Resume Writing/Job Search Coach, Human Resources Consultant SpecialtiesCareer/Job Search Counseling, Employee Relations and Union Avoidance, Safety & Workers' Compensation, Recruiting, HR Business Process Analysis, Benefits and Compensation, Policy & Procedure Development

New England’s largest privately owned broadline food distributor, 400+ employees with $650+ million in sales.• Reduce WC expense by over 72% in 5 years through training, incentives, and case management.• Stabilize workforce through better recruiting and retention to support dramatic business growth. • Conduct complete HR compliance audit and correct long term deficiencies and liabilities.• Establish productive relationships with key senior managers to address their business needs.• Significantly enhance benefit package and employee perceptions at minimal cost.• Improve union-free environment climate through consistent and fair policy administration.• Implement training to enhance productivity, improve employee relations, and reduce turnove

A private, high growth provider of corporate dining and vending services in 17 states, 2300 employees, $219 million in sales• Recruit corporate/operational management positions (e.g., VP Sales, IT Director, Procurement Director, Manager of Internal Controls, Safety Director, Controller, and Assistant Controller).• Directly negotiate with difficult acquisition ownership to resolve key business issues.• Significantly reduce unemployment tax rates and expense in 11 states through aggressive benefit protests (where legitimate), more disciplined administration, acquisition integration research, and rate analysis.• Dramatically reduce discrimination and external agency complaints through management training, policy and procedure changes, and HR partnering with operational management.• Build HR staff (from 2 to 7) recognized as top performing corporate team.• Negotiate key labor contracts for improved flexibility and employee satisfaction.

Niche provider of contract software engineers: 50 states, 27 direct offices/ three telesales sites, 1300 employees, $95 million sales.• Directly recruited expanded senior management team to accomplish 50% growth: National Sales Manager, Chief Marketing Officer, and Director of Technology. • Implemented top executive "Leadership 360" assessment and feedback process to identify and develop managerial competencies for support of business strategy. • Developed and implemented classroom and OJT skills program to support new technologies.• Recruited for opening of two telesales sites and 12 new offices in nine states within 18 months.

Directed recruiting, salary administration, performance management, process re-engineering, and succession planning for 1800 managers in 127 stores through 3 regional HR Managers and 5 HR specialists.• Designed and conducted a unique program for over 800 senior and mid managers, combining skills training, assessment, and Outward Bound experiences (1984-1993). • Implemented employee work teams and stores restructuring with new technologies for improved customer service. Reduced management staffing 13%, achieved greater employee productivity and maintained level store payroll for three years, while absorbing contract and minimum wage increases.• Negotiated (as team member) 5 UFCW and Teamster contracts covering 8000 employees, tightening benefit cost control and instituting employee health care contributions.

Participated in design/implementation of downsizing, reorganization and outplacement of 3,500 store and headquarters employees without litigation, during hostile takeover attempts and subsequent LBO.

• Directed Employee Involvement Process as part of company culture change effort for enhanced employee relations and reduction of adversarial union environment.• Successfully defended company in 20 discrimination cases. Implemented programs that increased percentage of women managers from 13% to 24% through internal development and promotion.• Led 5 managers in developing and implementing training and performance management programs to support emergence of new technologies, super store merchandising format and growth from 12,000 to 20,000 employees.

Design and implement business-integrated strategy and information and skills training for 12,000 store and 1000 management personnel in 125+ retail units.

1968-1970: USS Boston (CA-69), Supply Officer. Vietnam deployment1970-1973: US Naval Station, Brooklyn, NY. Assistant Supply Officer