Edward Washington Email and Phone Number
Cleveland, OH, US
Edward Washington's Location
Greater Cleveland, United States, United States
Edward Washington's Contact Details
Edward Washington work email
- Valid
- Valid
- Valid
- Valid
Edward Washington personal email
n/a
Edward Washington phone numbers
About Edward Washington
Data and enterprise applications professional. A fine tuned process and properly curated data can be powerful tools. It’s my goal to design , implement , and maintain a solution that yields just that, tools that allow business to make better decisions.
Edward Washington's Current Company Details
Humana
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Business Intelligence Lead - People Leader
Cleveland, OH, US
- Website:
- humana.com
- Employees:
- 45742
Edward Washington Work Experience Details
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Business Intelligence Lead - People LeaderHumanaCleveland, Oh, Us
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Business Intelligence LeadHumana Apr 2024 - PresentLouisville, Kentucky, Us
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Stars Analytics TeamHumana Sep 2023 - Apr 2024Louisville, Kentucky, Us• Responsible for working with stakeholders, gathering requirements and implementing data focus solutions.• Utilize Azure Project to track and monitor project progress to ensure stakeholders and other allocated resources are up to date on progress.• Worked with team members to troubleshoot escalated issues.• Design and implement Azure Data Pipeline ETLs that move data from various source systems to a centralized data warehouse hosted in an Azure Synapse Analytics instance. • Author and implement SQL scripts that pull and update data in Microsoft SQL Databases• Pull and transform / structure data into a scalable data model.• Author and implement Dax queries & measures for Power BI• Utilize M query within Power BI to further transform data, make web calls and more!• Design, develop, and implement Power Apps as stand-alone applications, as well as integrated applications that link to Power BI, other web hosted, and on prem services • Research and evaluate best practices, software solutions, and programs that can be implemented to streamline development and collaboration
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Senior Data Analyst - Sales & Revenue OperationsMalwarebytes Nov 2021 - Sep 2023Santa Clara, Ca, Us• Worked closely with sales leaders to identify areas of concern and produced analytics to answer the questions presented. • Lead transition and implementation of Power BI Data Model for flexible reporting and analytical decision making for the corporate sales division of the company.• Wrote SQL for multiple datasets and tables.• Implemented Start Schema design.• Defined necessary relationships between tables • Defined DAX measures • Configured multiple visuals and page graphics. • Wrote SQL script necessary to produce dynamically updating hierarchy to reflect sale’s organizational structure. • Implemented custom override logic to allow for sales specific people modeling.• Built dashboards in Domo Business Intelligence • Designed and maintained datasets sourcing from Snowflake SQL Database, CSV / Excel Flat files and internet web calls.• Designed and maintained ETL / ELT process connecting multiple datasets to produce 1 or more further expanded datasets. • Designed datasets, ETL process and dashboard for analysis such as• Sales rep’s quota attainment performance and tracking• Corporate BU’s performance against annual operating plans • Sales territory review for account executives and account managers dashboard. -
System’S Administrator | Data Engineer | Solution ArchitectHepaco, Llc Apr 2019 - Nov 2021Charlotte, Nc, Us• Worked closely with company executives and other leaders to discover roadblocks and innovative solutions that could be implemented to solve the identified problems. • Implemented Microsoft Power BI and SQL Server Reporting Services (SSRS) allowing users to consume the data from various applications. • Designed and developed a custom integration between OnBase’s Content Management system and Costpoint’ ERP utilizing REST services focusing on Accounts Payable that reduced the time and number of people needed to complete and confirm check runs for vendor payments freeing the users an estimated 3 to 4 hours of manual work.• Using Microsoft Power Automate and SSIS, implemented data pipelines to extract and upload data to and from our cloud hosted platforms in such as ZoHo CRM, FIS Global’s Get Paid• Designed and built a custom solution that managed access keys and refresh tokens for web calls.• Wrote C# libraries that were used to perform dual updates in OnBase’s System and Costpoint’s customer records. • Used SQL to setup an ELT sync between 2 databases that needed to share large datasets for improved system performance. Reduced user wait time within application from minutes to seconds.• Managed database and application servers. This included physical resources, data indexes, and hard drives backups ensuing all risk were identified, mitigated, and contingences were in place to minimize possible downtime. -
Business Systems AnalystAmwins Group Aug 2018 - Apr 2019Charlotte, North Carolina, Us• Designed, implemented and maintained Workflow solutions that modeled business process. • Developed custom SQL, Power BI reports providing transparency into the various application configurations. • Wrote various SQL ad-hoc queries to aid in troubleshooting and development.• Facilitated change management between 9 separate OnBase environments, making sure to develop in the lowest non-production environment, before final hand-off to the production support team for prod implementation.• Wrote in depth documentation detailing the intended confirmation changes that could be referenced late in time.• Provided escalated support for uncommon issues.• Reviewed and tested new software releases and providing reports to highlight direct gains or risk prior to any updates or upgrades. -
Application Administrator | Developer - OnbaseLithko Contracting, Llc Sep 2017 - Aug 2018West Chester, Oh, Us• Trained users on new solutions and technologies that would aid them in their task• Worked with business stakeholders to identify trend, pain points and actionable responses.• Implemented new solution to track software and hardware request that provided visibility in process from start to finish. • Wrote SQL reports focusing on Accounts Payable’s metrics.• Assisted with the implementation of Oracle’s Data Warehouse and Oracle Analytics Cloud providing more granularity into the financial status of the company.• Design, tested, and implemented new OnBase Workflow Solutions. -
Onbase Implementation Consultant - ContractorFiserv Mar 2017 - Aug 2017Milwaukee, Wisconsin, Us• Implemented and configured Nautilus (OnBase OEM) solutions for new customers that focused on indexing and workflow processing of a wide array of financial documents; included but not limited to, Scanning Solutions for high-speed scanners and MFP network printers, Complex Manual and Automated Workflows, Disk Group and File Server Encryption.• Performed upgrades from a previous version to the most recent release. This included incremental parallel upgrades, which involve running 2 versions at the same time and phasing out the old version a little at a time.• Wrote various SQL queries to work as reports within OnBase by Hyland’s Report Services module as well as their Dashboard module. • Migrated the various configurations between multiple environments (Test, UAT, Production).• Designed and implemented project plans to facilitate efficient implementation of a full Nautilus (OnBase OEM) solution within an agile environment.• Reviewed and documented project activities and produced a full project report to be used for tracking and audit purposes. • Advised on recommended system infrastructure to best fit the proposed solution. -
Technical ConsultantHyland, Creator Of Onbase Apr 2016 - Mar 2017Westlake, Oh, Us• Performed process discoveries with customers to define an agile implementation plan.• Designed new workflow, and import solutions using various modules within the OnBase product suite.• Wrote various SQL queries to aid with implementation and documentation of full solution reducing the time that was previously being spent by documenting items by hand manually.• Was responsible for testing and documenting performance benchmarks for OnBase related Windows Services in order to identify the areas needed for fine-tuning.o Part of the original team that implemented OnBase for iCARE, https://www.hyland.com/en/video/insurance/icare, one of Hyland’s largest projects historically at the time.• Designed and implemented part of the solution for the OCR’ing of documents, which allows for scanned or none text-based documents to be read, and “updated” in a manner that then adds the ability to search the text.• Wrote new onboarding and training manual to educate new team members on inner workings of OnBase, starting from inception to full implementation, support and reporting. -
Technical Support Analyst IiHyland, Creator Of Onbase Jun 2014 - Apr 2016Westlake, Oh, Us• Provided technical support to via phone calls and email • Responded to escalated internal tickets to assist the implementation team(s) with new customers• Assisted customers with new module configuration • Formulated various SQL queries within the customer database to aid with troubleshooting and/or provide reporting for specific needs that did not come standard. • Documented all interactions and troubleshooting steps leading to solution or escalation.• Maintained good communication with the team and department members to ensure all parties were well informed on all activities. • Acted as an assistant trainer for Hyland training classes included but not limited to Workflow, OnBase System Installation, OnBase System Administration, Reporting Dashboards, and how to effectively Support and Troubleshoot an OnBase Environment
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Assistant Instructor - Supporting Onbase ClassHyland, Creator Of Onbase Feb 2016 - Feb 2016Westlake, Oh, UsThe Supporting OnBase Course provides a unique opportunity for OnBase professionals dedicated to the technical support function to develop practical skills for diagnosing and troubleshooting common support issues. The course includes classroom instruction coupled with practical exercises that address common issues faced by many partners and customers.This is an instructor led course that takes place over a 5 day span. Students are given an exam at the end to test their newly learned skills. Prerequisite:• System Administration or • Introduction to InstallationTopics Covered: Technical Support Engineer Certification Program ,System Architecture,Techniques for troubleshooting, Data Storage Issues, OnBase Folders, OnBase Client, Scheduled processing, Network Security, Troubleshooting the OnBase Core, Core Utilities, Troubleshooting Workflows, Unity, Client Issues, Electronic Forms, Supporting the, OnBase Database, Troubleshooting Distribution, Services, Upgrading Resources, and Performance
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Family Room SpecialistApple Mar 2014 - Jun 2014Cupertino, California, Us• My position focused on diagnosing and troubleshooting all mobile devices developed by Apple, specifically, iPods, iPhones, iPads, and various accessories.• Inspected devices for physical and liquid damage to determine warranty status• Properly configured devices to work with the supported services, such as email, VPNs, and cellular providers.• Performed diagnostics to obtain detail usage statistics about device such as battery health, call quality, system stability, and others. • Educated customer about how to properly use their devices and maximize the lifetime of their device.• Rotated with other co-workers to schedule and direct customers who were in need of technical assistance. -
Office Admissions - Student WorkerBaldwin Wallace University Aug 2010 - May 2014Berea, Ohio, Us• Work with Perceptive’s ImageNow Document Management System • Work with Datatel’s Colleague Student Information System • Work with EMAS Recruitment Pro Client Relationship Management System • Assisted with audits to ensure accurate mailing • Assisted with Hardware technical support• First Student to be giving the task of updating the admission finical aid metrics Access database• Selected for data entry and proactive level problem solving• Part-time work-study position greeting and guiding prospective students and families on tours of the B-W campus; Responsible for answering current and historical questions about B-W, projecting a positive attitude, and sharing my experience at B-W with visitors -
Support EngineerLoricus, Inc. Jun 2011 - Mar 2014Independence, Ohio, Us• Responded to calls and emails for new support request.• Monitored and maintained server hardware.• Installed and updated new and existing software for customers as needed. • Installed, replaced, and rebuilt computers and servers as hardware service was needed. • Had troubleshoot and diagnose issues network connectivity and software responses. • Configured, wired and installed network equipment such as firewalls, managed switches, and routers.• Setup and configure printers for shared office use.• Maintained and organize lab equipment for testing and troubleshooting.• Performed monthly on-site visits for clients as a health check where I inspected equipment and resolved escalated issues.• Prepared and distributed monthly reports of the client’s current overall network health and status of devices.
Edward Washington Skills
Microsoft Office
Security
Customer Service
Windows
System Administration
Active Directory
Team Leadership
Leadership
Program Management
Html
C++
Management
Training
Process Improvement
Access
Team Building
Network Administration
Public Speaking
Computer Hardware
Troubleshooting
Technical Support
Powerpoint
Microsoft Word
Microsoft Excel
Hardware
Social Networking
Administration
Networking
Information Technology
Printers
Databases
Windows 7
Windows Xp
Marketing
Os X
Windows Server
Powershell
Microsoft Sql Server
Sql
Dns Management
Onbase
Onbase Certified Installer
Microsoft Powerpoint
Social Media
Edward Washington Education Details
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Baldwin Wallace UniversityComputer Sciences And Information Technology
Frequently Asked Questions about Edward Washington
What company does Edward Washington work for?
Edward Washington works for Humana
What is Edward Washington's role at the current company?
Edward Washington's current role is Business Intelligence Lead - People Leader.
What is Edward Washington's email address?
Edward Washington's email address is ed****@****and.com
What is Edward Washington's direct phone number?
Edward Washington's direct phone number is +121664*****
What schools did Edward Washington attend?
Edward Washington attended Baldwin Wallace University.
What are some of Edward Washington's interests?
Edward Washington has interest in Children, Civil Rights And Social Action, Education, Science And Technology, Disaster And Humanitarian Relief.
What skills is Edward Washington known for?
Edward Washington has skills like Microsoft Office, Security, Customer Service, Windows, System Administration, Active Directory, Team Leadership, Leadership, Program Management, Html, C++, Management.
Who are Edward Washington's colleagues?
Edward Washington's colleagues are Pedro Gonzales, Pmp, Nicole Planas, Justin Compton, Abbie Hall, Shannon Johnson, Matt Parker, Cssr, Deborah Hutchinson.
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