Eddie K. Delgado, Mba

Eddie K. Delgado, Mba Email and Phone Number

Web Manager at The Life Raft Group @ The Life Raft Group
wayne, new jersey, united states
Eddie K. Delgado, Mba's Location
New York City Metropolitan Area, United States
Eddie K. Delgado, Mba's Contact Details

Eddie K. Delgado, Mba phone numbers

About Eddie K. Delgado, Mba

Eddie K. Delgado, Mba is a Web Manager at The Life Raft Group at The Life Raft Group. They possess expertise in new hire orientations, adobe contribute, vendors, user experience, acting and 118 more skills. They is proficient in Spanish. Colleagues describe them as "Eddie is very knowledgeable in benefits. He is very detailed-oriented and a dedicated employee. He always tackled and completed his tasks accurately and on on-time. He is a great team player and was an asset and leader within the department."

Eddie K. Delgado, Mba's Current Company Details
The Life Raft Group

The Life Raft Group

View
Web Manager at The Life Raft Group
wayne, new jersey, united states
Employees:
33
Eddie K. Delgado, Mba Work Experience Details
  • The Life Raft Group
    Web Manager/Ux Researcher
    The Life Raft Group Mar 2020 - Present
    •Spearheaded a study to identify usability issues on homepage utilizing card sorts, user surveys and user interviews•Led UX research to optimize site information architecture and maximize site performance•Analyze clickstream data to identify user behavior patterns and optimize website navigation•Developed 6-month research plan to study user needs for a new healthcare specialists directory •Monitor site and social media data to develop web content strategy, site improvements and… Show more •Spearheaded a study to identify usability issues on homepage utilizing card sorts, user surveys and user interviews•Led UX research to optimize site information architecture and maximize site performance•Analyze clickstream data to identify user behavior patterns and optimize website navigation•Developed 6-month research plan to study user needs for a new healthcare specialists directory •Monitor site and social media data to develop web content strategy, site improvements and UX initiatives•Develop and implement a comprehensive web strategy to align with business goals and objectives•Responsible for troubleshooting and maintenance of website•Create and edit engaging content for site pages, editorial content, and campaigns to enhance user engagement Show less
  • Prudential Financial
    Manager, Internal Communications
    Prudential Financial Dec 2016 - Oct 2018
    Newark, Nj
    •Led a comprehensive UX research initiative with an external vendor, using card sorts, focus groups, and heatmaps to optimize information architecture to enhance user experience of employee portal•Directly managed the content migration workstream during a site redesign, optimizing content for improved usability and engagement•Transformed the HR employee portal experience by creating a new layout, information architecture, as well as executing site build•Translated website metrics… Show more •Led a comprehensive UX research initiative with an external vendor, using card sorts, focus groups, and heatmaps to optimize information architecture to enhance user experience of employee portal•Directly managed the content migration workstream during a site redesign, optimizing content for improved usability and engagement•Transformed the HR employee portal experience by creating a new layout, information architecture, as well as executing site build•Translated website metrics into clear and concise recommendations for non-technical stakeholders, facilitating data-driven decision-making in HR's digital strategy•Orchestrated the creation of a comprehensive website metrics dashboard to understand user trends and inform web strategy•Managed HR employee portals, which included creating articles, editing pages, and troubleshooting •Reviewed and assessed all web content on employee portals to determine intranet content strategy •Collaborated with HR communications leads to develop, prioritize, & execute communication initiatives Show less
  • Re:Sources
    Senior Communications Specialist
    Re:Sources Jun 2015 - May 2016
    Greater New York City Area
    •Led site redesign to streamline content and create a mobile friendly user experience•Analyzed monthly WebTrends statistics to identify areas of opportunity•Partnered with third-party vendor to identify and resolve any site issues•Increased participation in Healthy Living wellness program promoting awareness through web content •Created company-wide benefits newsletter to ensure important updates were clearly communicated •Oversaw vendor email campaigns including planning… Show more •Led site redesign to streamline content and create a mobile friendly user experience•Analyzed monthly WebTrends statistics to identify areas of opportunity•Partnered with third-party vendor to identify and resolve any site issues•Increased participation in Healthy Living wellness program promoting awareness through web content •Created company-wide benefits newsletter to ensure important updates were clearly communicated •Oversaw vendor email campaigns including planning, execution, and content creation •Led meetings with benefit vendors to discuss communication and employee engagement strategies•Increased participation in Healthy Living wellness program promoting awareness through web content •Created survey for HR partners to identify areas of opportunity and improve employee website Show less
  • Verizon
    Senior Analyst
    Verizon Sep 2013 - Jun 2015
    • Conducted focus groups and interviews to understand the employee experience during the disability application process• Analyzed and presented monthly Absence Administration metrics to identify trends in disability inquiries• Partnered with IT to oversee HRIS projects including VPN migrations and troubleshooting firewall issues• Reviewed and revised contract Performance Guarantees to create clear standards for disability vendor• Managed web content for HR intranet site… Show more • Conducted focus groups and interviews to understand the employee experience during the disability application process• Analyzed and presented monthly Absence Administration metrics to identify trends in disability inquiries• Partnered with IT to oversee HRIS projects including VPN migrations and troubleshooting firewall issues• Reviewed and revised contract Performance Guarantees to create clear standards for disability vendor• Managed web content for HR intranet site including creating, updating, and troubleshooting• Collaborated with IT team to create Business Requirement Documents for HRIS projects• Identified and closed gaps in vendor invoice payment processes to return over $2 million to the business• Reviewed quarterly vendor audit results to assess vendor performance and develop performance improvement plans Show less
  • Rutgers University
    Benefits Specialist
    Rutgers University Oct 2010 - Sep 2013
    • Appointed Web Integration Specialist to update University Human Resources (UHR) site as a result of merger with UMDNJ• Utilized Google Analytics to identify user trends and make content recommendations• Created content for UHR Twitter account and newsletters for the UHR webpage• Planned and managed Open Enrollment benefit fairs on three campuses, blood drives, and various other benefit events• Led annual reviews with vendors to review engagement statistics to improve employee… Show more • Appointed Web Integration Specialist to update University Human Resources (UHR) site as a result of merger with UMDNJ• Utilized Google Analytics to identify user trends and make content recommendations• Created content for UHR Twitter account and newsletters for the UHR webpage• Planned and managed Open Enrollment benefit fairs on three campuses, blood drives, and various other benefit events• Led annual reviews with vendors to review engagement statistics to improve employee engagement and experience• Developed retirement seminars and benefit presentations for Spanish speaking employees• Led the UMDNJ/Rutgers Benefits Integration Committee to create comprehensive benefit documents Show less
  • Rutgers University
    Human Resources Staff Assistant
    Rutgers University Oct 2008 - Oct 2010
    •Developed Mission, Vision, and Values statements for University Human Resources as a member of the Mission, Vision, and Values Committee•Received Best Team Effort award as a part of an I-9 audit which identified incorrectly completed I-9s•Utilized New Jersey’s Member Benefits Online System (MBOS) to train employees on how to access their pension information and complete pension loans
  • Morgan Stanley
    Human Resources Representative
    Morgan Stanley Mar 2008 - Oct 2008
    •Answered employee inquiries on the HR Services Hotline•Trained new HR Representatives on Iron Mountain processes, PeopleSoft, and scanning applications•Created Excel Spreadsheets to track new hire paperwork•Completed file requests through the use of Iron Mountain for Human Resources and Legal departments•Processed required documents in preparation for background checks
  • Kaps & Barto
    File Clerk
    Kaps & Barto Aug 2006 - Mar 2008

Eddie K. Delgado, Mba Skills

New Hire Orientations Adobe Contribute Vendors User Experience Acting Cost Identify Trends Annual Reviews Finance Career Development Talent Acquisition Business Administration Content Strategy Employee Relations Google Analytics Benchmarking Webinars Management Financial Statements Security Calls Twitter Statistics Integration Metrics Spanish Auditing Wellness Office Equipment Monitors Friendly Hard Drives Lean Manufacturing Sharepoint Blood Human Resources Execution Web Content Site Visits Seminars Guidance Troubleshooting System Open Enrollment Applicant Tracking Systems Strategy Healthy Lifestyle Microsoft Office Training Deferred Compensation Disability Insurance Surveying Intranet Streamline Vpn American Digital Integration Loans Analysis Fairs Promoting Access Verizon Promotional Jersey Pensions Applications Universities Macromedia Communication Advertising Institutions Values Microsoft Access Business Partner Organizational Culture Change Management Project Planning Project Newsletters Contractual Agreements Hr Management Engagement Strategic Communications Webtrends Analytics Benefits Administration Train Employees Data Migration Performance Improvement Presentations Websites Internal Audit Six Sigma Hris Firewalls Art Peoplesoft Personnel Management Executive Management Ridgefield Visio Compliance Psychology Imagenow Focus Groups Wordpress Interviews Separations Onboarding Social Media Marketing Email Marketing Drupal Applicant Tracking Scanners Culture Meetings Retirement Mergers And Acquisitions Eligibility Human Resources Information Systems Employee Benefits Coordinated Gaps

Eddie K. Delgado, Mba Education Details

  • Fairleigh Dickinson University-Metropolitan Campus
    Fairleigh Dickinson University-Metropolitan Campus
    Psychology
  • Rutgers University	Rutgers Business School
    Rutgers University Rutgers Business School
    October 2013

Frequently Asked Questions about Eddie K. Delgado, Mba

What company does Eddie K. Delgado, Mba work for?

Eddie K. Delgado, Mba works for The Life Raft Group

What is Eddie K. Delgado, Mba's role at the current company?

Eddie K. Delgado, Mba's current role is Web Manager at The Life Raft Group.

What is Eddie K. Delgado, Mba's email address?

Eddie K. Delgado, Mba's email address is ed****@****zon.com

What is Eddie K. Delgado, Mba's direct phone number?

Eddie K. Delgado, Mba's direct phone number is +1 973-802*****

What schools did Eddie K. Delgado, Mba attend?

Eddie K. Delgado, Mba attended Fairleigh Dickinson University-Metropolitan Campus, Rutgers University Rutgers Business School.

What skills is Eddie K. Delgado, Mba known for?

Eddie K. Delgado, Mba has skills like New Hire Orientations, Adobe Contribute, Vendors, User Experience, Acting, Cost, Identify Trends, Annual Reviews, Finance, Career Development, Talent Acquisition, Business Administration.

Who are Eddie K. Delgado, Mba's colleagues?

Eddie K. Delgado, Mba's colleagues are Sara Rothschild, Christina Ochs, Ms, Brianna E., Daniela Jorge, Denisse Evans, Christine Incontro, Elizabeth Braun.

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