As President of Miracom Network, http://www.miracomnetwork.com. I focus my efforts on helping dealers to execute Strategic Print Management initiatives with an emphasis on "Cost Management Principals". I believe your "Strategic Value" comes from helping customers solve real business problems. Good overview: http://www.miracomnetwork.com/demos/Application_Overview.htm What business problems does your MPS Solution solve? Who are you targeting? Print Management can involve several different departments; purchasing, facilities, IT and financial decision makers. Are you making “Print Management” relevant to them? What is Print Management anyway? Could it mean different things to different people; or is it a one size fits all? I believe that when you understand the business problems associated with the proper management of print; problems your customers face every day, you become strategic and part of the solution. Understanding what problems your services solve is critical. Knowing how to communicate the value of your solution, your point of difference, is vital to the process of becoming a trusted partner. Remote Print Management – Device Management – Service Management – Data Management – and a National Service Directory functionality, makes Miracom the most complete and robust solution in the market. Our automated National Printer Service Directory covers both the US and Canadian markets; we plan on expanding our network globally. We are the most vendor agnostic MPS service across the country. We are a true consortium of independent dealers leveraged through a national print management engine that can compete with the OEM MPS solutions, while maintaining complete business autonomy. .Miracom publishes the "Miracom MPS Insider" with the goal of sharing information about the changes taking place in the emerging Managed Print space. Please forward your e-mail address to executive@miracomnetwork.com if you would like to be placed on our mailing list.Specialties: Managed Print Services Initiatives, Sales Consulting, New Initiative Implementations, Virtual Service Delivery Modeling