Ed Chan Email & Phone Number

San Jose, Ca, Us

Building the platform and infrastructure for Cisco Security Cloud. Leading teams across geos responsible for Compute, Messaging, Observability, and Data Platform. Leveraging cloud-native (CNCF) and OSS technologies such as Kubernetes, Kafka, Flink, Pinot, Istio, Helm, Argo, Prometheus, KEDA, and Fluentd.Led compliance efforts to achieve SOC2, ISO 27001, and FedRAMP certification.Spearheaded a multi-cloud initiative to build cloud-agnostic and cloud-portable services.Built and incubated a new Video CPaaS business from the ground up. Enabling third-party developers to build video applications at a global scale without needing to build and operate video infrastructure.Leading a high-performing, global engineering organization, practicing Agile methodologies.

San Francisco, California, Us

Labelbox is an Enterprise AI/ML SaaS Product for data labeling and managing training data used for building AI/ML models. Providing advanced labeling and annotation tools (with a focus on computer vision), with custom labeling workflows and model error analysis. Backed by A16Z, Kleiner Perkins, Gradient Ventures, B Capital, and SoftBank.As VP and Head of Engineering, reporting to the CEO, I was responsible for all aspects and functions of Engineering. Work with C-Suite and Board to define company vision, roadmap, strategy, and GTM. Built and managed a globally distributed engineering organization (North America, South America, Europe).

Redwood City, Ca, Us

Head of Engineering for Storage, Encryption, and Data Services. • Exabyte scale, trillions of objects• Multi-cloud (AWS, GCP, Azure)• Helped define data center & public cloud strategy• Increased gross margins through COGS reduction initiatives• Executed large-scale data, data center, and cloud migrations• Led engineering-wide initiatives • Drove improvements in Incident Response• Product Engineering for Box Zones and Box KeySafe

San Francisco, California, Us

Responsible for Twilio's global voice network & real-time calling (VoIP/PSTN) and SIP infrastructure, the backbone of Twilio Voice. Other Product Engineering responsibilities include Elastic SIP Trunking (Twilio's fastest-growing product). Global scale, highly available (99.999) infrastructure.

Redmond, Washington, Us

Managed global engineering teams (US, Europe) building and operating core Skype services & infrastructure at a global scale supporting Messaging, Audio/Video Calling, Signaling, Location Sharing, People Search, Caching, Multi-Region Distributed Cloud Storage, Auto-Scaling, User Registrar.

San Jose, Ca, Us

Head of Engineering for Flash Media Server and Adobe Primetime. A unified video platform that enables video experiences across VOD, live, and linear, with DRM and dynamic ad insertion across a wide range of devices and screens. The technology stack is used to stream the world's largest sporting events (e.g. World Cup, Olympics).

San Francisco, California, Us

(Acquired by Adobe)Co-creator of foundational streaming technologies and protocols (Flash Video, Flash Media Server, RTMP) for live & on-demand streaming, and real-time communications. Worked closely with CDNs to adopt Flash streaming technologies.Founding engineer on Macromedia Breeze (Adobe Connect), responsible for developing the core RTC platform.

(Acquired by Macromedia)Developed recommendation/personalization software (LikeMinds Personalization Server) using Collaborative Filtering predictive modeling technology to provide customized user experiences based on user behavior.

Developed EPSON Photo! 2, client software (Win & Mac) for the EPSON PhotoPC digital camera.