Eddie Small Email & Phone Number

Indianapolis, In, Us

Remote

- Developed strategic initiatives that drove an increase in new community member signups by 73%.- Led our rebrand, which included a rebuilt UI/UX experience. Providing direct access to networking opportunities, support, and engaging community events that drove an increase of active usage by 51%.- Launched 33 virtual community events across social media channels that gained 15k+ views along with 126K impressions.

- Built a formal framework for global advocacy across influencers, customers, and employees. Identifying how we work with each and how they support broader marketing initiatives across company goals, while successful onboarding 150 Instructure "Edvocates" in 30 days.- Created a robust advocacy program around "story marketing" showcasing the value of our products by externally telling our story. Driving loyalty and net new, cross-sell, upsell, and renewal opportunities.- Expanded and… Show more - Built a formal framework for global advocacy across influencers, customers, and employees. Identifying how we work with each and how they support broader marketing initiatives across company goals, while successful onboarding 150 Instructure "Edvocates" in 30 days.- Created a robust advocacy program around "story marketing" showcasing the value of our products by externally telling our story. Driving loyalty and net new, cross-sell, upsell, and renewal opportunities.- Expanded and deepened the use of Instructure products that define more regular meetups, enabling sneak peeks, message testing, highlighting of new content, etc. These engagements delivered 200+ individual pieces of user generated content.-Curated new measures of how advocacy impacts business growth, including tracking advocacy content created by our users.- Researches the current customer assets available, creating & auditing customer stories for cross-functional use with customer success & sales organizations.- Works closely with CS and Renewals Teams to identify customers in need.- Educates internal stakeholders about currently available customer programs.- Collaborates with internal design/creative/web development teams.- Utilize strong analytical ability to deliver end-to-end customer experiences across multiple channels and customer touch points including social, external review sites (G2, Capterra, ect.) Show less

Remote

- Collaborated with key stakeholders to create and execute effective and detailed communication, training, and engagement plans. Onboarded 35 districts to utilize CanvasLMS during the early days of the pandemic that introduced over 10,000 teachers to our tools and services.- Acted as an agent of change within the organization to support the implementation of the institution's vision and goals for Instructure products. - Used data effectively and follow an inquiry process to share your… Show more - Collaborated with key stakeholders to create and execute effective and detailed communication, training, and engagement plans. Onboarded 35 districts to utilize CanvasLMS during the early days of the pandemic that introduced over 10,000 teachers to our tools and services.- Acted as an agent of change within the organization to support the implementation of the institution's vision and goals for Instructure products. - Used data effectively and follow an inquiry process to share your analysis of challenges, apply targeted strategies, and elevate the teaching and learning within Instructure products. - Mentored and motivated school district leaders, faculty, designers, and staff on all things Canvas, and inspiring educators to achieve unparalleled awesomeness with these products. Show less

Greenwood, Indiana

- Guided and implemented new educational technology initiatives that impacted 2000+ students in 2 years. - Provided new and innovative professional development pedagogies to support educators while implementing personalized learning. Successful completion of Google for Education Level 1 certifications for 30 educators in 6 months.- Decreased turnover from 45% to 5% in Year 1. Coached staff and students on development success in a career-based environment. - Facilitated change… Show more - Guided and implemented new educational technology initiatives that impacted 2000+ students in 2 years. - Provided new and innovative professional development pedagogies to support educators while implementing personalized learning. Successful completion of Google for Education Level 1 certifications for 30 educators in 6 months.- Decreased turnover from 45% to 5% in Year 1. Coached staff and students on development success in a career-based environment. - Facilitated change management in launching multiple cost effective classroom management technologies. - Researched, gathered, and deliver information on leading-edge curricular and instructional technology techniques. Show less

Shelbyville, Indiana

- Collaborated with administrators and teachers on curriculum development with regard to technology integration.- Participated in the school improvement process through goal setting and implementation as well as data analysis for instructional improvement.- Advised school and district administrators on high-value high-impact technology integration techniques and resources.- Demonstrated knowledge of new computer, video, communication, web-based technologies, curriculum design, and… Show more - Collaborated with administrators and teachers on curriculum development with regard to technology integration.- Participated in the school improvement process through goal setting and implementation as well as data analysis for instructional improvement.- Advised school and district administrators on high-value high-impact technology integration techniques and resources.- Demonstrated knowledge of new computer, video, communication, web-based technologies, curriculum design, and working knowledge of instructional design and assessments. Show less

Rushville, Indiana

Teacher & Instructor. Grades 9 - 12.- Constructed and launched a 600-Watt Non-Commercial Radio Station - WRLN 91.9 FM.- Facilitated a student-led production company, RCHS Productions in partnership with Rush Shelby Energy.- Led the development of strategic plans for WRLN 91.9 FM; executed plans, implemented policies and procedures to achieve organizational and departmental goals and objectives consistent with the mission of the station.- Managed operations for WRLN including… Show more Teacher & Instructor. Grades 9 - 12.- Constructed and launched a 600-Watt Non-Commercial Radio Station - WRLN 91.9 FM.- Facilitated a student-led production company, RCHS Productions in partnership with Rush Shelby Energy.- Led the development of strategic plans for WRLN 91.9 FM; executed plans, implemented policies and procedures to achieve organizational and departmental goals and objectives consistent with the mission of the station.- Managed operations for WRLN including but not limited to budgeting, physical and financial assets management, and resources planning. Show less

Vincennes, Indiana, United States

-Oversight of all online marketing activity as well as implemented and created radio station websites.-Developed local “on demand”, audio and video in its interactive forms. Created online contests & business partnerships for innovative marketing opportunities.

Evansville, Indiana, United States

New/used car sales and customer discovery.

Bachelor'S Degree, Management & Leadership

Associate Of Arts And Sciences (A.A.S.), Radio And Television Broadcasting Sales

Activities and Societies: Vice President of Student Government, Ambassador, Residential Assistant