Eddie Ferris work email
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I am a technically sophisticated quality assurance engineer with broad knowledge of the software testing field. I have great expertise in testing processes and procedures. I’m a collaborative communicator skilled in liaising with clients and developers to document and correct bugs. I possess strong knowledge and comfort in Windows and Mac environments with a commitment to learning and incorporating new technologies.Connect with me today to find out how I’ll make your mission my mission, to help bring ALL of your business objectives into focus!
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Senior Quality Assurance EngineerDittoSilverdale, Wa, Us
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Qa Automation EngineerXbosoft Oct 2024 - PresentReston, Va, Us -
Software Quality Assurance LeadNavigatorcre Sep 2020 - Jun 2024Seattle, Washington, UsLead and managed the team assigned to build and implement quality processes across the engineering team from scratch. Lead contribution in quality processes to each step of the development process. Deliver exceptional assistance in creation of stable foundation for team to succeed in rewrite of company's main application, preparing us to support a much higher user load.• Initiated and managed UI/UX usability testing across the organization.• Planned and enhanced creation experience and implemented robust strategies to attain stated objectives. -
Senior Quality Assurance EngineerA Place For Mom Sep 2018 - Sep 2020New York, Ny, UsI provide comprehensive training and attentive leadership to international teams in Costa Rica. I have also advanced end-user experiences by deploying in-depth tests of new features and correcting malfunctions and bugs prior to launch. I spearhead the conceptualization, development, and integration of innovative automation testing that enhances efficiency of the deployment process and ultimately increases revenue flow. Moreover, I work cohesively as part of a team to actualize a CRM tool that assists in tracking customer communication and account activity, enhancing the process for more than 200 agents. I have boost business growth by compiling key information on prospective clients, determining eligibility for services, and connecting them to an agent, all through use of the new CRM tool.■ Honored for repeated success and exceeding expectations for the premier automated tests company-wide.■ Execute performance and load testing to optimize system functions and ensure its ability to serve more customers during peak business cycles; troubleshoot issues and repair underperforming aspects of the system efficiently.■ Heavily contribute to a second team that works on an additional CRM tool that is designed to assist 500+ sales agents in relaying complex information in a clear and efficient manner. ■ Hand-selected by management to work with special task forces on managing QA for the highest-grossing projects. -
Software Qa EngineerEnvision Feb 2013 - Jun 2018Seattle, Wa, UsI created and maintained test plans, trained new testers, and collaborated on support cases. I was a principal software tester for Call Center programs that executed coaching, speech analytics, and e-learning functions. I executed front and back-end testing, evaluating SQL tables, specifications, and stored procedures. I was reviewing business requirements, use cases, end-use stories, and architectural design documents to identify and define testing plans. I identified and enforced compliance standards, documented bugs, and owned test environments. I had orchestrated telephony PBX integration testing for VoIP and soft phone systems. I leveraged Fiddler and Wireshark to document signals and define working call flows. I also provided quality assurance presence at project planning meetings.■ Utilized SQL Profiler to identify, record and resolve bugs in web and desktop environments. ■ Completed and shipped over 20 updates out for cloud-based and physical installation. ■ Developed and implemented a test documentation process and a test case repository to securely store data -
Software Test Engineer IiMicrosoft Jul 2012 - Feb 2013Redmond, Washington, UsI liaised with the Windows 8 team as the Xbox representative to develop the charm bar; building out Video, Music, Xbox, SmartGlass and Store application functionality. I had leveraged innovative tools and processes to stretch code, identifying bugs and documenting outcomes. Configured and defined relevant tests for current projects. I utilized Scrum to collaborate in stand-up meetings and bi-weekly post-mortems. I reviewed automated test results for bugs, maintained quality standards, and wrote test scripts. Moreover, I provided test runs and manual test cases for new Windows 8 features.■ Developed, pitched, and implemented table and mobile testing. ■ Created new test cases and updated existing cases -
Software Test Engineer IMicrosoft 2008 - 2012Redmond, Washington, UsI facilitated daily manual build verification testing, monthly security checks, and database refreshes. I executed daily verification tests, reporting results to the Mac Business Unit. I also verified fulfillment of all design elements, tested software while maintain release scheduling, document and reported test results, monitored bug reports, and configured operating environments to facilitate testing. I collaborated with team members to identify and implement process improvements, including manual testing updates and new test suite development.■ Executed the daily verification testing for Office on Mac 2004, 2008 and 2011, ensuring consistent program functionality. ■ Tested, updated, and released over 40 security and feature updates on time. ■ Reduced cut build verification process time by 75%.
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Manual Software & Networking Game TesterMicrosoft 2008 - 2008Redmond, Washington, UsI was rapidly promoted to Test Associate 2 due to quick and effective testing performance. I assessed pre-release games and features to identify and resolve bugs and clipping errors. I leveraged strong understanding of game client and server interaction to isolate and report bugs. I developed pre-generated test cases, executed ad hoc testing, and brought software up to compliance with standards. I also investigated and resolved daily automation results and failures. I had created testing environments, built daily verification protocols, and drove continuous process improvement.■ Identified the highest bug count across the entire team. ■ Chosen to serve on the multiplayer feature team due to excellence in testing performance
Eddie Ferris Skills
Eddie Ferris Education Details
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General AssemblyPython Programming -
Bellevue CollegeComputer Software Engineering
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Bothell High School
Frequently Asked Questions about Eddie Ferris
What company does Eddie Ferris work for?
Eddie Ferris works for Ditto
What is Eddie Ferris's role at the current company?
Eddie Ferris's current role is Senior Quality Assurance Engineer.
What is Eddie Ferris's email address?
Eddie Ferris's email address is ed****@****mom.com
What is Eddie Ferris's direct phone number?
Eddie Ferris's direct phone number is +120662*****
What schools did Eddie Ferris attend?
Eddie Ferris attended General Assembly, Bellevue College, Bothell High School.
What are some of Eddie Ferris's interests?
Eddie Ferris has interest in Science And Technology.
What skills is Eddie Ferris known for?
Eddie Ferris has skills like Software Quality Assurance, Test Automation, Agile Methodologies, Testing, Software Engineering, Scrum, Software Development, Agile Project Management, Software Project Management, Test Planning, Test Cases, Mobile Applications.
Who are Eddie Ferris's colleagues?
Eddie Ferris's colleagues are Bailey Osborne, Darren Booker, Austin Ruth, Leo Febey, Joe Cayse, Madeleine Mortensen, Shunsuke Kondo.
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