James Messick Email & Phone Number

United States

Miami, Fl, Us

Functioning as a Chief Technology Officer, Chief Information Officer, and Chief Security Officer, I lead the IT strategy, team, budget, IT infrastructure, information security, on/offshore development, quality assurance, support, and vendors. I also serve on the Executive Committee Board.DIGITAL INNOVATION► Technology to enable private show bookings and movies on demand and solution for dynamic social distancing.► Secure, AI-based app for a movie subscription program (in progress).► Centralized, on-premise voucher server for serialized voucher validations through 3rd-party seller systems.► Technologies for many promotions, delivering a solid return on investment.► Website transformation of user journey, security, data privacy, geolocation, and update process.► Digital transformation via Oracle Cloud platform, leveraging Mexico organization’s in-house Oracle platform.M&As► Built Aloha Loyalty system to integrate company’s transaction technology and loyalty programs.► Assisted with book issued for bid; provided data models to prepare Cobb Theatres for sale.REGULATORY COMPLIANCE / RISK MANAGEMENT► Gained Cobb Theatres’ first PCI DSS compliance.► Enhanced system to comply with labor laws.► Helped form process to assess job applicants with felonies to comply with new regulations.PROBLEM SOLVING► Turned around kitchen operations for dine-in theatre, driving solution adoption and removing redundant system.► Enabled gift card program launch with POS-certified application, despite years of failures by others.OTHER PROJECTS► Migrated credit card processing and gift card program from First Data to Worldpay.► Optimized F&B inventory management by deploying Decision Logic Inventory/Ordering tool.FINANCE► Cut vendor-leased equipment debts to 20%-30% during bankruptcy.► Analyzed payroll module data against GL module and provided results to accounting department.► Supported business in reconciling and correcting various ERP module data to GL module.

Birmingham, Al, Us

Functioning as a Chief Technology Officer, Chief Information Officer, and Chief Security Officer, I lead the IT strategy, team, budget, IT infrastructure, information security, on/offshore development, quality assurance, support, and vendors. I also serve on the Executive Committee Board.DIGITAL INNOVATION► Technology to enable private show bookings and movies on demand and solution for dynamic social distancing.► Secure, AI-based app for a movie subscription program (in progress).► Centralized, on-premise voucher server for serialized voucher validations through 3rd-party seller systems.► Technologies for many promotions, delivering a solid return on investment.► Website transformation of user journey, security, data privacy, geolocation, and update process.► Digital transformation via Oracle Cloud platform, leveraging Mexico organization’s in-house Oracle platform.M&As► Built Aloha Loyalty system to integrate company’s transaction technology and loyalty programs.► Assisted with book issued for bid; provided data models to prepare Cobb Theatres for sale.REGULATORY COMPLIANCE / RISK MANAGEMENT► Gained Cobb Theatres’ first PCI DSS compliance.► Enhanced system to comply with labor laws.► Helped form process to assess job applicants with felonies to comply with new regulations.PROBLEM SOLVING► Turned around kitchen operations for dine-in theatre, driving solution adoption and removing redundant system.► Enabled gift card program launch with POS-certified application, despite years of failures by others.OTHER PROJECTS► Migrated credit card processing and gift card program from First Data to Worldpay.► Optimized F&B inventory management by deploying Decision Logic Inventory/Ordering tool.FINANCE► Cut vendor-leased equipment debts to 20%-30% during bankruptcy.► Analyzed payroll module data against GL module and provided results to accounting department.► Supported business in reconciling and correcting various ERP module data to GL module.

Birmingham, Al, Us

I directed corporate IT, spanning 60 field locations and remote personnel. I led the senior IT management team and managed IT operations and the budget. Partnering with the CEO, COO, and CFO I facilitated enterprise system improvements. I managed 70+ servers and a PDF server for sensitive document flow.► Digitized and automated multiple workflows.► Enhanced business continuity by defining, testing, and managing disaster recovery procedures.► Maximized information security by partnering with HR and senior field management to enforce IT/IS policies.► Gained compliance with new regulatory requirements, such as PCI and FACTA through policy and procedures development and audits.► Drove third-party compliance through a strong relationship with the third-party helpdesk.

Birmingham, Al, Us

As the driving force behind medium to large-scale IT projects, I coordinated hardware and software implementations and oversaw end-user training. I also managed the provision of advanced technical support in the use of hardware and software for remote sites using LAN and WAN connections.► Orchestrated implementation of the first VPN in company history. ► Saved nearly 100 IT monthly labor hours. Automated menu/support file deployment and payroll retrieval/import across 55+ remote locations. ► Engineered automation systems to streamline support and operations functions.► Enhanced telecommunications services and reduced costs by 14.7% by negotiating phone vendor contracts.

My scope of management included systems planning and deployments, other technology projects, end-user training, and telecommunications, advanced technical support.