Ed Coppard Email & Phone Number

Reigate, London, Remote

Working as the sole BA, designed and deployed an end to end workflow solution for the operations division leveraging Microsoft Power Platform. Starting with a blank page I personally:- Gathered initial business requirements- Designed a prototype solution- Worked with the software partner to build a proof of concept, delivered and presented within 2 weeks.

Littlehampton, England, United Kingdom

Founder of Arundel Gin - www.arundel-gin.com

Littlehampton, England, United Kingdom

Brighton/Remote

Short term contract to plan and support the delivery of a with-profit fund closure

Remote

Supporting the migration from an existing mainframe across to a new cloud based administration platform. Key deliverables included:- Production of the organisation’s Interim Operating Model- Creation and delivery of a detailed Process Registry running across the key horizontal business areas to outline op model impacts - Produced a detailed visual map of.

Brighton/Remote

Contract position at BUPA Global, focused on delivering requirements and design activity across a global Regulatory programme:Deliverable 1 - Document Translation Solution (English to Arabic)- Production of detailed Impact Assessment in respect of existing manual document translation processes in region, considerations & constraints of potential routes to.

Brighton, United Kingdom

Business Analyst delivering business and IT requirements in respect of enhancements to the company’s Over 50's Protection product proposition.* Requirements Phase delivered 5 weeks ahead of schedule *

London, United Kingdom

Business Analyst bringing a new mortgage lender to market - Full design, specification & implementation of business lending model- Business & IT Requirements delivery for core & peripheral systems (Agile User Stories)- Complete end to end design of core Lending platform (including Process mapping & Wire frames)- Production of detailed and configurable.

Brighton, London

• Business Analyst focusing on the production and implementation of an RPA (Robotics) Target Operating Model and associated processes at a well established Financial Services company* Delivery completed ahead of schedule.
• Undertook market research and Stakeholder consultation to produce a detailed proposed Target Operating Model for RPA
• Presented to Design Authority and Exec, receiving approval without amendment
• Functional and Non-Function requirement elicitation
• Produced Request for Proposal (RFP) to be completed by potential suppliers
• Co-ordinated and documented supplier presentations

London, United Kingdom

Short term assignment to help plan the management of a business wide Remediation programme, and then initiate and lead the Business Analysis work-stream- analysis of remediation programme requirements - production of project and resource plan to deliver remediation programme requirements - Led the Customer Due Diligence work-stream- analysis of ‘as is’.

Brighton, Harrogate, London, United Kingdom

• Finance Transformation Project
• Worked directly with CFO to understand the vision for the Finance area over a 5 year period
• Produced Target Operating model documentation, subsequently presented to exec
• Produced Business Case for introduction of a new Treasury function, covering a wide range of topics including resources, systems, processes & financial considerations.
• Produced RFI in respect of new General Ledger system, sourced potential suppliers, facilitated reviews of responses & created detailed report outlining key learningsEquity Release Performance Improvement Project
• Produced detailed analysis of business pipeline, identified issues & produced report for CEO & COO recommending steps to be taken to resolve issues.

Dorking, Surrey

Day to day management of a department consisting of 15 pensions administrators- Mapped existing business processes and identified lean opportunities- Worked with senior management to implement a new recruitment and interview process- Developed and documented a new performance management framework for the operations divisions - Client management – travel to.

Worthing, West Sussex

Business (and software test) analysis activities including - requirements elicitation and definition, impact analysis, stakeholder liason & management, data analysis & cleansing, test planning and execution, defect triage, prioritisation and management, business process mapping, end user documentationExample of key work undertaken:PAYE & Real Time.

Worthing, West Sussex

Working in partnership with the Head of Customer Services I managed a division of 120 staff specialising in the retirement income market. I additionally designed, launched, and led a team of people to centralise all aspects of change management affecting the operations area.- Responsible for resource forecasting and management for the Operations division.

- Line management responsibility for 15 members of staff performing all aspects of Pensions administration, from cradle to grave, for a book of over 50,000 pension scheme customers.- Motivated and developed the team to ensure all Key Performance Indicators were achieved, regulatory and legislative requirements were met, and service standards were.

- Carried out all aspects of pension administration for a mixture of Occupational Money Purchase schemes, Personal Pensions, and Retirement Annuity Contracts.