Eddie Mercado Email and Phone Number

*Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning.*Play a significant role in long-term planning, including an initiative geared toward operational excellence.*Oversee overall financial management and planning. *Management of budget in coordination with the Executive Director.*Payroll management.*Organization of fiscal documents.*Regular meetings with Executive Director around fiscal planning.*Supervise and coach employees on a weekly basis.

I was in charge of 3 stores in my District. I was over all the staff in each store, making sure scheduling was made correctly, inventory was under control, made sure all marketing elements were in place, made sure sales goals and targets were reach and if not make plans on how to do it, I coached my teams performance and wrote feedback and reviews, took care of all customer issues, and made sure my stores were top performers in the region. I also held the title of Store Manager Mentor. In that role I was in charge of recruiting new managers to improve the company. I was in charge of training and coaching managers and assistant managers to prepare them for promotions. I also acted as stand in District Manager whenever he was on vacation or could not be reached.

I was in charge of day to day operation for my store. That was cash management, payroll, scheduling, inventory control, marketing, coaching and training, recruiting, sales, and dealt with any customer service issues that would arise.