Eddie Maracich Email and Phone Number

Successfully managed seven locations, with 60+ employees over two counties in the Upstate Region of South Carolina. Responsibilities included marketing (both account management and generating new business to continue growth), interviewing and hiring candidates, training employees to be excellent performers in sales/revenue, customer service, operations, acquiring real estate to open new locations in sustainable markets, P&L analysis, and overall management of personnel to ensure my team was held accountable to a standard of best in the industry.

• Manage Flagship Branch- 17 employees and over $7M in inventory.• Responsible for the overall management and strategic direction of the branch and assigned territory with emphasis in the areas of Management of Sales, Marketing, Financial Performance, Customer Service, Operations, Human Resource Management, and Fleet Management.• Calling on existing and potential customers and accounts to develop business; create and execute monthly marketing plan; accompany employees on marketing visits; prospect for new business and ensure continuous generation of leads; promote software solutions to accounts.• Train, motivate, supervise, and coach employees to increase branch sales by understanding, communicating, and using various sales processes and techniques.

• Attended Triple Crown twice for branch performance. (Awarded Quarterly)• Top Branch in corporate growth for 8 consecutive months.• Mentored 4 Management Trainees and Assistant Manager that lead the area in sales and attended multiple Triple Crowns for sales performance.• Promoted 2 Management Trainees into Assistant Managers.• Assistant Manager earned Branch Manager promotion. (Nov '15)

• Grew branch by 20% YTD.• Surpassed branch's former operating profits by 25% YTD.• Promoted 3 Management Trainee's into Assistant Branch Mangers, and mentored 6 individuals whom were promoted to the Best Person's Program.• Developed 5 Elite to Eat Attendees. An honor extended to the top 3 monthly performer's in the group.• Successfully cut costs in multiple areas of the business, while progressing two former expenses into profitable margins.

• Elite to Eat Candidate. Awarded monthly to the top three performers in the group on the basis of overall monthly sales and revenue. (April '13, May '13, June '13, July '13, Sept '13, Dec '13, Jan '14) • Triple Crown Award. Banquet for the top performers in each area over three qualifying months. First triple crown performer in the last half-decade during tenure at branch. Attained in first eligible quarter with company.(August '13, February '14) • Branch Corporate Account Manager (BCAM). Consists of warm calling, networking, maintaining present corporate business, and acquiring new corporate business. Persistently surpassed monthly corporate revenue goals of 10% growth. • Enterprise Service Quality Index Cup Recipient (ESQI)- Award presented monthly to the branch with the highest customer satisfaction rating amongst 12 surrounding cities. (Dec '13)

• Handling hundreds of inbound and outbound calls daily. • Maintaining a balance between strong negotiation skills, quality, and dialer update time.• Manipulating three systems while utilizing problem resolution skills to assist customers.

• Assembled vacant property packages that met clients needs. • Catalogued occupied properties in search of clients seeking to downsize or expand.• Accumulated mass mailing list of property owners and tenants in concentrated areas.• Maintained a database of related professionals in the greater Charleston area.

• Coordinated three man crew in completing scheduled weekly projects. • Reported daily to owner with respect to customer service, equipment, and personnel issues.

• Greeted prospective customers and established rapport. • Elaborated advanced features of vehicles based on clients preferences.• Negotiated with clients in a professional and persuasive manner.• Enhanced ability to work in a self-motivated environment without direct supervision.