• Rapidly increased revenue from $360k in year one to $4m in 12 years.• Slashed labor cost 10% by instilling a new scheduling system that maximizes labor efficiency.• Developed and implemented training methods for each restaurant position.• Increased guest satisfaction by responding to all online reviews (Yelp, Google+, TripAdvisor).• Coached managers on the SOB culture of legendary customer service.• Increased brand awareness by teaming up with local businesses to promote both brands.• Handled, monitored and executed all restaurant finances.• Spearheaded all social media campaigns – Facebook, Twitter,

• Opened the restaurant below budget by negotiating pricing and fees of contractors and vendors.• Worked closely with branding companies, interior designers and contractors in order to facilitate build-out.• Recruited and trained all FOH and BOH employees.• Developed restaurant specific systems in order to maintain quality and inventory control.• Handled, monitored and executed all restaurant finances.• Created the entire operations manual and handbook.• Increased brand aware through public relations by working with local magazines and media outlets.• Spearheaded all social media campaigns – Facebook, Twitter, Instagram.