As the Head of Product at Alphy, I lead the development and implementation of cutting-edge solutions designed to enhance communication compliance and reduce litigation risks in real-time digital interactions. With a deep understanding of AI and machine learning, I spearhead the creation of tools that proactively detect and mitigate harmful and unethical language before it can cause damage.Alphy's Reflect AI is a SaaS platform that flags harmful, helpful, and unlawful language in email and video meetings. Our proprietary AI language classifier detects risks in emails prior to send, flags conversational missteps and successes in video meetings in real-time, and upskills individual communication with targeted and personalized microlearning.

I lead 4 pillars of technology : • Technology: Strategy, Cloud, Security, Compliance, and Privacy • Delivery: Analysis, Engineering (mobile & web), Testing, JIRA, CI/CD, DevOps • Enterprise: ITIL processes (Change, Incident, Problem), Reporting, Tools, Vendor Management• Product Management: Design, Research, GTMUnifimoney offers progressive financial institutions the potential to not just achieve parity with Big Brands Banks and Fintechs but offer a more complete, compelling and integrated digital wealth and money management solution.

Seeable was an experienced team of industry experts dedicated to making it easy to understand then act on tactical and strategic insights necessary to run a successful co-working space. We are building the best co-working platform to ensure the people who own and run co-working spaces can maximise member satisfaction and profit.We pivoted early to serving aged-care facilities that have similar challenges with a far higher LTV - however when Covid19 struck and co-working spaces began to close down and aged-living facilities stopping doing in-person tours I decided to close Seeable.

I was employed to build a small team, applications, infrastructure and processes to enable RocketSpace’s rapid global expansion to 100 offices. As a member of the three-person Executive team I participated in key decisions regarding the strategic direction of the company. I brought just the right amount of structure and experience to a rapidly growing business, mentoring SVP’s and VPs across the business in leadership skills, agile and lean methodologies, planning and delivery.As CTO I quickly and methodically delivered 4 key priorities;- Created a 5-person team of best tech talent in San Francisco through smart hiring, motivating goal setting and inspiring leadership.- Worked closely with colleagues across RocketSpace to ensure we had the right systems and processes in place to achieve our very ambitious goal. Environment-wide fit for purpose platforms assessment, leading to replacement of a number of software packages and key vendorsoptimising for outcome and price.- Working with and leading a co-located vendor team of 14-people to build a complex multi-platform iOS/Android/Lambda mobile app deeplyintegrated with RocketSpace platforms and 3rd party hardware. From concept to delivery into production took only 6 months, a feat projectmembers and stakeholders agree was outstanding.- Built a scalable global network and infrastructure architecture to support RocketSpace in its rapid global expansion. RocketSpace was a technology focused co-working company with locations in London and the heart of San Francisco.Notable alumni include Uber, Spotify, Leap Motion, SuperCell, Snip.it and Podio

I led product delivery organisation, a team of ~150 colleagues specializing in design, research, user experience, business analysis, software engineering and quality assurance.I have primary responsibility for the development of all the customer facing products, features and platforms offered by Sportsbet. The online sports betting market in Australia is incredibly competitive, fast paced and high pressured, my teams ability to rapidly respond to the demands of the business with new features and products is a key competitive advantage. My role manages the delivery of the products that provide new revenue opportunities for the business and that improve customer experience. My role helps drive the innovation agenda of the business as richer content and new distribution platforms become increasingly important.One of Australia's largest e-commerce businesses and Australia's largest online sportsbetting company, with ~ $4 billion online turnover, 2m customers and > 700 Employees.

I led a team of over 300 colleagues, consisting of business analysts, software developers, testers and an agile practice, reporting directly to the Head of Enterprise Services (CIO). My role has been to lead a transformation of our delivery capability, creating a culture and processes that ensure the organization thrives in the rapidly evolving digital context.⇨ Transformational LeadershipI reorganized my teams to deliver in a more efficient, collaborative, and customer-aligned way. I accelerated our agile transformation going from 3 to 20 teams in 12 months. I have championed faster delivery to our customers using methodologies such as continuous integration, continuous delivery and DevOps. Our independent Kenexa 2014 People and Culture score rates my leadership effectiveness as significantly above finance best in class and the overall score for my organization is above finance best in class after consistent annual increases. I am a member of the 7 person Diversity and Inclusion Council, chaired by the CEO.⇨ Cultural changeI drove a cultural change within Bankwest, creating an engaged, inquisitive culture whilst remaining focused on delivery. I am responsible for bringing a stream of world-class ‘disruptive’ speakers such as Mary Poppendieck to Bankwest as part of my strategy to bring change agents into the bank that colleagues embrace and learn from. I have sponsored the creation of a number a well-attended meetups Agile, DevOps, Business Analysis.⇨ InnovationI have brought hackdays into Bankwest, primarily as a way to drive cultural transformation, encouraging a minimum viable product approach and cross-functional collaboration. Recognised by our CIO as “Fast becoming one of the most iconic representations of the customer focused culture we aspire to” whilst delivering a minimum x3 ROI by implementing continuous improvements.

Implemented structural organisational changes bringing clarity and direction to the team, accelerating DevOps transformation, increasing developer satisfaction and most importantly delivering better value to the business. Instrumental in developing plan for the strategic move of Lonely Planet’s Digital organisation to the UK saving millions a year, analysed location options making final recommendation to board that was adopted. Lead on hiring policy, team structure and integration with BBCW, relocated to UK for 3 months to guarantee success of move.

Initiated business-cased and delivered successful strategic in-source of critical SAP ERP system delivering very large productivity gains and cost saving benefits for Lonely Planet, removing under-performing supplier and saving 16% annually. Initiated regular internal company-wide customer satisfaction surveys using Net Promoter Score (NPS) methodology. The customer feedback provided is used to continuously improve IT services benefiting the business, and has seen user satisfaction rise consistently over the last 2 years across all services. Reduced overall annual IT budget by 33% in 3 years, consistently meeting committed savings target, while increasing number of projects delivered and customer satisfaction. Led team to relocate ~400 servers that make up Lonelyplanet.com to a new datacenter. Efforts included analysis of location, hosting and network vendors, oversight of project management effort and stakeholder management. Project was delivered on time and under budget and the hugely complex technical relocation occurred flawlessly such that our customers didn’t really notice it had happened. Implemented a Business Continuity Plan with appropriate business owner participation with a novel and light-touch approach achieving all of the desired objectives in a minimum of effort and without reams of unnecessary paperwork. Successfully ‘war-gamed’ the plan with the CEO and other members of the board and parent company.

Led and managed a diverse department of >40 staff / 8 direct reports. I drove IT-wide cultural maturity ‘step change’, fostering an open, service-focused approach by implementing SLA's and ITIL processes including Incident, Problem and Change Management reducing downtime by 87%. Grew and retained an ultra-high performing team, affirmed with addition to my department of our SAP team in 2008, Publishing Services in April 2009 and Cartography Operations in Dec 2009. Increased staff retention to 100% through career planning and employee development. Oversaw total refurbishment of Lonely Planet’s computer room, using an innovative design to create probably Australia’s greenest enterprise-class computer room, reducing cooling costs and enabling transition additional services away from expensive 3rd party providers. Fostered closer ties and alignment with developers including taking such steps as using agile methodology to manage Operational prioritisation and backlog. Selected and implemented new applications and products to significantly improve client services and productivity of IT, such as a best in class SAAS Service Desk solution. Developed, implemented and successfully tested DRP and BCP solutions for LonelyPlanet.com and key back-office systems.

SuperAwesomeMicroProject is: A car made of Lego, that drives, has an engine made from Lego which runs on air. It is the brainchild of Melbourne entrepreneur and marketing guy Steve Sammartino (@sammartino) and Raul Oaida (@rauloaida), a 20-year-old self-taught technology genius from Romania who Steve met on the internet.He crowd funded the project via a single tweet. Forty Australian patrons, including me, stumped up the cash and backed Steve’s idea after reading equally quirky pretend prospectus.Learn more here -> http://www.youtube.com/watch?v=_ObE4_nMCjESuper Awesome Micro Project Factoids:* More than 500,000 LEGO pieces were used.* The car engine is made from standard Lego pieces and runs on air!* The engine has four orbital engines and a total of 256 pistons.* Top speed is not very fast, around 20-30km (We were scared of a lego explosion so we drove it slowly)* It was built in Romania and shipped to a secret location in suburban Melbourne.* It’s a Hot Rod design, mainly because hot rods are cool.

Provided strategic technical input at a regional level to GMAC projects and monitored conformance to technical standards. Acted as trusted advisor to country managers and regional VP for IT-related matters. Contributed to the development of GM technical standards. Involved in day-to-day management of largest outsourced IT relationship in world. Developed and maintained Asia Pacific strategic refresh programs. Worked closely with strategic regional markets such as China and India.

Bringing International experience and other skills to bear in role to radically improve internal delivery times and processes for strategic offshore vendors. To be successful in this role requires excellent communication skills, the ability to influence change at all levels, alongside a broad technical background to understand the many issues and work with technical teams to produce solutions.

The successful candidate for the combined Network and Operations Manager position, upon taking the role took the initiative and implemented a number best in class solutions and creating sweeping process improvements within a very short timescale.

Charged with project managing a complete re-installation of both networking hardware and cabling at the Boronia site during the challenging merger period. Implementing the project to use GSK’s new iQMS (international Quality Management System) for the first time in Australia presented many challenges to preconceived working methods.

Oversaw a team that rolled outMS Exchange to various Glaxo sites across the world, personally implemented MSX in Mexico, Russia, Australia, New Zealand, France and Switzerland.

Instructed pupils in MCSE 3.51 whilst also spending time consulting out to SMB's in South-West London

Working Office Automation - assisted in the deployment of Windows 95 - replacing Mac's