Senior Contact Center Technical Specialist
Technical Support for Clover POS, Cloud component, and Merchant services.
Jan 2014 - Aug 2016
AeroLeads people directory · profile
Eddie King Email & Phone Number
Technical Support | Systems Analyst
1 work email found
@us.ibm.com
2 phones found area 888
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 86%
Role
Technical Support | Systems Analyst
Location
Atlanta, Georgia, United States
Who is Eddie King? Overview
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Quick answer
Eddie King is listed as Technical Support | Systems Analyst based in Atlanta, Georgia, United States. AeroLeads shows a work email signal at us.ibm.com, phone signal with area code 888, and a matched LinkedIn profile for Eddie King.
Eddie King previously worked as Senior Contact Center Technical Specialist at First Data Corporation and Technical Knowledge Base Developer/Analyst at Ibm. Eddie King holds Electronic Engineering Technology from University Of Memphis.
Company email context
Email format at us.ibm.com
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{first_initial}{last}@us.ibm.com
86% confidence
AeroLeads found 1 current-domain work email signal for Eddie King. Compare company email patterns before reaching out.
Profile bio
About Eddie King
Proven ability to resolve complex software and hardware issues quickly and accurately. Proficient at analyzing non-routine transactions with Point of Sale, Cloud, SaaS and Self Checkout software applications and recommending corrective action. Adept at multitasking to achieve individual and team goals. Committed to Customer Service and meeting Service Level Agreements.Key skills include:• Systems Analyst-SaaS Support• Programmable logic controllers (PLC's)• Technical Support Center Lead• HTML, Software, POS Applications, Analysis C++, Cloud, Networking• Point of Sale Registers• Retail Self Service Technologies• Technical Knowledge Base Developer / Analyst• Calibration/Repair of Avionics-Electronics Systems• Electrical and Electronics Repair• Automatic Test Equipment Maintenance• Component Level Problem Determination• Quality Assurance Analyst Flight Safety• Microsoft Office Applications• Lotus ApplicationsI can be reached at : eddiefking@gmail.com
Listed skills include Technical Support, Hardware, Management, Quality Assurance, and 44 others.
6 roles · 30 years
Eddie King work experience
A career timeline built from the work history available for this profile.
Technical Knowledge Base Developer/Analyst
Instructional Design. Developed problem determination steps that reduced new agent training cycle and provided consistent action plans for customer satisfaction and meet business metrics. Analyze action plan effectiveness, accuracy of parts recommended, and component failure trends. This decreased call handle times, improved first time fix rate and customer satisfaction.
2006 - 2013
~7 yrs
Software Product Professional Self-Checkout
Built knowledge base, provided technical support, and trained agents for self-checkout products. Advised internal and external executives how to leverage new offering.Successfully delivered 5,000+ remote software and firmware upgrades to large retailers without interrupting store operations.Developed software analysis training guide for new analysts.
2004 - 2006
~2 yrs
Advisory Technical Support Specialist
Provided technical escalation support to 100 field support agents.
2003 - 2004
~1 yr
Technical Support Analyst, Software Analysis/Upgrades
Productivity Solutions Inc
Analyzed customer software and recommended improvements for transaction stability and increased front-end sales. Successfully implemented configuration changes to customer software and recommended engineering changes.
2000 - 2003
~3 yrs
Self-Checkout Electrical / Electronics Build And Repair
Productivity Solutions Inc
• Repaired PC’s, Point of Sale registers, printers, scanner/scales, and other electromechanical devices and conveyor systems.• Created equipment repair depot to support installed base of 500self-checkout lanes. Recommended component upgrade that reduced cost to manufacturing and logistics.
1997 - 2000
~3 yrs
1 education record
Eddie King education
-
University Of Memphis
FAQ
Frequently asked questions about Eddie King
Quick answers generated from the profile data available on this page.
What is Eddie King's role at their current company?
Eddie King is listed as Technical Support | Systems Analyst.
What is Eddie King's email address?
AeroLeads has found 1 work email signal at @us.ibm.com for Eddie King.
What is Eddie King's phone number?
AeroLeads has found 2 phone signal(s) with area code 888 for Eddie King.
Where is Eddie King based?
Eddie King is based in Atlanta, Georgia, United States.
What companies has Eddie King worked for?
Eddie King has worked for First Data Corporation, Ibm, and Productivity Solutions Inc.
How can I contact Eddie King?
You can use AeroLeads to view verified contact signals for Eddie King, including work email, phone, and LinkedIn data when available.
What schools did Eddie King attend?
Eddie King holds Electronic Engineering Technology from University Of Memphis.
What skills is Eddie King known for?
Eddie King is listed with skills including Technical Support, Hardware, Management, Quality Assurance, Vendor Management, Leadership, Cloud Computing, and It Service Management.
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