Edcel Paul Tejare Email & Phone Number

Valenzuela, Ncr, Ph

Philippines - Remote

Philippines - Remote

Philippines - Remote

Philippines - Remote

Helping people and businesses save time and be productive, one Zap at a time! ⚡️At Zapier, our mission is to democratize automation. Far too often our tools don't work for us, and with automation, we are all able to build things that make our day-to-day lives easier.My responsibilities and functions include:- Help and engage new customers to get onboard with Zapier by answering queries and troubleshooting issues through email and live chat.- Convert these new customers on our free premium trial to paying customers and product evangelists.- Participate in testing new features released on beta to customers and provide insights to the product team on personal and customer experience feedback; gather feedback on new features released for GA and record them for the same purpose.- Record and monitor feature requests and bug requests from customers related to the product and the apps that we work with.- Create and update Help Docs that are publicly published for our users to use.

Philippines - Remote

Philippines - Remote

We're just some humans who think computers should do more work for you! Zapier lets you connect the apps you use to complete routine tasks automatically. Free up time to focus on what’s important to you and Zap away your busywork. Learn more about Zapier and start your free account here: http://zapier.com

Trend Micro™ Phish Insight is a completely free phishing simulation service that tests the security awareness of employees against social engineering, and educates them to quickly and efficiently spot attacks. Phish Insight lets you test what could happen to your organization before the hackers try.- Provide L1 – L2 technical support and manage inbound ticket requests up to its resolution.- Monitor the product dashboard for performance and utilization.- Conduct product demos, troubleshooting, and regular customer check-ins & reviews. We work with account managers for pre-sales meetings and product overview as a value-add to proposals and deals. - Collect customer feedback and insights to shape the product roadmap. Regularly present these analyses to the product manager and stakeholders.- Manage customer onboarding, product adoption, and their entire journey using the product. - Work closely with the DevOps and SRE teams to make sure that the feedback are translated to product features and improvements.- Help develop strategies and initiatives to increase product usage, active customers, and customer references.

Philippines

As a Solution Specialist for IBM Collaboration and Talent Solutions, I lead the engagement and progression of opportunities and pipeline locally in the Philippines together with the client coverage team, client technical sales and channels/business partners in order to drive the business on both commercial and enterprise territory. To drive the business to continuous growth and increase our install bases are of top most priority while delivering the best fit for our clients - for happy customers!IBM Collaboration Solutions include IBM Notes and Domino family, IBM Connections, IBM Connections Engagement Center, IBM Verse, IBM SameTime, Box and many others. IBM Collaboration Solutions remains to be one of the top enterprise-grade collaboration solution and platform widely used in the world and in the Philippines. IBM Talent Solutions are cloud-based talent management solutions that includes IBM Kenexa Suite (applicant tracking system, assessments, talent frameworks, surveys, skills manager, etc) and IBM Watson Talent (Watson Talent Insights, MyCareer Advisor, etc). A best-of-breadth solution for recruitment and developing the right talents and driving the business through employee engagement.

Ncr - National Capital Region, Philippines

As a Software BP CTP (Technical Sales Specialist) focused on IBM Collaboration and Talent Solutions, I advocate the improvement and strengthening of the capabilities and skills of the business partners on the technical aspect - for them to be able to engage confidently and independently progress opportunities autonomously.Responsibilities include:- Identify the gaps and need for improvement on the skills scale of the business partners on presentation, implementation and delivery.- Arrange training sessions and workshops to enhance skills and to update them on the roadmap of the product under the portfolio

Philippines

As a Digital Sales Specialist for IBM Collaboration and Talent Solutions in the Philippines, I stand as the account manager to develop and grow the commercial territory for the brand itself - to help companies of different sizes leverage on technology focusing on enterprise collaboration productivity and human capital management through the suite of solutions under our portfolio. Responsibilities include:- Prospect whitespace client accounts, build territory pipeline, and progress opportunities from identification to implementation in order to achieve sales target.- Reach out to whitespace accounts and install bases in the commercial territory through different platforms such as outbound calls, digital marketing, direct email and face-to-face engagements.- Develop go-to-market strategies and work with the channels and business partners to deliver best of breadth solutions and services.

Philippines

As a Business Partner Representative, I handle all BP engagements and BP-related activities, to support and give them a hand in all their engagements with customers as they carry the IBM suite of products. I am looking at how they can grow their business and be able to drive growth in their revenue, transactions, and performance. Responsibilities include:- Manage a set of IBM business partners for IBM Collaboration and Talents Solutions and aid them on account management, lead identification, and progress up to closure and implem.- Conduct sales and technical enablements, product certifications, and marketing events together with the business partners to improve and sustain the channels ecosystem.- Conduct cadence weekly meetings with BPs to check updates and steps to closure for BP-led deals in the pipeline. - Develop business development strategies together with the BPs for their go-to-market initiatives- Establish sustainable lead generation to build the pipeline and strengthen BP OI

Philippines

As a part of the Early Professional Sellers Program for ASEAN descendants of the renowned "TEAM BLUE", we are on the journey of creating a career path towards becoming the front liners of our company in fostering innovative social business solutions for the needs of our clients on how to move forward and adapt to the agility of working smarter and changing the way things work.

Bacolod City

Smart Communications, Inc. is one of the top telecommunication service provider in the Philippines taking the lead in providing LTE service around the archipelago. I worked under the Regional Operations and Maintenance Center of the Engineering Department, specifically working on the field operations and the technical protection of mobile base stations around the province. As a field operations engineer, I am part of the team who handles periodic maintenance and performance evaluation of base stations, protection switching and continuity testing processes. We are also responsible of installation and troubleshooting initiatives on new hardware and services deployments.

Bachelor Of Science (B.S.), Electronics Engineering (Ece)

Activities and Societies: Institute of Electronics Engineers of the Philippines (IECEP) Philippine Instrumentation and Control Society.

First Honors, Science And Technology Engineering Program

President, Division Federation of Supreme Student Governments (2009-2010) President, BCNHS Supreme Student Government (2009-2010).

Education record