Eddie Chong Email & Phone Number

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Pixalink is a dynamic startup that specializes in providing a Software as a Service (SaaS) platform aimed at enhancing customer acquisition and retention for small and medium-sized enterprises (SMEs). The company offers an array of tools including WhatsApp automation, AI-driven marketing campaigns, loyalty programs, and customer relationship management (CRM) integrations. Designed specifically for SMEs, Pixalink's platform is user-friendly, adaptable, and focused on leveraging technology to simplify and optimize customer engagement, thereby helping SMEs to increase their sales and grow their business in an efficient and cost-effective manner.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

I have spearheaded and successfully managed over 200 web development projects, catering to a diverse range of client needs. In my dual role as a developer and project manager, I have consistently delivered high-quality web solutions, showcasing my expertise in both technical development and project oversight.A significant aspect of my work involves specializing in Search Engine Optimization (SEO). I have honed my skills as an SEO Specialist, achieving notable success in ranking over 600 keywords on the first page of Google. This achievement not only highlights my proficiency in SEO tactics but also underscores my commitment to helping clients maximize their online visibility and reach.My journey has been marked by a deep understanding of the F&B sector's unique digital needs. I have specialized in designing websites that not only visually appeal to food enthusiasts but also incorporate functionalities essential for an F&B business, such as online reservations, menu showcases, and customer feedback systems.My global client portfolio includes significant projects in the UAE, KSA, Kuwait, Bahrain, Qatar, Oman, Malaysia, Singapore, the Philippines, and the UK, demonstrating my versatility and adaptability across various market dynamics. These experiences have endowed me with a profound understanding of different consumer preferences and digital marketing strategies effective in the F&B sector.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

During my internship at Accenture, I specialized in developing and managing a CRM system using Microsoft Dynamics 365, applying my skills in C# and JavaScript for backend and frontend enhancements respectively. I was actively involved in implementing Scrum methodology, participating in sprints and agile project management processes. My role also encompassed building and integrating APIs to improve system interoperability and efficiency. This experience not only honed my technical abilities but also provided valuable insights into the practical application of CRM solutions in a dynamic business environment.

Cyberjaya, Selangor, Malaysia

Assist in supporting software development for government projects, gathering project requirements from government stakeholders and efficiently delegating tasks to the development team. Additionally, I manage tasks and issues using GitLab, ensuring a smooth workflow and timely completion of these critical projects. My contributions are essential in delivering software solutions that meet the unique needs and standards of government clients.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

As a Student Helper at APU/APIIT, my primary responsibilities involved data entry and telemarketing, where I meticulously inputted data from potential customers, ensuring accuracy and confidentiality. I played a crucial role in telemarketing campaigns, reaching out to prospective students to inform them about the university's diverse course offerings. My communication skills were instrumental in effectively conveying the unique value propositions of APU’s academic programs.I actively participated in university events such as open days and education fairs. During these events, I engaged with potential students and their families, providing them with detailed information about courses, campus life, and the holistic educational experience at APU. My ability to understand and address the queries and concerns of prospective students helped in creating a welcoming and informative atmosphere.A significant part of my role was assisting the university in attracting potential clients and guiding them through the decision-making process. By understanding their interests and career aspirations, I was able to recommend courses that best suited their goals. My efforts were focused on not just informing them about the university's offerings but also highlighting how APU could facilitate their academic and professional growth.

Bachelor Of Computer Science (Hons) (Artificial Intelligence), Artificial Intelligence, 3.73

Bachelor Of Computer Science (Hons) (Artificial Intelligence), Artificial Intelligence, 3.73

Diploma In Information & Communications Technology, Software Engineering, 3.75