Edd Kiggins Email & Phone Number

Oxfordshire, England, United Kingdom

London, England, United Kingdom

- No.4 overall in Times Top 100 “Best Companies to Work For” 2021- Dishoom Kensington (Nov’17) Dishoom Carnaby (Apr ‘22) & Dishoom Canary Wharf (Jan ‘23)- Operating multiple 300+ pax restaurants in London, opening 8am-12am daily - regular weeks of 8000+ guests.- Ingrained a hands on culture of training, development and empowerment with very low staff turnover across 3 sites with 450+ team members. Trained and developed 30+ managers for wider estate.- Full business and team management accountability, implementing weekly H&S and Food Safety audits, financial forecasting, marketing and business strategy whilst reporting weekly successful and monthly financial reviews.- Guest feedback obsessed over, reviewed and acted upon weekly with over 150 pieces per site, obtaining an average 94% 10/10 rated.

The Blues Kitchen, Brixton

• General Manger at a 600 capacity restaurant, bar and live music venue with a turnover in excess of £5m pa.• As of May '17 p&l accounts, have turned business from -26% loss to profiting 19% EBIDTA• Have developed all my own management and supervisor team (total of 9)• Implemented strict BOH Procedures including Food & H&S auditing, P&L composition & control, Recruitment for 100+ member team, financial guidance and general accountability for the BOH structure of the business.• FOH responsibilities for restaurant, bar & floor staff, customer experience and music/event coordination• Creative control with regards to entertainment, hospitality delivery & style and team building.

London, United Kingdom

• Operating Bunga Bunga - a multi-faceted, 3 floor hospitality venue comprising of a 120 cover restaurant, 34 cover private dining room and 220 capacity nightclub & bar, gross turnover in excess of £3.7m pa.• Increased L4L EBITDA by 5.1% and overall GP% by 3.2% - business split of 33% dry sales & 67% wet.• Managing a team of over 60 personnel incl. managers, bar & floor staff, chefs, entertainers and security - instilling in them a strong focus on product quality & service. • May '13 - May'14 launched and operated 'disco' in Soho before transferring to Bunga Bunga.• Opened as a member’s nightclub in Kingly Court,W1. 6th venue launch as a General Manager.• Successfully negotiated and achieved a capacity increase from 80 to 150 with Westminster Council.

Lola Lo, Oxford

• Presented with ‘General Manager of 2012’ award at Eclectic Clubs & Bars Conference, Ibiza• April ‘11 began tenure at Lola Lo, Oxford. High end tiki bar & club –focus on table service, champagne & premium spirit sales, exclusive customer profiling, high-end market targeting.• 1st year - 32.6% EBITDA uplift on HO forecast. 2nd year sales – 10.4% increase on LfL EBITDA conversion.• June ’10-April ’11 launched Manchester Sakura & Norwich Lola Lo and operated Cambridge Fez Club as Acting General Manager.

Loughborough Students Union, Uk

• In charge of all selling and staging all special events and private hires, direct report to General Manager of LSU.• Implemented new CRM and bookings system.• Created a ‘private hire strategy’ for the 5 room, 3700 capacity venue. L4L event increase of; Y1 23%, Y2 14%, Y3 18%.• Revamped and launched the ‘Private Hire Package’, Loughborough SU ‘private hire sales’ rose by 63% on quarterly LfL bookings.

Loughborough, Uk

• Y1 | Increased L4L attendance by 17% sales by 19%. Y2 | L4L attendance up by 11% sales by 14%• Gained further knowledge GP importance, working to budgets & driving sales to exceed targets.

Drama & English Literature

A Levels, Business Studies, English Literature & Theatre Studies, A | B | A

Gcse'S, 3 X A*, 6 X A & 2 X B