Eddie Conrad Email & Phone Number

Shreveport, Louisiana, United States

Shreveport, Louisiana Area

Shreveport, Louisiana Area

Develops budget and monitors expenditures. Plans and develops policies and procedures for carrying out computer operations. Ensures security of company's data, and infrastructure. Manages and coordinates activities of a small staff engaged in computer operations, computer systems, computer programming, and company's network to assure effective computer resources are provided to users.Ensures organization makes maximum use of the general system by providing for the education and training of the principal users. Evaluates new software and hardware to determine usefulness and compatibility with existing software and hardware. Evaluates proposed IT related projects to assess adequacy of existing hardware, and recommends purchase of equipment.

Shreveport, Louisiana Area

Specialize in HVAC Equipment, Controls and Parts Sales, Service, Preventive Maintenance and Energy Management.Responsible for upgrading Departmental Reporting, creating SOP's, upgrading Computer Room, moving company to own Domain, work to develop 'best practice' within departments.ERP system runs Microsoft Dynamics GP 10 and Wennsoft

Provide information processing, systems counseling, and guidance to management personnel throughout the Company. Plan and control departmental staffing, development, organization, hardware acquisitions, and facilities to ensure that they are consistent with business plan of the Company.Establish IS policies, standards, practices, and security measures in conjunction with corporate IS guidelines to ensure effective and consistent information processing operations and to safeguard information resources.Direct the continuous improvement of the IS staff, equipment, and procedures to maintain pace with technological progress, economic change, and business needs.Responsible for building IS budget to meet local Company and Corporate requirements.Work directly with other Department heads/leaders to ensure continuous process improvements, removing non-value added steps and increasing production and efficiency.Functioned as Customer Service Manager in our Hatfield, Pa. location, for 3 months and Logistics/Shipping Supervisor for 2 months; both while still performing IT Management job requirements.Project Leader on 2 separate, successful ERP conversions

Coordinator on project to develop integrated Automated Supervision system for Federal Courts Probation DepartmentSupervised District Help Desk (8 Offices), responsible for System and Software upgrades. Scheduling and supervising a staff of 3.Modifying databases based on Departmental needsMaintain Probation and Pretrial Services Departments Inventory; to include Servers, Notebooks, Printers, Switches, etc.Prepare and maintain documentation of all software applications

Provide PC hardware and software support to a Sales Force of 42 representatives, 20 employees, and 80 customers.Worked on design and implementation of 'KeithCom' software (customer Direct Order Entry)Recipient of the Silent Salesperson of the Year award in 1995 and 1997 (Support Staff of the Year Award)

Maintained documentation of all software programs Designed menu and screen flow for TSD patient accounting systemWeekly processing and transmitting of Payroll through NCR System

Supervised daily shift operations, to include scheduling, problem solving, payroll, and maintaining the overall integrity of the IT area. Implemented the Warehouse Automated Receiving System (WARS), and TDS SystemsResponsible for the upgrading of all the cabling systems in all stores within the DistrictRecipient of the 1986 Wal-Mart IT person of the Year Award.

Business Administrations / Computer Science

Diploma, General Studies