Advising high-growth tech companies on commercial process, tools, and analytics.

In this role, I reviewed and approved client contracts, generated sales and revenue forecasts, and produced monthly commission reports while serving as the SFDC administrator.My most impactful contributions included leading the integration of three business units including the development of new processes resulting in a $250k annual cost savings, creating improved 30, 60, and 90-day sales forecast templates and setup automatic lead reassignments in SFDC if a prospect hadn’t been contacted in 60 days.

Upon joining Aberdeen, I was tasked with conceptualizing and implementing marketing strategies to drive new business revenue for a $6M account portfolio to maximize clients’ ROI and renewal rates.The digital campaigns that I launched produced $6M annually (133% of goal) for key clients. Furthermore, I ensured the achievement of key milestones (e.g., 95% compliance with project start and completion dates) by creating improved tracking metrics and establishing realistic timelines/deadlines.Last, but certainly not least, I worked closely with the sales team to increase new business revenue by 25% in one year by performing the sales team’s administrative tasks while retaining and growing key accounts, such as Oracle, Microsoft, SAP, and IBM.

I managed a new division within Granite Telecommunications to build and lead the Premier Account Team tasked with providing 24/7 support to customers. During my tenure, I played a key role in the development of a customer portal by performing user experience mapping and led my team to return 100% of after-hours client calls within five minutes or less.

- Managed a portfolio in excess of $15 million in annual revenue- Managed team of 6-8 Premier Account Managers- Assisted in developing external customer portals between Granite Telecommunications and customers - Achieved 200% growth of team portfolio within first year

- Managed a portfolio in excess of $5 million in annual revenue- Developed companywide audit for Broadband services resulting in increased revenue- Managed national DSL rollout projects for Enterprise level customers- Handled day to day management of telecom requests in regards to service and installations- January 2008 Employee of the Month.