Eddie Runyon Email & Phone Number

Richmond, Ky, Us

Frankfort, Kentucky

Conducts complicated and detailed investigations of discrimination/retaliation resulting from employees exercising rights protected by Occupational Safety and Health (OSH) laws; takes statements from complainants, employers and witnesses and researches various sources of information to determine if complaint is justified. Explain OSH anti-discrimination statutes and regulations to employers, employees and union representatives utilizing a variety of methods, including presentations. Provides written status reports, case summaries and recommendations on each discrimination case, prepares citations and calculates penalties, relay pertinent information about circumstances surrounding discrimination actions to OSH Compliance management and the General Counsel.

Pikeville, Ky

Assumed this role after elimination of my Asset Protection position. As Department Supervisor, I was primarily responsible for leading and enabling a team of 6 associates to deliver the best possible customer experience in the store. This included coaching and training associates, managing performance expectations, and ensuring adequate department coverage at all times. Assuming the responsibility for both customer-facing activities (e.g., greeting customer, clarifying needs and identifying solutions, closing sales) and non-facing activities (e.g., downstocking, inventory management, area recovery). Ensured my area was in-stock and customer-ready at all times while inspiring engaging, customer-focused behavior and driving my team to achieve sales and margin goals while maintaining a clean and safe work environment. In addition to supervising associates in my own area, I led associates in other departments, as needed, to meet the demands of the store. This required broad product knowledge and the ability to engage associates and customers across departments.

Pikeville, Ky

Single unit retail management of a $34 million+ per year location with over 150 employees, served as leader in all Asset Protection related matters including operational audits, safety, internal and external investigations, governmental regulations compliance for OSHA and Haz-Mat, Sarbanes-Oxley compliance, and training as well as customer service driven theft deterrence and profit-enhancement. * Slashed Workers Compensation and General Liability incidents 68% and missed work time by 76% * Led store to a 98.4% training compliance rate on Safety and Asset Protection training programs by partnering with site HRM and Senior Management team* Average of $71,331 ROI per year* ORC Captain responsible for case building, intelligence gathering, and building partnerships with law enforcement and other retailers in my area to identify and reduce ORC losses, leading to 100% increase in market ORC case closure rate* Elected as Eastern region Retail Representative for KYORCA by my peers* Market MVP 2014*Region 6 DMLP of the Quarter 2016

• Provided education and guidance to residential, commercial, instructional and public sectors within the community about Relay services.• Developed Annual Outreach Plan designed to promote Relay services in multiple locations.• Planned and implemented innovative outreach activities and marketing programs that supported the Annual Outreach Plan.• Facilitated awareness and stimulated involvement in targeted communities (Deaf, Hard of Hearing, Deaf-Blind, and Speech Difficulties) to increase the use of relay services in multiple locations.• Coordinated and conducted demonstrations, presentations, exhibits, and training programs for prospective customers regarding Relay services.• Gathered customer feedback and shared feedback with Hamilton Relay Executive Management toward the goal of improving products and the effectiveness of the services offered.• Coordinated marketing needs with Hamilton Marketing to better serve the overall customer base.• Promoted the program through participating in regional events, conferences, association meetings. • Participated in scheduled Outreach meetings, Advisory Board meetings, Outreach Activities and Hamilton Marketing Summits.

Kentucky

* Selected as Keynote Speaker for the Greater Cincinnati Deaf and Hard of Hearing Health Fair* Established new outreach relationships in previously underserved areas of Kentucky, including a focus on rural areas and the aging* Partnered with the KCDHH to promote educational outreach at Senior Assisted Living homes

Lexington, Kentucky Area

• Investigated suspicious insurance claims, including those that are suspected to have stemmed from fraud, criminal activity, falsified documents, or unnecessary medical procedures. • Conducted in-person recorded interviews with injured workers, supervisors, witnesses, and management regarding industrial accidents.• Facilitated accident scene investigations including scene photographs, measurements, and analysis of equipment to determine cause of injury or third-party liability.• Obtained and secured evidence, such as audio recordings, medical releases, photographs, police reports, court records, and other evidence.• Recommended improvements, changes, or modifications to program policies, procedures, rules and regulations to detect and prevent fraud, waste and abuse.

Single unit management leadership in a $40 million+ per year big box hardlines environment. Controlled risk exposure via proactive monitoring of potential liabilities involving both customers and associates to drive facility safety. Utilized trend reports to proactively monitor and implement plans for the control and reduction of inventory shrink while developing internal and external cases through to successful conclusion. Monitored compliance to operational procedures, safety regulations and inventory control procedures Oversaw physical security of operations and facilities. Conducted line item investigations for operational shrink control to effect positive ROI and P&L contribution. Maintained positive relationship with the retail loss prevention community. Directed audit programs such as target store audits, maintenance audits, safety audits and electronic article surveillance (EAS) audits.

Multi-unit retail management District leader and subject matter expert in all aspects of the business pertaining to Loss Prevention and Safety. Collaborated with the district team to ensure all members of operational and Loss Prevention teams worked together for expense control, maintaining budgetary line item control on damages, inventory shrinkage, accident reduction, and other ROI metrics.• Increased district ROI and Operational Recoveries by 150%• Led a team of 12 direct reports with a district sales volume of $350m+• Transitioned all district stores to EAS program• Led District to reduced WC and General Liability incidents by establishing buy-in with critical business partners• Increased both Internal and External case development and resolution by greater than 50%

Calculated risk exposure, assessed potential liabilities and maintained inventory control. Increased facility safety. Identified potential areas of loss. Monitored compliance to operational procedures, safety regulations and inventory control procedures Oversaw physical security of operations and facilities. Analyzed retail data for trends in theft or fraud. Conducted internal investigations of employee theft. Investigated internal violations of corporate loss prevention policies. Maintained positive relationship with the retail loss prevention community. Directed audit programs such as target store audits, maintenance audits, safety audits and electronic article surveillance (EAS) audits.

Multi-unit retail management Market Leader and subject matter expert in all aspects of the business pertaining to Loss Prevention and Safety for a $13 million+ per year market with 2 direct reports. Collaborated with the Regional team and Store Management teams to ensure all members of Operations and Loss Prevention teams worked together for expense control, maintaining budgetary line item control on damages, inventory shrinkage, accident reduction, bad check collection, and other ROI metrics.* Loss Prevention Manager of the Year* Set company record most shoplifters in a month* Key member in developing first comprehensive LPM Training Program for the company* Led first market assigned to achieving inventory shrink budget plan for the first time in 9 years, slashing inventory shrink by nearly 50% while increasing shoplift apprehensions in 3 market stores

* First investigator hired by company* Assisted in development and building of investigations department* Promoted to Senior Investigator* Assisted CEO as manager of accounts* General and Workmen's Compensation investigations* Conducted long and short term undercover assignments* Assisted in developing background check services* Assisted CEO in new client recruitment* Assisted with installation and planning of security hardware for clients, including CCTV and alarms for Fortune 500 companies* Security guard supervision at select client locations* Trained and certified as Armed Security Officer* Maintained career while attending college full time

Bachelor Of Science, Loss Prevention Management

8 consecutive semesters Dean's List

Associate Of Arts, Business And Industrial Security And Loss Prevention

Primary focus on physical security applications (CPTED, CCTV installations, alarm system configuration and installs)

Business, Management, Marketing, And Related Support Services

Activities and Societies: University Baseball team, Honor Society