· Prepare rental and return documents accurately and completely. Disclose rates, additional charges, rental terms and conditions, and obtain proper customer signatures.· Offer all customers assistance with directions and any other necessary local driving information.· Be knowledgeable on vehicle fleet and be able to provide any additional information necessary regarding option and/or additional services offered.· Assist customers by effectively responding to or resolving customer service issues.

▪ Organize weekly Dungeon and Dragons sessions following Wizard of the Coast's Adventure League format.▪ Foster a welcoming environment for all participants, promoting inclusivity, and encouraging collaboration among players.▪ Lead game sessions, mentor aspiring and new Dungeon Masters, and ensure a fun and engaging experience for all palyers.▪ Gather feedback from community members to continuously improve the gaming experience and address any issues or concerns.

▪ Created clients with banking transactions and provided endless opportunities to save, borrow, and/or invest.▪ Ensured delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquiries.▪ Met and communicated with company team weekly to share experiences to foster teamwork and a culture of professional growth.▪ Exceeded sales goal by 103%, becoming the highest performance branch in the district for two months.

▪ Crafted the event programming for a conference focusing on the leadership of esports in colleges and universities across the United States.▪ Supported internal communications for conference day by leading personnel and resources for conference days with over 30 guests.▪ Initiated and organized event operations department and cross-department meetings leading up to the conference day.

▪ Facilitated store manager running day-to-day operations of business.▪ Multitasked throughout the day with cash management procedures, ensuring customer satisfaction, managing inventory of products, and delegating tasks among partners.▪ Fostered growth among the team by providing a positive learning experience.▪ Prioritized as the preferred barista trainer and mentor for new hires and improved training window by over a month.

▪ Partnered with the Event Coordinating Team to handle tournament logistics, assisted players with rulebook and gameplay questions, updated official scores, set up and tear down of events.▪ Managed the social media accounts of the organization, creating and posting relevant content, and interacting with followers through social media platforms.