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Seasoned IT infrastructure director with extensive experience in heavily regulated, mission critical environments. Providing thought leadership and guidance to teams ranging from 15 to 250 direct and indirect resources, I have built proven track record of delivering complex and transformative projects that enhance the performance, reliability, and security of IT systems and services.Currently, as the Senior Director of Infrastructure at Ben E. Keith Company, I lead a team of professionals responsible for the design, implementation, and management of the compute, database, cloud, network, security, workplace technologies and operations functions. Some of my major achievements include leading multiple data center relocation or consolidation efforts, WAN and enterprise network redesigns, mergers/acquisitions, new site (distribution center) designs and refit exercises, server and compute virtualization and consolidation, public and private cloud adoption, maturing ITIL and ITSM processes, and end-user computing transformations such as Office 365 (and Teams) adoption, Audio/Video modernization efforts and broad-based Security control implementations (both Cyber and Physical). I am passionate about finding new ways to leverage technology to enable the business and ensure the success of key stakeholders.
Welltower™ Inc. (Nyse:Well)
View- Website:
- welltower.com
- Employees:
- 853
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Vice President Of TechnologyWelltower™ Inc. (Nyse:Well)Texas, United States
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Senior Director Of InfrastructureBen E. Keith Company Jul 2018 - PresentFort Worth, Texas, UsLeading the infrastructure organization, responsible for Mainframe, Server, Network, Storage, Cloud, Database, Security, End User Compute & Operations.Major Accomplishments:Office 365 adoption- Exchange migration from on-prem to O365- Teams rollout to support COVID work from home- Teams phones rollout, eliminating long-distance chargesTelco/Mobility optimizations- MPLS to DIA migration, 10x + bandwidth, same cost structure- Mobility optimizations resulting in 30% direct cost savingsBusiness Growth project support- Integration of 2 acquisitions- 3 new warehouse builds & one major expansion- Replacement of B2B e-commerce system - ERP system to the Cloud (currently in-flight)Security Posture/Risk Management Improvements- MSSP implementation- Perimeter security improvements (VPN, Firewalls, Akamai, MFA)- Security tooling (SEIM, Phishing protection, Next-gen EDR, Security Awareness Training, Password Policy enhancements, bitlocker)- Technical debt elimination (vulnerability management, outdates OS’s, EOL hardware replacements)- ITSM process maturation (incident management, change management) -
Principal/Office Of The Cto | Executive Advisor | Technology LeaderCs Technology Jun 2015 - Jul 2018CS Technology (now part of Accenture) is a leading advisory firm that provides strategy and implementation services to world-class companies to unlock the value of their IT portfolio investments. The company’s domain expertise, nimble business model, and financial acumen helps clients enhance the bottom-line performance of their data centers, enterprise infrastructure, and technology-driven initiatives.I provide strategic guidance to technology executives on complex infrastructure related initiatives. Duties include selling, scoping, and planning engagements, as well as providing leadership, expertise, and deliverable support during execution.- External: Led process optimization effort for improving service delivery time frames, identifying and removing bottlenecks.- External: Led program for a major retailer’s cloud adoption initiative leveraging OpenStack private cloud and Azure public cloud.- Internal: Developing CS Technology’s channel partner program, working with complimentary consulting firms and resellers to drive mutually beneficial business relationships and improve the value proposition for our clients.
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Vp Of Infrastructure ArchitectureFirst Data Corporation Apr 2013 - Feb 2015Brookfield, Wisc., UsFirst Data (now part of FISERV) is a global leader in payment processing technology, servicing over 63 billion transactions annually for 6M merchant locations, and 3,500 financial institutions and their customers. Nearly 50% of all non-cash commerce activities pass through First Data systems. As the leader of infrastructure architecture, reporting directly to the CTO, my team of Director and VP level technologists were charged with developing the architecture and engineering standards to be deployed globally. I helped build this team from the ground up, leveraging a mixture of existing resources and external key hires, charged with executing the design, integration and high-level engineering activities for data center, server, network, storage, database, middleware and end-user computing. - Drove adoption of BYOD program creating an annual run-rate savings in excess of $4M.- Pursued the adoption of custom designed converged infrastructure, reducing TCO by 50%.- Spearheaded a public cloud incubation program, creating a capital cost avoidance of almost $6M, and improving project timeline by more than 6 months.- Established enterprise technology governance program to reduce the variability and increase the efficiency of the technology organization.- Championed the establishment of a technology lifecycle program to maintain hardware and software supportability. -
Vp Of Distributed Computing And End-User ServicesFirst Data Corporation Apr 2010 - Mar 2013Brookfield, Wisc., UsLed a multi-national team of over 200 employees, 9 teams and 12 locations across the US and EMEA. My team provided management and oversight of all Unix, Windows, VMS, AS/400 and VMWare servers, Windows desktop/laptops as well as communications/mobile technologies that included Exchange, RightFax, Office communicator, Good Technology and Blackberry Enterprise Server.They key operational priorities were to focus on stabilization, efficiencies and growth:- Consistently delivered year over year budget return on investments.- Drove service quality improvements, reducing customer impacting issues by 90%.- Improved configuration compliance, including patching, by over 400%.- Maintained a flat operating budget in excess of $35 million while increasing productivity of team by 38%.- Increased responsiveness to the business by reducing the time to deliver a server by over 87%.- Initiated the effort to upgrade and consolidate 7 disparate, aging Exchange environments to a single global deployment.
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Director Of Distributed Systems EngineeringFirst Data Corporation Jun 2007 - Mar 2010Brookfield, Wisc., UsI was brought in to establish an engineering practice within the distributed compute domain. Reporting to the VP of Distributed Computing, this newly formed group’s task was to provide engineering and architecture services for a large-scale, global compute environment consisting of Unix and Windows/VMware engineers. Services included definition and maintenance of hardware/software standards, configuration and security compliance specifications, operating system builds, and patch management.- As part of a $250M, 2-year Data Center Consolidation and Modernization project, reducing 13 data centers to 3, acted as Server Domain Leader and designed critical next-generation virtual server environment to provide built-in redundancy and high availability.- Awarded TLI Hard Driver award as a result of the Server Domain Leader role.- Achieved 86% virtualization in next-generation environment through implementation of more than 2,000 virtual operating system images.- Developed and launched capacity management model for open systems based on IDEAS international RPE2 benchmark.- Decreased ESX server deployment from more than 2 hours to 17 minutes through automation.
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Storage ManagerGmac Residential Apr 2005 - Jun 2007GMAC (now part of Ally Bank) is a real estate finance corporation serving the residential real estate market. I directed a team that provided storage architecture and deployment of more than 2 petabytes of enterprise storage. - Successfully supported merger of two distinct divisions of GMAC.- Created cost savings by deferring additional storage purchase for 8 months through successful completion of conversion from Raid-1 to Raid-5 with no downtime or impact on performance.- Reduced provisioning time by 50% and doubled terabytes per administrator through automation of storage provisioning process.- Completed data center consolidation project on-time and under-budget, involving storage architecture, design, implementation and management.
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Storage ArchitectFidelity Investments Jan 1999 - Apr 2005Boston, Ma, UsFidelity Investments is an international corporation providing financial services and investment resources to individuals and institutions. My role here was driving the evaluation, performance testing, selection and integration of storage hardware and software. - Co-authored SAN storage reporting and provisioning software to manage over 2 petabytes of storage and more than 200 provisions per month.- Established industry standard of SPC-2 performance benchmark, as member of Storage Performance Council team. - Reduced performance-related application issues through optimization of storage layout design to consolidate all Exchange servers into single EMC DMX subsystem per site.- Enhanced capacity to create multiple copies and ability to import copies on same host as source system by authoring tool to manage TimeFinder/Mirror and TimeFinder/snap on Solaris and AIX systems.Technologies included:• EMC Symmetrix, DMX, Clariion• HDS• Brocade, McData• Cereva, 3par, IBM Shark & others -
Unix EngineerFidelity Investments Feb 1996 - Jan 1999Boston, Ma, UsTechnical leader for team overseeing engineering and administration of AIX environment. - Orchestrated cross-country Data Center Relocation Project for 42-node SP/2 complex. - Coordinated lifecycle management and automation for more than 80 AIX images and 10 terabytes of storage. - Directed and implemented multiple Disaster Recovery plans for R40 class machines and SP systems.Focused on:• Mission critical AIX deployments• Automated many daily administration duties and AIX patch management• Co-authored IBM AIX 5L certification tests• Leveraged HACMP, VCS• SP/2 management
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Unix EngineerGreyhound Lines Oct 1992 - Feb 1996Dallas, Tx, UsInitially hired as a Computer Operator in Iowa, I relocated as a Unix Engineer within 2 years to Dallas. My core tasks were performing daily administration of AIX and Solaris systems, including user and storage management, issue identification and resolution, and capacity/performance management to address proactive monitoring and automation script development.Focused on:• Tivoli Management suite deployment• HACMP configuration for dispatch system• Internet/sendmail configuration• Automated form selection on Xerox printing• Automated batch operations for key-to-disk system uploads
Ed Carson Skills
Ed Carson Education Details
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Bellevue UniversityGeneral -
Indian Hills Community CollegeComputer Programming
Frequently Asked Questions about Ed Carson
What company does Ed Carson work for?
Ed Carson works for Welltower™ Inc. (Nyse:well)
What is Ed Carson's role at the current company?
Ed Carson's current role is Vice President of Technology.
What is Ed Carson's email address?
Ed Carson's email address is ed****@****ata.com
What is Ed Carson's direct phone number?
Ed Carson's direct phone number is +164647*****
What schools did Ed Carson attend?
Ed Carson attended Bellevue University, Indian Hills Community College.
What skills is Ed Carson known for?
Ed Carson has skills like Leadership, Cloud Computing, It Strategy, Vendor Management, Data Center, Management, Strategy, It Management, Information Technology, Vmware, Disaster Recovery, Virtualization.
Who are Ed Carson's colleagues?
Ed Carson's colleagues are Dwight Franklin, Nancy Settles, Bob Quaile, Carolyn Stanger, Max N., Holly Arquette, Mike Casebier.
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