• Communicate as the Pre-sales/Post-sales technical support for embedded computer hardware productsPre-sales: BOM/PCB schematic review, HW/SW compatibility testing, BIOS/OS verification, Burnin/Memtest testingPost-sales: Troubleshooting HW/SW, QA, RMA, Rework, Create technical SOP + documents for customers/production• Collaborate with local/international, multi-functional teams (Product Managers, Sales Account Managers, and R/D) in creating custom & specific solutions for client… Show more • Communicate as the Pre-sales/Post-sales technical support for embedded computer hardware productsPre-sales: BOM/PCB schematic review, HW/SW compatibility testing, BIOS/OS verification, Burnin/Memtest testingPost-sales: Troubleshooting HW/SW, QA, RMA, Rework, Create technical SOP + documents for customers/production• Collaborate with local/international, multi-functional teams (Product Managers, Sales Account Managers, and R/D) in creating custom & specific solutions for client needs to win contract opportunities against competitors• Develop testing plans, perform quality control analysis, and write technical reports in regards to system level debugging involving hardware, firmware, and software• Understand customer’s application and advise on cost effective or alternative solutions• Supervise as a technical consultant during trade shows for technical/quality product issues on demos• Troubleshoot as product subject matter expert for Advantech’s medical tablet PC’s (MIT, AIM-H), logistics tablets (AIM-xxS), military tablets (PWS), and transportation PC's (TREK, DLT) product lines• Conduct product training presentations to prospective customers, sales, and product managers to educate and highlight product's technical application and features Show less

Hard Summer, Nocturnal Wonderland, Countdown

- Mentored by individuals in leadership positions in Range Systems at the Naval Air Warfare Development Center Weapons Division Pointe Mugu- Formulated a soldering procedure for team to replace thermistors on CT probes - Provide weather forecast to test conductors, test managers, target operations, and program personnel

- Composed and produced my own review coding material for my students-Successfully analyzed and debugged code (C++) written by the K-12 students and provided feedback-Responsible for working with course syllabus, study guides, assessments, and other additional documents that assist in the student's academic success. -Demonstrated basic proficiency with the general purpose object programming language known as C++ -Created weekly assignments and quizzes so that they can apple… Show more - Composed and produced my own review coding material for my students-Successfully analyzed and debugged code (C++) written by the K-12 students and provided feedback-Responsible for working with course syllabus, study guides, assessments, and other additional documents that assist in the student's academic success. -Demonstrated basic proficiency with the general purpose object programming language known as C++ -Created weekly assignments and quizzes so that they can apple their knowledge of what they learn on the coding platform. Show less

-Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers.-Helped to plan and execute parties for more than 40 guests, including coordinating menus and preparing tables.-Answered telephone to provide establishment information and take party reservations.-Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.

Responsibilities-Recommended daily specials, tea selections and desserts to guide patrons toward more profitable items.-Operated POS terminals to input orders, split bills and calculate totals.-Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.-Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.