Edward Cowan Email and Phone Number
Edward Cowan work email
- Valid
- Valid
Edward Cowan personal email
- Valid
- Valid
Edward Cowan phone numbers
Solution driven IT professional with more than 10 years experience providing prompt and client focus technical support. Excellent LAN/WAN desktop and network troubleshooting skills, with the ability to work unsupervised as well as, part of a team. Excellent written and verbal communication skills, a strong desire to take on new challenges and meet deadlines. A self -learner with proven ability to deliver, looking for an organization to make an impact with already acquired skills, to grow technically with possibility for advancement.Eager to learn new technologies and provide excellent customer service.Specialties: Windows 10 Migration, technical support on MACs\Windows, LAN\WAN network infrastructure technologies, including Cisco routers/switches, VMware, vSphere, support of all mobile devices, Azure Active Directory, System Center Virtual Manager, MS Office 365 Deployment, Windows as a service planning development, Office 365 Administration, SCCM, Windows 10 Manage Remote Access. SysTrack, Blackberry Unified Endpoint Manager (UEM), RSA Security Admin console, Citrix Director, Cisco Jabber. Experienced C' level support in all areas of technology focused on end user experience.
-
Windows 11 Migration SpecialistKing Street Capital ManagementNew York, Ny, Us
-
Windows 11 Migration LeadScotiabank - Global Banking And Markets Aug 2024 - PresentToronto, Ontario, Ca -
Technology LeadInfosys Ltd ( Marriott Vacations Worldwide) Jan 2022 - PresentManaged and maintained Exchange Online and On-Prem email hybrid infrastructure, performed configuration and troubleshooting of mailbox, network connectivity issues, and Exchange Server. Ensure that support requests including application specific and others that cannot be resolved are properly routed to internal\external resources as needed. Provide technical support for Microsoft Office Applications and O365.
-
Technology Lead (Infosys Ltd)Infosys Ltd (Lanxess Corporation) Jul 2021 - PresentSCCM - Workstation Software Delivery team. Responsibilities: Deployment of software applications, packages, security updates, Microsoft Office updates, patches and application updates to company wide assets to specified AD groups or departments via SCCM. Ensuring that Change Requests are submitted and approved following company policies and procedures.
-
Technology Lead (Infosys Ltd)Temasek Sep 2020 - Feb 2021Singapore, SgIntune MDM and Exchange Online migration project : Coordinated deployment of US region, Mexico, Brazil and the UK. Led a team of local IT in scheduling client installations, providing hands-on assistance with technical issues to end-users, as well as local IT. Responsible for all phases of deployment activities to completion. -
Technology LeadMorgan Stanley Nov 2018 - Jun 2020New York, Ny, Us -
Technology Lead (Infosys Ltd)Morgan Stanley Nov 2018 - Jun 2020New York, Ny, Us
-
End User Experience SpecialistCls Bank International Feb 2018 - Sep 2018Managed all end-users issues with latencies in a VMware virtual infrastructure environment. Liaising with Infrastructure, Engineering and Security teams to provide solutions to network access, connectivity, latency and performance issues with high focus on C' level execs and VIPs.
-
Senior Support ArchitectActive Health Management - Subsidiary Firm Of Aetna Feb 2016 - Jan 2018Providing technical support to clients, C' Level execs on site, as well as remote locations. Responsibilities include but not limited to providing setups of new workstations/laptops, on-boarding of new employees, trainings, laptops imaging builds and configuration, user access and permissions. Providing solutions to all technical issues from telecom to data and access.
-
It Support SpecialistAmerican Stock Transfer & Trust Company, Llc Jun 2015 - Feb 2016Brooklyn, Ny, UsSupport users with all Hardware/Software issues, including VDIs' (Virtual Desktop Infrastructure) Onsite and remote support for users with Citrix VPN connectivity issues using SCCM. Support of all proprietary financial applications. -
Team LeadRbc Capital Markets Feb 2015 - May 2015Toronto, Ontario, CaResponsibilities: PC imaging, migration, deployments, including application installs and support using Microsoft SCCM desktop management tools. -
Senior Technical AnalystNeon - Subsidiary Company Of Fcb Feb 2012 - Jan 2015New York, New York, UsResponsible for managing and providing all technical support to over 200 users in a highly diversified and dynamic environment. Work with all departments to provide prompt and quick resolutions to all IT related issues. Audio\Video conferencing support, mobile devices, including remote user support. -
Technical AnalystNeon - Subsidiary Company Of Fcb Mar 2010 - Jan 2015New York, New York, UsGlobal advertising agency involve in digital,print,TV and direct marketing.Provide technical support with all hardware and software issues, including mobile devices, remote users support VPN, Citrix network connectivity issues. Audio\Video conferencing support for executives using Polycom and Tanberg systems.
-
System AnalystHsbc Bank Feb 2009 - Mar 2010London, GbProvide technical assistance and support, as well as user training. Install, modify, and repair computer hardware and software systems. Maintain data security, integrity, and recovery.Participate in projects that require infrastructure upgrades. -
Field Desktop TechnicianSiemens Itron Business Services Jan 2008 - Jan 2009Munich, DeResponsible for handling all IT calls regarding hardware and software related issues, including printers and POS systems for all the Washington Mutual Banks located in the Greater New York City area. -
Supervisor- Desktop Support ServicesUnisys Apr 2005 - Dec 2007Blue Bell, Pennsylvania, UsLed a team of six technicians with the daily operations of providing IT support to a staff consisting of over a thousand users with their various technical needs and requirements in order to furfil their duties. Responsible for dispatching tickets and meeting SLAs' and project deadlines.
Edward Cowan Skills
Edward Cowan Education Details
-
The City University Of New YorkComputer Information Systems -
New York Institute Of TechnologyComputer Systems Networking And Telecommunications
Frequently Asked Questions about Edward Cowan
What company does Edward Cowan work for?
Edward Cowan works for King Street Capital Management
What is Edward Cowan's role at the current company?
Edward Cowan's current role is Windows 11 Migration Specialist.
What is Edward Cowan's email address?
Edward Cowan's email address is ed****@****ail.com
What is Edward Cowan's direct phone number?
Edward Cowan's direct phone number is +121288*****
What schools did Edward Cowan attend?
Edward Cowan attended The City University Of New York, New York Institute Of Technology.
What skills is Edward Cowan known for?
Edward Cowan has skills like Firewalls, Windows Server, Sharepoint, Workstations, Citrix, Active Directory, Data Center, Computer Hardware, Antivirus, Windows, Software Installation, Dns.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial