Eddie Stapleton Ciwfm Email & Phone Number

Rotherham, South Yorkshire, Gb

Responsible for the operation and upkeep of the businesses Estate portfolio including the buildingfabric and grounds and compliance services and for providing a consistent, high quality, costeffective, customer focused estate operation, and maintenance and repair service, across theportfolio.

Providing a first class customer experience to our end user. Client management of TFM contract. Ensuring all assets, health & safety compliance and statutory regulations are adhered to. Finance, and budgetary control. Workplace Managers, M&E maintenance – planned & reactive. Hard & soft service delivery to large offices and repair centres. Building relocations / refurbishments / fit outs; project management; contract specification / tender management; disaster recovery; readiness for sale; hand over at PC.

Darlington, Gb

Total facilities management of all assets, health & safety compliance and statutory regulations, finance and budgetary control for £10.5M service charge, Building Managers, M&E maintenance – planned & reactive, Hard & soft service delivery to multi tenanted commercial sites; building relocations / refurbishments / fit outs; project management; contract specification / tender management, readiness for sale; hand over at PC.Managing a variety of Client portfolios from single sites to pension funds of single and multi let offices, hospital retail areas, Industrial and Retail Parks, multi acre sites.Responsible for clients statutory compliance and all H&S mattersSetting up annual Budgets and Service Charge reviewsCost recovery of tasks outside of terms of contractsSpecification and Tender of all Hard and Soft service contracts and Performance management of all contractors Responsible for the strategic development of all Environmental and Waste Management upgrades throughout the portfolioProject manage refurbishments on properties ranging from 25k to 5.2millionManage, support and develop Building Managers through mentoring, training, performance and sickness

Managing 72 BT exchanges, covering Yorkshire region, Ensuring all KPI’s are met with regards to reactive and variable works.Managing 42 employees (Engineers, Security Officers, Concierge, Landscapers, and Cleaners). Maintain a high level of focus on customer service.Carry out quality audits, fire & building inspections & risk assessments.Managing sub contractors while on site and carrying out site inductions. Contract setup for replacing redundant/beyond economic repair plant and planned preventative maintenance schedules.Plan/Implement people moves, transfers between offices, new office space requirements.Budget control for whole Service Area (900+ buildings) for Window cleaning.