Currently working as a content moderator specializing in screening videos for violations. Skilled in Quality Assurance, Micro & Macro Management, Risk Management, Fraud Prevention, Service Level Management, Problem Solving & Analytical Skills for financial services. Has previous experience in leading risk mitigation and fraud prevention. Guide and mentor staffs to achieve expected goals and results in a timely manner. Responsibilities include negotiations with merchants on risk mitigation and risk concerns.
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Media Monitoring ExecutiveCarmaBatu Caves, My -
Content ModeratorBytedance Tiktok Jun 2020 - PresentKuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
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Head Of DepartmentSynergy Cards Sdn Bhd Oct 2019 - Jun 2020Subang JayaOversee entire operations & implement improvements to current operations. Lead decision making on SOP enhancement for increased security of incoming payments & department improvements. Managing risk exposure of the company.Macro and micro manage.Communicating & negotiating with merchants. -
Subject Matter ExpertPaypal Oct 2018 - Aug 2019Kuala Lumpur, Malaysia- Monitor and managing department service levels for on-site operations. - Handling escalations directed to department from internal and external parties. - Coaching and mentoring peers for learning opportunities. -
Risk AnalystPaypal Jul 2017 - Oct 2018Kuala Lumpur, MalaysiaOverseeing buyer accounts to identify unauthorized access. Detecting suspicious money movements within buyer accounts. Processing seller account verification for high risk selling activities.
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Disputes ResolutionPaypal Apr 2016 - Jun 2017Kuala Lumpur, MalaysiaResolving issues with transactions involving the buyer and the seller. Ensuring that both parties are satisfied. Managing money movements and customer communications.
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Office ClerkToyota Capital Malaysia Sdn. Bhd. Sep 2013 - Oct 2013
Eddie Chan Chow Mun Skills
Eddie Chan Chow Mun Education Details
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Major In Financial Management
Frequently Asked Questions about Eddie Chan Chow Mun
What company does Eddie Chan Chow Mun work for?
Eddie Chan Chow Mun works for Carma
What is Eddie Chan Chow Mun's role at the current company?
Eddie Chan Chow Mun's current role is Media Monitoring Executive.
What schools did Eddie Chan Chow Mun attend?
Eddie Chan Chow Mun attended Segi University & Colleges, Segi University.
What skills is Eddie Chan Chow Mun known for?
Eddie Chan Chow Mun has skills like Digital Marketing, Data Analysis, Risk Management, Financial Risk, Mentoring, Coaching, Project Management, Microsoft Office, Microsoft Excel, Microsoft Powerpoint, Microsoft Word, Microsoft Outlook.
Who are Eddie Chan Chow Mun's colleagues?
Eddie Chan Chow Mun's colleagues are Zulfiqar Khan, Stefan De Battista, Reshma R., Abdullah El-Shabrawi, Rahma Sayed, Salma Osama, Yuka O..
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