Edward Davisson Email & Phone Number

Dallas, Tx, Us

Caring for my mother who fell into decline. Recently other family members have agreed to take on more caregiving responsibilities so I am now able to return to fulltime employment.

Irving, Tx, Us

Dispatch, PC setup, Troubleshooting issues using a variety of technologies: Fortinet, Kaseya, ConnectWise Manage, Confluence. I resigned this position due to feeling my technical skills were not adequate for the position and I needed more entry-level IT position.

I have been providing IT support services utilizing the following technologies while working for a small MSP / Out-sourced IT company in North Dallas:Nextiva, Kaseya, Pax-8, ShadowControl, SonicWall, Huntress, ConnectWise, Azure/EntraO365, Adobe ID, Intermedia-Elevate/Unite phone systems, IT Glue, GoToAssist, RDC, Quick Assist, Teams, Mac environments, iOS, Android

Mountain View, California, Us

Part-time online therapist to clients on the BetterHelp.com platform.• Video and text support for mental health counseling services to the general public via the BetterHelp online platform.• Documentation of sessions for treatment planning and record keeping

San Rafael, Ca, Us

• Phone support for members and provider/facilities on an overnight clinical phone queue. • Used clinical judgement to ensure members receive behavioral health services appropriate to their needs. • Managed phone crisis calls with a focus on de-escalation and intervention.• Phone problem solving during interactions with members/providers/facilities. • Concise documentation of calls/activities within the appropriate database. • Utilized CRM (Salesforce) for benefit and workflow/PnP information. • Enhance clinical knowledge and skills by actively participating in all assigned training and staff meetings.

Frisco, Texas, Us

• Face-to-face, short-term, solution-focused counseling for military children, adolescents, and families• Product support of the MFLC program via increasing program awareness by actively engaging military children, families, and leadership • Face-to-face coaching, guidance and support in classrooms, camps and events. • Metadata collection and recording of services rendered per Department of Defense standards

• Manager of a small, family-owned weight loss clinic. • Phone support and in-person sales of services and products• Provided counseling and hypnosis for weight issues to public clientele enquiring about our services, managed day-to-day operations, staffing, advertising, and marketing.

Frisco, Texas, Us

Counseling, resource linking, deployment and redeployment groups, and intervention at a militarily impacted elementary school in Killeen, Texas (Fort Hood)

• Face-to-face short-term, solution-focused counseling to children, adolescents, and families• Increased program awareness by engaging children, families, and leadership by providing coaching, guidance and support in classrooms, camps and at events. • Metadata collection and recording of services rendered per Department of Defense standards

Louisville, Kentucky, Us

• Phone support for LifeSync product including explaining the benefits of utilizing LifesSync via member engagement• Phone and email support to coordinate of community care and services • CRM for benefit and workflow information. • Effectively leverages resources to create exceptional outcomes, embraces change, and constructively resolves barriers and constraints.

Us

Provided short-term, solution-focused counseling to children, adolescents, and families at military installations. Supported children, families, and leadership by providing coaching, guidance, and support in classrooms, camps, and events. Provided training and presentations for staff, soldiers and parents, faculty, and educational staff on topics including, but not limited to: children with challenging behavior; coping with stress; deployment; reintegration, and military lifestyle issues. Met with children and families of military personnel on US installations worldwide. Provided triage, resource linking, and individual and family counseling.─ Educated and supported staff at 16 military installations.─ Augmented existing correlated military programs.─ Increased awareness and improved branding of MFLC product.

Bloomfield, Ct, Us

Managed client benefits utilizing using Care Advocacy standards and Level of Care Guidelines to ensure best benefit utilization on behalf of CBH participants. Conducted clinical reviews with providers and utilization staff, authorized treatment, resolved billing / claims issues, and established single-case agreements.─ Reduced benefit and member spending utilizing mental health acumen. ─ Built rapid rapport with providers and facility staff.─ Educated members and providers on rationale for determinations.

Provided counseling and hypnosis services to private clients to assist in weight loss, smoking cessation, and achieving other personal goals in a private practice setting. Sold services by phone and scheduled appointments. Created and placed print advertising for various services.─ Mastered smoking and weight loss hypnosis techniques and patter.─ Upsold many light and sound systems to hypnosis clients.─ Increased awareness of successes of hypnosis.

Delivered psychosocial and rehabilitative services to adults with severe mental illness. Developed measureable treatment goals and objectives. Provided client advocacy, resource linkage, crisis intervention, and continuity of care. Conducted individual, family, and marriage therapy. Performed intake assessments, re-assessments, and all corresponding paperwork.─ Improved diagnostic skills.─ Maintained relationships with unstable population.─ Educated clients on importance of medication compliance.

Itsa - Information Technology Security & Administration Program

Master Of Arts (M.A.), Counseling Psychology

Bachelor Of Arts (B.A.), Advertising