I am an experienced professional with both HR and Road Passenger Transport Operations experience, who is currently working as an Operations Manager. My current role involves Management of the Transport Operations of the Dublin branch of BigBus Tours. BigBus Tours is a global industry leader in City Tours, based in 20+ cities around the world. During my career to date, I have successfully managed;- HR department of a SME- Transport Operations of a Tour Bus Company - Implementation of Driver Safety software and processes - successfully brought driving team from low ranking, to consistently one of the safest globally for a business - managed a Company through Takeover process during sale of business- recruitment processes and strategies in tight labor markets - implementation of significant organizational changes ranging from culture, to technology - managed a tourism based business during COVID19, which involved; complete shut down of operations, management of assets during lockdown, reopening and successful regrowth of business
Listed skills include Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, and 18 others.