Edd Watts Email & Phone Number

With over three years of experience in operations and logistics management, I am a passionate and driven Operations Manager at Ocado Group, the world's largest online grocery retailer. I have successfully led and delivered multiple complex and large-scale logistics projects, such as the implementation of a new delivery operations system, the expansion of the delivery network, and the optimisation of the inventory and order fulfilment processes. I have also improved the customer experience and satisfaction by enhancing the quality and efficiency of the service, reducing the delivery time and cost, and resolving any issues or complaints promptly and professionally. As a team leader, I have empowered, coached, and motivated my staff, fostering a culture of collaboration, innovation, and continuous improvement. I have also collaborated with various stakeholders, such as partners, clients, and senior management, to ensure the alignment of goals, expectations, and standards.My core competencies include time management, customer experience, team leadership, logistics, project management, problem-solving, and communication. I am committed to advancing the mission and vision of Ocado Group, which is to transform the way people shop for groceries, by leveraging the power of technology, data, and automation. I am eager to bring my diverse perspectives and experiences to the team and to contribute to the growth and success of the organization.

Listed skills include Time Management, Customer Experience, Team Leadership, Performance Management, and 3 others.

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  Bennett Memorial Diocesan School