Verder Liquids is a leading global manufacturer of industrial and hygienic pump solutions.

• Control profitability of service business• Increase service market share through identification/development of new business as well as optimizing existing business;• Management, support and development (identify training requirements) of all staff;• Recruitment and appointment of staff • Assess ongoing development of staff;• Financial Control:Compiling of annual Budgets & Forecasts (Capex, Turnover, Margins & Overheads)Monitoring and controlling of overhead expenditure, profit margins and N/A Labour. Ensuring that budgeted turnover targets are achieved and exceeded;WIP; (Work in Progress)Debtors; Creditors• Monthly financial review of financial results and presentation of next level in key figures;• Marketing of business (unit sales and contracting) and brand;• Creating alternative technical solutions to meet client requirements more efficiently.• Support the Service development in Africa in best suitable manner.Technical Effort ManagementTechnical Expertise Service levelsCommunication•Handle difficult personnel situations directly, using appropriate discretion, HR advice, and respect for the individual.•Promote GEA through engagements at industry conferences and involvement in local business organizations.Leadership•Achieve excellence in all areas of business.•Champion change and effectively manage the implementation of new ideas.

I currently manage 80 employees and ensure that the total branch performance is in accordance with company policy and procedures. My duties included:• Executing the branch business plan. • Ensuring active customer care, SLA adherence and store profitability. • Staff management and development. • Controlling vehicle utilisation. • Leading the team to ensure the provision of a cost-effective profitable service to all customers. • Managing capital and operational expense in line with budgets.• Performing ops presentations & training to staff and cutomers.• Planning, coordinating and monitoring customers’ warehouse operations.• Facilitating continuous improvement. ACHIEVEMENTS✔ SLA figure improvement by 25% during the 1st year.✔ Budget targets met every year.✔ Created and implemented a Refurbishment Department.✔ Projected, implemented and managed various projects.

My responsibilities included:• Providing sales assistance and technical advice to customers.• Planning daily production schedule . • Controlling and ordering raw materials. • Planning, supervising and organising product finishing & deliveries. • Managing quality control. • Handling after-market sales.✪ INTERNATIONAL EXPERIENCERepairing products and quality negotiating:- United States of America - Florida Tampa Bay (Dec ’08).- China - Macau (Aug 2009).- The Palm Jamairah - Dubai (Sep 2010).

My duties included:• Selling products with price and technical information. • Data capturing sales orders.• Following up on leads.• Achieving target based commission.ACHIEVEMENTS✔ Obtained monthly sales figures.