I have 3 years of experience in creating project scopes for business requirements, improving vendorexperience, process development, and project prioritization. I possess strong problem-solving skills andenjoy collaborating within a team and taking responsibility. I am always eager to learn and improvemyself. I always aim to use the knowledge and experience I have gained to raise the quality of my work to the next level.
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Axa TürkiyeTurkey -
Süreç Geliştirme UzmanıHepsiburada Nov 2024 - Present -
Marketplace Development SpecialistÇiçeksepeti / Mizu Feb 2023 - Jun 2024•Collaboration & communication with internal stakeholders for determining & prioritizing product roadmap & strategy•Testing the product on a regular basis and reporting the bugs•Benchmarking of competitors or other service providers•Creating/improving end-to-end seller channel process (IVR, mail, ticket ,branch and customer questions)•Development of metrics/goals and reporting out weekly/monthly progress according to KPIs•Analyzing seller feedback and reports, determining development points and creating action plans•Seller Web & App Redesign Processes ( with the Product teams and using Insider tools) -
Jr. Marketplace Development SpecialistÇiçeksepeti / Mizu Jun 2022 - Feb 2023 -
Jr. Marketplace Operation SpecialistCiceksepeti.Com / Lolaflora.Com Sep 2021 - Jul 2022-Supporting sellers and vendors for their ecommerce operations-Analyzing vendor problems , testing vendor processes-Customer complaint tracking system and ticket system improvement studies-Website banner and campaign management coordination with category team -
TraineeYetkin Gençler May 2021 - Jul 2021Effective Presentation Techniques, Teamwork, Excel, Information / Media / Finance Literacy, Social Innovation -
Process InternTrelleborg Industrial Hoses Sep 2020 - Nov 2020-Working on business standardization-Determining inefficiencies in the process with work and time studies-Processing, analyzing and presenting data to senior management through Excel -
12.Kale Career CoordinatorKouemk May 2018 - May 2019-Teamwork and weekly reporting-Contacting speakers and managing the e-mail process-Creating the content of the organization, planning and process management
Eda Turan Education Details
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Gpa: 3.11 / 4.00
Frequently Asked Questions about Eda Turan
What company does Eda Turan work for?
Eda Turan works for Axa Türkiye
What is Eda Turan's role at the current company?
Eda Turan's current role is Süreç Geliştirme Uzmanı.
What schools did Eda Turan attend?
Eda Turan attended Kocaeli Üniversitesi.
Who are Eda Turan's colleagues?
Eda Turan's colleagues are Gülşah Bozaryılmaz, Murathan Akaygün, Lale Sipahioğlu Alatekin, Özge Öncü, Gökhan Ağar, Ahmet Demirbağ, Mert Güven.
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