Eddie Vega Email and Phone Number

Served on enterprise-level cross-functional product teams to find the fastest way to achieve value for The Home Depot Enterprise User Experience and Tech Operations organization. Participated in stand-ups, iteration planning sessions, product demos, and retrospectives. Condensed complex technical concepts into non-technical language for stakeholders. Created documents, including the EnjoyHQ User Guide and UI Design Guide for Developers, email communications for the research and operations pillars, and content for the accessibility page of the newly launched UX Foundations site.

UI/UX Writer and Spanish UX Translator (on contract) at AT&T Chief Security Office Identity Access ManagementResponsible for creation of written content, content organization, and content management for digital properties across both desktop and mobile applications. Key Roles and Responsibilities: With little to no supervision, write, edit, and enhance content to meet established tone and style standards set out in AT&T’s Knowledge Management Framework Writer’s Edition, the Yahoo Style Guide and other adopted style sheets. Originated content for new pages and experiences from templates or other existing pages. Interfaced with multifunctional teams, reviewing website content to ensure consistent tone of voice and editorial style standards. Served as representative to design community with current and complete rationales, and contributed to business case development. Collaborated with internal and external team members, representing the content direction on the overall design solution. Applied expert knowledge, principles, theories, concepts and writing ability to large and complex project deliverables. Created UX Spanish translations for wireframes, web and mobile applications, and email communications. Reviewed and updated legacy translations for use in current projects. Helped author and edit the AT&T Client Halo Integration Portal (CHIP) Client Onboarding Guide, intended for users with technical and nontechnical backgrounds. Authored UX Spanish Translation and Translation Placeholders for AT&T Agile SAFE Teams.

Write articles in a fast-paced deadline-driven public information environment about NYCHA employees and residents and its institutional initiatives and process of transformation. Turn complex technical information provided by numerous departments into easy to understand communications materials for wider audience consumption. Regularly use CMS to edit and update Authority Web content. Developed and maintained relationships and contacts with diverse stakeholders and constituencies. Contributed to policy and procedure writing as part of the Authority’s response to the Covid-19 pandemic. Compile relevant internal communication information for intranet use.NYCHA’s mission is to increase opportunities for low- and moderate-income New Yorkers by providing safe, affordable housing and facilitating access to social and community services. About 390,000 New Yorkers reside in NYCHA’s 316 public housing developments and PACT/RAD developments formerly managed by NYCHA around the five boroughs. Over 185,000 receive subsidized rental assistance in private homes through the NYCHA-administered Section 8 Leased Housing Program.

Teach college level composition and advanced college composition. Teach basic writing to native English speakers and ESL students in class sizes averaging 25 students. Covered areas include critical thinking, reading and modes of rhetoric; evaluation, summary, analysis, refutation, persuasive argument and other essay types; logical fallacies and supportive evidence; counter-argument and rebuttal; deductive and inductive reasoning; researching and citing sources; reading comprehension; grammar and vocabulary; content development; thesis statement development; transitions; topic sentences; paragraph development; conclusions; online discussion board forum for weekly reading assignments; and individual conferences with students throughout the semester.

HITLAB is a healthcare innovation lab, affiliated with Columbia University, that helps leading organizations ideate, create, evaluate, and diffuse technology-based solutions to improve the quality and accessibility of healthcare worldwide. The Lab is committed to accelerating the diffusion of digital health impact through education across local and global communities.

Economic editor and communications coordinator for non-partisan municipal budget agency. Worked on tight deadlines, mandated by state and city statutes. Worked with various staff members to determine current editorial procedures and practices and created comprehensive agency style manual setting forth existing and updated editorial procedures and practices and to optimize the agency’s existing document designs. Drafted and otherwise edited, reformatted, and rewrote contents of agency reports, blogs, testimony, and Op-Eds, while applying agency-wide editorial standards to all documents. Responsible for reviewing and revising analytical reports to ensure consistency with the agency’s style sheet and other authoritative style sheets and eliminating errors in spelling, grammar, and usage. Evaluated materials for accurate use of references, content, charts and statistics, textboxes, and footnotes. Provided detailed instructions on factors to be incorporated in subsequent drafts. Reviewed communications products, including brochures, budget guides, PowerPoint presentations, and Web pages for design and clarity. Conducted comparative bibliographic analysis of the agency’s library of publications to ensure inclusivity in transfer to website. Periodically tested the website’s hyperlinks to ensure proper linkage to documents and other targets. Participated in editorial meetings with analysts and division heads to discuss potential topics of future reports, ongoing projects, and to conduct post-publication reviews. Monitored and analyzed developments and trends at the local, state, and national levels that related to monetary and fiscal policy. Designed the agency’s Twitter page, created its favicon, and advised senior staff on using social media to advance its public information goals.

Deadline reporter for weekly and monthly legal publications covering civil court verdicts, judgments and settlements in New York, New Jersey and California state and federal courts. Produced 40 to 50 reports per month in a fast-paced deadline driven environment. Edited, reformatted, and rewrote articles submitted by attorneys to ensure clarity, accuracy, and consistency with editorial guidelines. The articles ranged from simple dog bite and rear-end auto collision cases to complex suits arising sounding in securities law. Based on court documents and live interviews, the reports circulated in both print and online formats and republished on Westlaw. Some also ran in the New York Law Journal. The readership is composed mostly of trial attorneys, perhaps the most exacting and contentious audience anywhere, requiring the highest standards of accuracy and balance. Duties included headline writing and fact-checking Top 100 Verdicts, which comes out in book form and as a summary list published in the National Law Journal.

Taught core and elective composition, creative writing, and literature courses, including American Literature (before and after 1865), World Literature after the Renaissance, and the Bible as Literature; Created and reviewed curriculum in both the English and English-for-Speakers-of-Other-Languages programs; read, evaluated and graded student essays; advised the Beachcomber (student newspaper); organized and led community-based writing workshop for poets and fiction writers; as chair of English Department, scheduled classes, and hired, supervised and wrote evaluations of adjunct faculty. Initiated and coordinated efforts by the college and the American Legion to endow scholarships for U.S. military veterans. Created self-study manual to guide the college through the reaccreditation review by the Southern Association of Colleges (SACS). Authored mission statement for English department and English cluster. Authored academic freedom statement adopted by Board of Trustees as college policy and incorporated into faculty bargaining agreement. Authored and edited English course descriptions for college catalogue. Organized on campus literary readings and programs for local and visiting writers. Moderated and participated in panel discussions covering Latinos in film, community responses to 9/11, and the impact of the Patriot Act on academic freedom. Advised the Beachcomber (student newspaper), Contessa (student literary journal), and the Dominican Club. Served as liaison to various civic organizations, including the American Legion, the Armory Art Center, ASPIRA and the Hispanic Jewish Committee of Palm Beach County to promote the college and raise scholarship funds (over $40,000). Served on key district committees: Academic Curriculum, Diversity, English as Second Language (ESOL), Tenure & Promotion, Program Coordinating Committee for Martin Luther King Jr. Memorial Award and Strategic Planning (district level).

Processed, recorded, and typed messages, data cards, and tapes so that they could be sent or received. Duties include operating teletypewriters, optical character readers, tape transport, and terminal consoles, as well as correcting, retrieving, and logging in messages. Other miltary background: NCO Leadership training; top secret security clearance; Good Conduct Ribbon, Cold War Service Certificate; Honorable Discharge.