Chief Operating Officer
Current
Aug 2021 - Present
AeroLeads people directory · profile
Eddie V. Email & Phone Number
Chief Operating Officer @ CXperts | Business Management
at
CXperts
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Chief Operating Officer @ CXperts | Business Management
Location
Miami-Fort Lauderdale Area, United States, United States
Who is Eddie V.? Overview
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Quick answer
Eddie V. is listed as Chief Operating Officer @ CXperts | Business Management at CXperts, based in Miami-Fort Lauderdale Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Eddie V..
Eddie V. previously worked as Chief Operating Officer at Cxperts and Senior Vice President Global Operations at Cxperts. Eddie V. holds Ba, Business Managment from Nova Southeastern University.
Company email context
Email format at CXperts
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CXperts
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Profile bio
About Eddie V.
As a Chief Operating Officer at CXperts, I leverage my 28+ years of BPO and Global Outsourcing expertise to drive the execution of client, strategic, financial, and operational objectives in the omni-channel, domestic, nearshore, and offshore markets. I have a BA in Business Management from Nova Southeastern University and a passion for operational innovation, client-centric execution, SaaS solutions, and EX and CX excellence.I have successfully launched, managed, and grown multiple business segments across various verticals, with annual revenue and P&L responsibility of over $600M and oversight of more than 18000 FTEs in 23 call center locations. I have also led the operations teams to achieve outstanding results and exceed key performance indicators, such as winning the JD Powers Award for Customer Satisfaction in the Cable and Satellite industry for 12 consecutive years. I have a proven track record of building high-performance teams, implementing CRM and manufacturing process improvement initiatives, and creating long-term value for clients and stakeholders.
Current workplace
Eddie V.'s current company
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9 roles
Eddie V. work experience
A career timeline built from the work history available for this profile.
Senior Vice President Global Operations
Aug 2021 - Jul 2022
Global Vice President
Sep 2014 - Jul 2021
Division Vice President, Client Services And Operations
Jul 2010 - Aug 2014
Managing Partner
Fdp, Llc
FDP, LLC offers a variety of High School / College counseling services dedicated to maximizing students’ educational opportunities. For freshmen and sophomores, our offerings focus on helping students plan in a way which will enhance their ability to pursue, deepen, and expand their academic and extracurricular interests. For juniors and seniors, our.
Jan 2009 - Jun 2012
Vp Of Client Services & Operations
Sep 2006 - Aug 2010
Sep 2003 - Aug 2006
Director, Account Services
Sep 2000 - Aug 2003
Sr Manager, Account Services & Operations
Dec 1995 - Aug 2000
1 education record
Eddie V. education
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Nova Southeastern University
FAQ
Frequently asked questions about Eddie V.
Quick answers generated from the profile data available on this page.
What company does Eddie V. work for?
Eddie V. works for CXperts.
What is Eddie V.'s role at CXperts?
Eddie V. is listed as Chief Operating Officer @ CXperts | Business Management at CXperts.
Where is Eddie V. based?
Eddie V. is based in Miami-Fort Lauderdale Area, United States, United States while working with CXperts.
What companies has Eddie V. worked for?
Eddie V. has worked for Cxperts, Alorica, Fdp, Llc, and Iac.
How can I contact Eddie V.?
You can use AeroLeads to view verified contact signals for Eddie V. at CXperts, including work email, phone, and LinkedIn data when available.
What schools did Eddie V. attend?
Eddie V. holds Ba, Business Managment from Nova Southeastern University.
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