Eddie Carson Email & Phone Number

- Manage store operations: Manage budget for payroll and expenses; recruiting, hiring and training; people development; performance management; store presentation; customer service and retention; merchandising; logistics; receiving and inventory- Evaluate store team and develop employees for leadership positions- Manage team of one assistant manager, four hourly department managers, and 20 full/part-time sales associates, stockers and cashiersSkills: Business Profitability · Communication · Organization Skills · Procedure Manuals · Interpersonal Leadership · Performance Management · Employee Training · Sales · Driving Results · Training and Development (HR) · Retail Operations · Team Development · Team Leadership · Microsoft Office · People Development · Employee Relations · Team Management · Customer Satisfaction · Time Management · Decision-Making · Problem Solving · Shrink Management · Common Sense · Payroll · Merchandising · Leadership · Management · Management Development · Succession Planning · Store Management · Coaching · Leadership Development · Accounting Balances · Inventory Planning · Retail Management · Hiring · Critical Thinking · Interviewing · Teamwork

- Manage a team of one assistant store manager, five department managers, and sixty full/part time associates- Developed a department manager to an assistant store manager within four months- Manage a budget of $11M - $16M for payroll and expenses; recruiting, hiring and training; people development; performance management; store presentation; customer service and retention; merchandising, logistics, receiving and inventory- Reduced shrinkage from 2.32 to 1.77- Fully staffed store from 63% to 100%

- Successfully completed the Ross MAP process for District Manager in Training (DMIT)- Served as district manager backup by request- Worked in two turnaround environments – improved all store operations to meet store profit contribution expectations, employee engagement, and company presentation standards- Managed store operations: Managed budget for payroll and expenses; recruiting, hiring and training; people development; performance management; store presentation; customer service and retention; merchandising, logistics, receiving and inventory- Served as an inventory auditor- Developed employees into assistant and store manager positions; and managed a team of two assistant store managers; three area supervisors, three full-time and forty part-time associates

- Managed the opening of a new OfficeMax location- Coordinated and communicated with the construction teams and city inspectors during the store opening process- Managed store operations: Managed budget for payroll and expenses; recruiting, hiring and training; people development; performance management; store presentation; customer service and retention; merchandising, logistics, receiving and inventory- Evaluated store team and developed employees for leadership positions- Served as inventory auditor- Managed team of one assistant manager, four hourly department managers, and 20 full/part-time sales associates, stockers and cashiers

- Recruited to eliminate training, motivation, and accountability issues in Texas based on successfully managing startup and turnaround operations in multiple states- Managed store operations: Managed budget of $17M - $21M for payroll and expenses; recruiting, hiring and training; people development; performance management; store presentation; customer service and retention; merchandising, logistics, receiving and inventory- Served as credit captain for 93 stores in Texas, Louisiana, and Alabama districts- Reduced shrinkage from 2.01 to 1.32 in three years; and managed a team of seven salaried executive team leaders; 22 hourly department managers; and 165 – 250 full/part-time, seasonal sales associates, stockers, and cashiers

- Day-to-day operations: processing of all regular merchandise and grocery trailers; stocking; backroom operations; store merchandising; merchandise returns; afternoon and evening replenishment; new merchandise sets; daily store markdowns; payroll and supply management; training; people development; performance management; store presentation; customer service and retention- Directed and managed executive managers and hourly supervisors in SuperTarget stores producing $30M annually- Directed and managed team on unloading and stocking trucks- Turned around unorganized and underperforming operations in six months ensuring processing of freight within 24 hours, improving the overall presentation of the store, and making payroll with a team of 75-80 employees- Facilitated operational improvements by providing backroom profiling, stocking processes, and ongoing team member training- Opened two locations in the new store market- Performed stockroom setup for the first wave of Target stores in the Virginia market- Served as a member of the district resource/assessment team- Served on the process improvement committee; and served as acting store manager for six months