DSA specialises in providing tailor-made logistics and distribution solutions. Our industry expertise, coupled with cutting-edge technology, enables us to offer solutions that are not only efficient but also cost-effective.

Hills Football is the governing body for football within the Hills District of Sydney. Hills Football comprises of 21 clubs, 12,000 players, 350 referees, hundreds of volunteers and one sporting community. My 2 passions combined...Football and supporting the Special Needs community.

Evolve Group provider of Human Capital on Demand or as a Service with defined outcomes facilitating Digital Transformation of Organisations as they transition into the next Industrial Evolution, Industry 4.0.No longer is it acceptable to be transitioning into Industry 4.0, an evolution, dynamic, hyper scaled business model underpinned by a Project Delivery workforce that is static in nature and capability, underutilised and draining regarding its commercial model.Evolve Group… Show more Evolve Group provider of Human Capital on Demand or as a Service with defined outcomes facilitating Digital Transformation of Organisations as they transition into the next Industrial Evolution, Industry 4.0.No longer is it acceptable to be transitioning into Industry 4.0, an evolution, dynamic, hyper scaled business model underpinned by a Project Delivery workforce that is static in nature and capability, underutilised and draining regarding its commercial model.Evolve Group adapts the traditional methods of engaging Human Capital and delivering Projects, offering unique levels of flexibility, agility and makes the experience frictionless. Show less

- Custodian of Service Delivery Organisation, responsible over a significant Outsourcing contract supporting a major bank.- Consult with Senior Management within the Bank’s Business Units, communicated the benefits of the technology AT&T is implementing, optimising their current operational processes to facilitate a) interacting with AT&T and b) ensure BU’s are set up to take advantage of the technology to drive business growth.- Management and Leadership of 40+ directly and 100+… Show more - Custodian of Service Delivery Organisation, responsible over a significant Outsourcing contract supporting a major bank.- Consult with Senior Management within the Bank’s Business Units, communicated the benefits of the technology AT&T is implementing, optimising their current operational processes to facilitate a) interacting with AT&T and b) ensure BU’s are set up to take advantage of the technology to drive business growth.- Management and Leadership of 40+ directly and 100+ indirectly with differing ITIL based core competencies, spread across Project Management, Change Management, Release Management and Service Delivery Management.- Established PMO, define standards and Governance framework, generated templates to ensure global consistency of deliverables.- Champion in developing cross functional strategic initiatives.- Work in unison with Sales organisation to identify new business opportunities. - Ongoing consultation with customer to help establish best practices, strategic service/technology roadmap.- Chair Monthly/Quarterly/Yearly Delivery Governance Forums.- Act as an escalation point, empowered to resolve issues primarily to ensure compliance against contractual SLA’s.- Overarching accountability through the due diligence and Transition phase of the engagement.- Successful delivery of complex programs of works, managing a portfolio of 100+ projects with budgets in excess of $40M. Show less

- Lead a global Service Delivery vertical responsible for access optimisation, with an annualised cost saving target of $22m.- Accountable for the end to end delivery process, requiring collaboration and leadership of cross functional teams, in a highly visible environment.- Managed a team of 58 responsible for different disciplines of the delivery process. I.e. Business Analyst, Project Management and Engineering.- Hosted weekly operational reviews with Vice Presidents across… Show more - Lead a global Service Delivery vertical responsible for access optimisation, with an annualised cost saving target of $22m.- Accountable for the end to end delivery process, requiring collaboration and leadership of cross functional teams, in a highly visible environment.- Managed a team of 58 responsible for different disciplines of the delivery process. I.e. Business Analyst, Project Management and Engineering.- Hosted weekly operational reviews with Vice Presidents across different internal AT&T functions.- Managed global Vendors, establishing SLA’s across a variety of operational metrics. Show less

- Managed a Regional Team of engineers responsible for the design, configuration and implementation of managed services supporting multiple Fortune 500 customers.- Technical delivery of new business and migration projects and the day-to-day MACDs on client networks.- Managed the business to ensure all key performance indicators where achieved e.g. Cycle time and On-Time-Performance, Quality.- Act as an escalation point with external clients and internal teams to resolve issues and… Show more - Managed a Regional Team of engineers responsible for the design, configuration and implementation of managed services supporting multiple Fortune 500 customers.- Technical delivery of new business and migration projects and the day-to-day MACDs on client networks.- Managed the business to ensure all key performance indicators where achieved e.g. Cycle time and On-Time-Performance, Quality.- Act as an escalation point with external clients and internal teams to resolve issues and to meet Customer SLA’s.- Driving and influencing functional and cross-functional operational initiatives to improve service delivery capability and the cost structure of the business.- Interact with customers, account teams and internal resources through executive level regarding business strategies, plans and/or issues. Show less

- Administration, business ownership and manager of the Technical Support and Maintenance organisation. - Instituted consultative approach to management of all major accounts. Focusing on understanding motorways business structure, major concerns and industry trends.- Ensure business continuity and growth targets were accomplished.- Hosted monthly face-to-face formal meetings with all customer base in addition to adhoc meetings.- Implementation of change management processes… Show more - Administration, business ownership and manager of the Technical Support and Maintenance organisation. - Instituted consultative approach to management of all major accounts. Focusing on understanding motorways business structure, major concerns and industry trends.- Ensure business continuity and growth targets were accomplished.- Hosted monthly face-to-face formal meetings with all customer base in addition to adhoc meetings.- Implementation of change management processes within the company and enforcement of software release notes.- Involved in RFP responses for major Operations and Maintenance bids, inclusive of contract negotiations associated with these bids.- Delegated as primary contact on Lane Cove Tunnel during preparation, construction and installation of tolling equipment and gantries.- Facilitated communications and work method improvements between Sydney and Brisbane teams, by introducing regular conference calls, monthly visits and SLA’s on software support issues.- Represented Transtoll at the Quarterly National Electronic Tolling Committee meetings.- Revamp of all preventative maintenance deliverables, making them more scientific in nature by incorporating MTBF and MTTR measurements. Coupled with retraining of staff improved equipment downtime by 32%. Show less

- Management of 3 business functions with a total of 85 employees, through a Team Leader structure geographically spanning Australia, Singapore, India and Egypt: 1. 24x7 Change Management. 2. Global Standard Service VPN Implementation. Regional Premium Service VPN Implementation. 3.Global Planning.- Identified and implemented the sub functional organisational framework, processes, methods and tools for respective business units.- Represented the… Show more - Management of 3 business functions with a total of 85 employees, through a Team Leader structure geographically spanning Australia, Singapore, India and Egypt: 1. 24x7 Change Management. 2. Global Standard Service VPN Implementation. Regional Premium Service VPN Implementation. 3.Global Planning.- Identified and implemented the sub functional organisational framework, processes, methods and tools for respective business units.- Represented the operations of the business to executive management and peer departments.- Provided monthly productivity, financial and trend analysis reports to executive management to enable effective decision-making in regards to financial management and operational planning.- Bolstered the retention of high quality business talent through: - Introduction of extensive training program. - Developed cross-functional program with the assistance of other management giving employees opportunity to experience challenges and drivers of interlocking entities. - Empower employees to make decisions.- Point of Escalation in relation to service deployment for all APAC customers. Show less