- 1st Line IT Support.- 2nd Line IT Support.- Field Installation of LoRaWAN and IoT devices & Equipment.- Optimising workflow procedures.- Programming & Development of applications and resources used by the Technicians.

Detailed tracking of bugs and problems.Ongoing communication with volounteer Community Managers and Community Members.Hosting of a regular weekly feedback session.Extensive playtesting.Gameplay design and UI/UX recommendations.Setting up new client & server builds as needed.

Wireshark Plugin: Working in Lua, with the help of Wireshark, I desgined a plugin that was used to monitor and decrypt over 300 various messages / commands that are used for communication between devices.Power Supply Controller: Using the .net library (C#) I created a multi-lingual MVVM program that was used by the Innovation team to control the power supplies they use (up to 31 at once). The program also featured a scripting interface (utilizing .lua) to control, create and set up automated tests and functions across all connected devices. The program also came with it's own installer, custom auto-updater.Automated Testing Application: I created 2 seperate console programs, utilizing Azure Pipelines to automate the different 3rd party testing frameworks we used on the devices. This allowed the company to automate some of the testing protocols used on the devices to free up man power for other projects.Internal Website: Using .net and the Blazor framework, I created an internal website to be utilized by the Innovation team. This featured authentication, database integration and a useful platform for consolidating all the different tools and resources used across the company.IP config Tool: This tool was originally created by another member of the team, for one of their International clients to modify IP addresses and other features of the devices created by the company. I modified and added some extra features as requested by the client and updated the unit tests to conform with the changes.Device configuration & Tester tool: This was a console application created using .net and C# and was used to help the team that were creating a new line of devices for the company. This tool allowed them to test a whole new range of protocols unique to the new device that was being created and helped speed up the process by automating testing and decoding all the data being sent & recieved.All projects were thoroughly unit tested where possible.