Edcel Mark Anthony Tan Email & Phone Number

Built and led the Quality Engineering department for QuadX.- Maintained high quality output of QEs by establishing QE standards and processes across the organization- Responsible for growing the QE Department from 5 QEs in 2017 to as high as 23 in 2021; developed an onboarding program with QE Leads which was adopted by other departments - Created a development program for QEs by assessing and addressing skill gaps, implementing mentoring strategies and establishing regular coaching sessions- Sustained a high retention rate of QE Department - with 46.5 months as average tenure for team members hired from 2017-2018- Supervised successful launch of multiple products such as Shipping Cart 2.0, XPost, Kaberx, Gogo Xpress, XPAY and LBC Online- Promoted to Engineering Manager - working with CTO to implement best practices by QE Department to other tech departments

Fully involved in application development and quality assurance of Shipping Cart and CheckMeOut.- Worked hand in hand with stakeholders on assessment of business requirements and product design, impact analysis and project monitoring- Effectively supervised development team, employing test-driven process and maximizing team productivity- Improved business process by providing recommendations, conducting reviews and creating process flows and technical designs- Managed successful launch of product; point person on product migration and integration with an external warehouse management system- Provided technical support to company’s Customer Service, Marketing, User Experience, Finance and Operations teams- Improved product quality by establishing the company’s Quality Assurance and Product Deployment process