At Northwest Express, Inc, I am responsible for all aspects of logistics management and implementation. These include working directly with district level staff on a daily basis, driving and monitoring distribution of packages, ensuring goals and timelines are met on the ground, and troubleshooting miscellaneous issues as they arise. In addition, I am an intermediary with customers and the corporate office to ensure the best results for organizational and customer satisfaction.Recruitment-Focused on employee retention, interviews, and hiring new drivers for full-time or seasonal work. -Counsel and direct handling of labor relations, disciplinary actions, plan of improvements including terminations.-Introduction of new procedures to increase the effectiveness of the department.Management-Reduced driver accidents by 10% with safety meetings and training. -Manage and develop transportation team of 30+, conduct timely performance reviews and issues. -Keep track of Google sheets for payroll notes, timecards, employee document tracking, etc. -Apply our organizational values to foster a strong culture, while abiding organizational rules and regulations. -Implement weekly team meetings for any issues, training and development, and award safety driver of the week. -Driver score card for bonus and safety recognition.Operations-Improve daily service from 98% or higher.-Reduce network cost and improve network service with route optimization via DRO route smart system. -Drive the implementation, management, and tracking of KPI’s, ensuring timely completion of tasks in line with FedEx SLA’s. -Measure actual performance goals versus forecasted goals and objectives.-Communicate with District Operations to receive status updates and provide guidance where needed and communicate effectively with executive leadership team.Finance-Manage all spending guidelines and budgets on company cards.-Acquire and upload receipts and invoices on Quick Books for budgeting.

At Globaltranz I am focused in supporting the needs from a collection of established customers. The primary objective is to handle the tactical operations and day to day processes for a few selected customers. Most of the attention is focused on ensuring that the business we are given from the customers is managed with the utmost importance and customer experience. • Ensure all awarded shipments are confirmed received and documented accurately.* Research, negotiate and book all tendered loads with carriers while tracking and ensuring on time pickup and delivery.• Schedule all pickups and deliveries, communicating concerns internally as well as with the appropriate customer representative(s).• Built all tendered loads in the Globaltranz proprietary Time Management System, Command Center.• Troubleshoot any carrier or customer concerns as it relates to on-time pickups or deliveries of shipments. • Cross-train with carrier sales reps and account executives to develop a well-rounded skill set.• Maintain effective communication with internal and external parties through a high volume of e-mails, phone calls and in-person interaction.

GlobalTranz is a technology-driven freight brokerage company specializing in LTL, full truckload, third-party logistics and expedited shipping services. GlobalTranz is leading the market in innovative logistics technology that optimizes the efficiency of freight movement and matches shipper demand and carrier capacity in near real-time. Leveraging its extensive freight agent network, GlobalTranz has emerged as a fast-growing market leader with a customer base of over 25,000 shippers, a network of 34,000+ carriers, transformative M&A, creative products and superior customer service delivered by the best people in the industry. Now with over $1 billion in revenue, Transport Topics ranked GlobalTranz is one of the top 10 largest freight brokerage firms in the U.S. and in 2018 was voted a Top 10 3PL by Transport Topics.For more information about GlobalTranz, visit www.globaltranz.com and follow us on LinkedIn and Twitter @globaltranz.