operations to improve the ordering process, compare prices and negotiate with suppliers.- Supervise waste management & implement new procedures for recycling as part of our ISO20121 process.- First point of contact for corrections, amendments and setting up new packages on our ‘Rendezvous’ booking system.- Working with the FD, setting up and ensuring adherence to a timetable to improve month-end accounts.- Creating and maintaining a spreadsheet to monitor food and beverage movement, and producing monthly reports for the relevant departments.- Develop and maintain the ‘EPOS’ till system to ensure accurate sales & stock figures and improve accuracy of till operators.- Completing bank reconciliation of all credit card and bank transactions.- Ad-hoc IT support for all staff, dealing with queries and forwarding to relevant external agencies if required.- Maintenance of telephone system, re-wiring to suit any changes in user configuration whe offices or desks are moved.- Trained to be fire marshal, and completed two refresher courses.

- Recording and updating Purchase and Sales Ledger, daily analysis, producing reports and credit control using Sage Line50.- Month end journals, petty cash and credit card input, updating and reconciliations. Producing quarterly VAT returns .- Monitoring and controlling home and foreign supplier payments.- Processing of weekly and monthly staff payroll. Monitoring time sheets, holiday forms, rotas, sickness records, attachment of earnings etc.- Advising and supporting sales team & warehouse staff ensuring purchase orders are processed properly.- Maintaining and updating FRSnet (retail computer system), ensuring payments, orders and amendments are made in a timely manner.- Reconciling customer payments against raised orders and communicating with furniture manufacturers with regards to orders and payments due.- Maintaining & updating the server and desktop clients, and ensuring the backup systems are working on a daily basis.- To deal with all correspondence to and from the directors e.g. letters, memos, reports and drafting replies and taking action on behalf of the directors where appropriate.- Deal with customer enquiries and process customer complaints received in accordance with the in-house complaints procedure.- Vehicle management including MOT, road tax and insurance renewals.- Designed and implemented a new spreadsheet to improve the order process, reduce time spent on customer queries, and analyse sales performance

- Purchase ledger – purchase of all stock for offices and packing plant. Ensuring all invoices are coded and correct. Initiated proper procedure for matching delivery notes and invoices to ensure accuracy.- Sales ledger – generating new as well as maintaining established accounts.- Quotes – Due to the success of the website, I set up a database and spreadsheet for quoting new and existing customers as the number of enquiries had increased substantially.- Maintaining cash books and checking bank statements for incoming payments.- Credit control – dealing with queries and pursuing late payments.- Set up internet banking and process daily BACS payments.- Monthly and year end management reports & quarterly VAT returns.- Staff Wages – Timesheet verification, processing weekly payroll for up to 12 employees.- Procurement and installation of desktop clients and software.- Management of user accounts & regular desktop client maintenance.- Implementation of Wired and Wireless LAN (Local Area Network) and integration with various Windows client (Windows XP Home/Pro & Windows 7 on 32/64 bit operating systems).- Assisted with the design and development of the company website.- Set up and maintained Google Adwords Pay-Per-Click campaign which returned 10x times the cost after only three months.- Designed and implemented a new spreadsheet to improve the sales process, reduce time spent on customer queries, and analyse sales