Eddie Brock Email and Phone Number
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Known as an ambitious, results-driven business operations professional with aproven record empowering organizations to grow and thrive for over 25 years. Contributes a keenability to distill business objectives into actionable plans capable of supporting goals while enhancingoperational continuity. Excels at developing employees to expand their respective capabilities andrealize their full potential.Career Highlights:● Consistently developed individual contributor personnel into leadership roles at every employerthroughout career; promoted 20 + team members to supervisor, managers and upper managementpositions● Restructured returns operation reducing reconditioning and storage of unused reconditionedproducts; reduced operational space from 100K square feet to 2K sq. ft.; eliminated $1M of idleinventory; optimized head count to utilize 5 FTE vs 20 FTE● Consolidated a multi-unit operation with minimal service level impact resulting in $5M annual savings● Pinnacle Award 2014 - Outstanding Sales Performance Professional Skill Set:● Direct Report Leadership● Solution Selling● Distribution Operations● P&L Management● Global Logistics● Warehouse Operations● Training | Coaching | Mentorship● KPI Management | Reporting● Inventory Control | Management● SOP Development | Optimization● Budget Management | Analysis● Fulfillment Operations● Project Management● Strategic Planning● Vendor Management● Contract NegotiationTechnical Proficiencies:MS Office Suite | Salesforce | SAP Concur | Manhattan WMOS | Knapp WCS | UKG | Kronos
The Avon Company
View- Website:
- avoncompany.com
- Employees:
- 73996
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The Avon CompanyZanesville, Oh, Us
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DirectorThe Avon Company Aug 2023 - PresentNew York, Ny, UsKey Accountabilities:● Responsible for providing leadership to 6 direct reports and over 200 total personnel whileorchestrating direct fulfillment operations across US, Canada and Puerto Rico; efficiently manages anannual budget of up to $126M● Relied upon drive innovation, cost reduction and continuous improvement throughout Supply ChainDistributionKey Accomplishments:● Led the successful launch of 2 separate pick, pack and ship ecommerce operations resulting in 7%+YoY growth● Rightsized operation to volume and produced cost efficiency of less than $2.00 per carton● Instituted a Performance Management plan identifying core behaviors to re-enforce, resulting inquality Defects Per Million Opportunity (DPMO) reductions from 1K to 250 DPMO● Project Lead for the integration of Canada and Puerto Rico fulfillment● Project Lead for the launch of ecommerce start-up venture, LGbeauty.com, in partnership withShopify -
Senior Manager, Distribution And WarehouseThe Avon Company May 2019 - Aug 2023New York, Ny, UsKey Accountabilities:● Responsible for planning and executing $400K of weekly inventory transfers between US, Puerto Ricoand Canada; managed the distribution of 15k orders per day● Seamlessly collaborated with LG H&H during the transition from New Avon LLC to New Avon CompanyKey Accomplishments:● Implemented a $1M expansion of ecommerce direct to consumer order processing stations
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Returns Operations ManagerThe Avon Company Oct 2017 - May 2019New York, Ny, UsKey Accountabilities:● Responsible for management of warehouse/returns while defining and driving continuousimprovementsKey Accomplishments:● Led and implemented a redesign of company Returns Process, resulting in $1.5M savings of operatingexpenses● Redesigned inventory control processes resulting in a 50 % decrease in lost inventory● Right sized staffing for efficiency and skillfully reduced operational footprint by 80%
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Director Of Field OperationsNumotion May 2017 - Sep 2017Brentwood, Tn, UsKey Accountabilities:● Responsible for providing leadership to 5 direct reports and 50+ total personnel across 7 regionaloffices● Relied upon to coordinate all operations including order processing, warehousing, customer serviceand repairsKey Accomplishments:● Hit the ground running in new role and proceeded to establish region meetings and monthly budget(sales) goals● Improved handling of customer complaints; met customer service KPIs while improving NPS by 10points● Increased focus on live answer call rates reducing overall voice mail and transfer rates -
Manager Of Environmental Field OperationsLepi Enterprises Inc Oct 2015 - May 2017Key Accountabilities:● Responsible for the providing leadership to 12 direct reports and 45+ total personnel whileorchestrating environmental field operations from an executive management levelKey Accomplishments:● Developed and implemented new company wide policies covering all expectations of employment● Upgraded IT infrastructure; researched/implemented a new cloud-based job and employee trackingapplication● Modernized asset tracking processes with cloud-based technology● Partnered with Ohio Means Jobs program to provide funding for all new hires through a state grantprogram, resulting in $5K savings per new FTE; averaged 10-15 new hires per year
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Senior Territory Sales ManagerPhilips Lifeline Dec 2008 - Oct 2015Framingham, Ma, UsKey Accountabilities:● Responsible for driving sales revenue ($3M annually) by skillfully managing 3rd party payer(government funding) Medicaid accounts throughout Ohio, Indiana, Kansas, Missouri, Nebraska andOklahomaKey Accomplishments:● 2014 Pinnacle Award winner, a recognition awarded to the top Sales Manager in the U.S. Market● Seamlessly collaborated to help streamline Government Service (Payer) operations to deliver effectservice● Challenged by VP of Sales to develop a plan for a Lean sales organization focused onMedicare/Medicaid/3rd Party Payer Business, which was defined and rolled out successfully● Drove 250% growth in Philips Medication Dispensing Service within assigned territory -
Operations ManagerHealth-Watch / Philips Lifeline — Zanesville, Oh Oct 2005 - Dec 2008Key Accountabilities:● Responsible for providing leadership to 15 direct report personnel across 8 regional office locationsKey Accomplishments:● Navigated the successful integration of Health Watch operation in response to its acquisition byPhillips Lifeline while maintaining 5% customer growth throughout the integration process● Spearheaded a 250% increase in client base from 2005 to 2008
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Warehouse Supervisor IiDollar General Jun 2001 - Oct 2005Goodlettsville, Tn, UsReceiving Supervisor, 5/03 to 4/04Security Supervisor, 01/03 to 6/03Inventory Control Supervisor, 8/02 to 6/03Case pack Supervisor, 7/02 to 8/02Shipping Supervisor, 6/01 to 7/02Advanced to increasingly responsible positions, culminating in relief management role with oversight for full-inbound and outbound operations. Directed on average 50 to 130 employees and managed production, inventory, and cost controls. Maintained high standards in sanitation and safety and complied with regulatory guidelines. -
Chief Petty Officer S.W.C.CUs Navy Apr 1991 - Sep 2000Washington, Dc, UsThough 14 combine years of service, developed the leadership skills of managing people, equipment and budgets. Final 10 years of service working for the Navy’s Tier One Force, for hand select covert operations with no fail missions. Involved in, led and directed several combat operations around the world to include, Bosnia, Kuwait, and Afghanistan.Naval Reserves 09/01 - 08/05
Eddie Brock Skills
Eddie Brock Education Details
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Devry UniversityManagement And Operations -
Tri-Valley
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Tri-Valley
Frequently Asked Questions about Eddie Brock
What company does Eddie Brock work for?
Eddie Brock works for The Avon Company
What is Eddie Brock's role at the current company?
Eddie Brock's current role is Director, NA Distribution at The Avon Company / LGH&H.
What is Eddie Brock's email address?
Eddie Brock's email address is br****@****ink.net
What is Eddie Brock's direct phone number?
Eddie Brock's direct phone number is +174045*****
What schools did Eddie Brock attend?
Eddie Brock attended Devry University, Tri-Valley, Tri-Valley.
What skills is Eddie Brock known for?
Eddie Brock has skills like Medical Devices, Sales Operations, Capital Equipment, Account Management, Cold Calling, Sales Management, Healthcare, Sales Presentations, Market Development, Product Launch, Hospitals, Selling.
Who are Eddie Brock's colleagues?
Eddie Brock's colleagues are Violeta Ferrándiz González, Melissa Felizarta, Ecem Derin, Loretta Barton, Amondi Rachida, Donna Everett, Phyllis Webster.
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