I undertake interim assignments, to deliver strategic business projects. After delivering more than 100 digital transformation projects across a range of industries I can provide unique insights that speed up project delivery.💥 Payments, Treasury & Cash Management: SWIFT, BACS, SEPA Payments & Cash Reporting💥 Sales & Marketing Process: CRM Implementation & Improvement💥 IT Security: ISO27001, GDPR, PCI-DSS, Governance Implementation & ImprovementRecent Assignments: -✔️ Establishing Payments, Cash Reporting & Direct Debit collection processes for a Startup Bank✔️ Implementing Customer Master Data Management for a Global Agricultural Manufacturer✔️ Design Integrations which enable data sharing between Dealers ERP Systems & Manufacturers CRM✔️ Solution Architecture designs for GDPR Compliance at a Prestige Motor Manufacturer✔️ Product Owner for Digital Identity Management Migration (SAP GIGYA / MS Azure B2C) ✔️ Implementation of ISO27001 Information Security & ISO22301 Business Continuity Systems✔️ Multiple Salesforce CRM Projects including SalesCloud, ServiceCloud and MarketingCloud✔️ Data Migration & Transformation projects leveraging Alteryx, Informatica, Demand Tools & Cloudingo✔️ Assist startup businesses to mature & scale operations✔️ GDPR review, privacy & policy audit, gap analysis, procedural & operational remediation✔️ Implementation of ISO27001 information security management systems✔️ Setup Service Desk processes to ITIL using Zendesk or Force.com case management✔️ SaFe AGILE project delivery utilising JIRA & MS Azure Dev Opps✔️ Managing Web Application & Penetration Security testing & remediation✔️ SWIFT CSP (Customer Security Program) gap analysis & remediation✔️ ERP & Treasury (TMS) integrations✔️ Digital identity & PKI projects✔️ BACS Bureau certification✔️ PSD2 & Open BankingPlease contact me to discuss your requirements📩 eddie.white@inver-itchen.co.uk☎ +44 (0) 78660 21463

✔️ End to End Design of Payment Processing & Cash Management Architecture✔️ BACS & SWIFT Scheme Membership✔️ Back Office System Integrations✔️ Project Management of Solution Delivery✔️ Bank Onboarding, Customer Acceptance Testing & Go-Live✔️ BoE RTGS Renewal Program & Enquiry Link to BERTI Migration

✔️ Deliver Customer Master Data Management (MDM) project ✔️ Participate in Salesforce MDM & GDPR technical design reviews✔️ Architect data flows for EME dealer onboarding and establish BAU operation. ✔️ Support master data GLOBAL workstream for Digital Customer Experience.✔️ Establish the design blueprint for integrations between Salesforce Dealer Community & Dealers ERP✔️ Master Machine Ownership Data and Warranty Registration✔️ Dealer Contact Master Data Management

Supporting the JLR GDPR program by preparing Business Cases, High Level Designs and providing architectural oversight for the transition of GDPR business processes into BAU operation.

✔️ Salesforce.com subject matter expert✔️ Onboarding AccessPay clients onto our Force.com payment application. ✔️ Configuration, testing and training on the payments & cash management platform. ✔️ Workflows, approvals, reporting and dashboards. ✔️ Bank onboarding to SWIFT & BACS networks.✔️ Solution Architect for AccessPay corporate Sales & Service Cloud Org. Design, delivery, support & training for Sales, Marketing, Professional Services and Finance teams. Included workflows, approvals, Marketo integration, building custom objects, case management, data loading, reports & dashboards.

Responsible for designing enterprise payments solutions for clients: incorporating SWIFT, BACS, FPS & SEPA. Integration with leading CRM. ERP & Treasury systems (Salesforce, Oracle, SAP, Dynamics, Wallstreet, Kyriba, Financialforce).✔️ Solution design including integration & data mapping✔️ Security & Governance Review including GDPR✔️ Research impact of PSD2, AISP & PISP on the future business model✔️ SWIFT & BACS Gateway Design✔️ Knowledge of SWIFT FIN, FileACT, RMA, ISO20022, Standard18, camt, MT9xx etc✔️ Salesforce.com subject matter expert (Client systems & AccessPay internal)✔️ Project management: Agile, MS Teams, Jira, Confluence, Visio, Kanban✔️ Business analysis: requirement gathering, process modelling, use cases, user stories✔️ Coordinated custom development (offshore)

Led the AccessPay security agenda including responsibility for:✔️ GDPR project, Data Protection Impact Assessment, Policies & Controls Audit etc✔️ Manage ISO27001 Information Security Management System✔️ Manage ISO22301 Business Continuity Management System✔️ Manage ISO, Partner & Client audit activity✔️ Manage SWIFT CSP & Bacs Approval Programs✔️ Cloud infrastructure & web application design review✔️ Project manage web application & penetration security testing✔️ Partner relationship management e.g. SWIFT, Vocalink, Tier1 Banks✔️ 3rd Party Supplier management e.g. Rackspace & Salesforce

Led the AccessPay pre-sales activity for Banking & Enterprise Payments projects with typical contract values in the range £25-£500K. Selling to treasurers, payment service providers & banks.✔️ Subject matter expert for SWIFT & Bacs Connectivity, Security & Governance✔️ Develop Sales & Marketing processes based upon Salesforce.com & Marketo✔️ Complete tenders, RFI & RFQ✔️ Manage online & F2F demonstrations

Technical project management for strategic business projects which included. AccessPay SWIFT Alliance Lite2 L2BA implementation. Banking Corporate contingency channel payment platform. BACS Payment platform implementation for a major utility company, and top tier banks. AccessPay Bacs Bureau Accreditation project. Private cloud infrastructure deployment. SWIFT CSP (Customer Security Program), GPI (Global Payments Initiative), PSD2 AISP, PISP, Open Banking.

AccessPay is a fast paced, high growth VC backed company which is disrupting the traditional payments & cash management sector. I joined the business as a Senior Consultant in November 2013 and was promoted to Head of Service Delivery within 6 months.Initially I reported directly to the Founders of the Business and more recently to the CEO.As a member of the Senior Management Team, my multi-disciplinary skills have enabled me to take on key roles to match the changing needs of the business. These have included: Head of Service Delivery Operations, Head of Security & Head of Presales.Sector Experience: Banking & Financial Services, SWIFT Payments & Cash Management, BACS, Faster Payments & SEPA, SWIFT Global Payments Initiative (GPI).Role responsibilities have included:✔️ Salesforce.com subject matter expert (Client systems & AccessPay internal)✔️ Program management of the project implementation pipeline✔️ Management of Support & Service Delivery Team✔️ Co-ordinating projects with offshore development teams✔️ Design of AccessPay Implementation & Support business processes✔️ Partner relationship management e.g. SWIFT, Vocalink & Partner Banks✔️ Supplier management e.g. Rackspace & Salesforce✔️ Key Account Management✔️ Information Security, ISO27001 & ISO22301 Business Continuity Management✔️ Technical Pre-sales support for enterprise projects £50k to £500k+✔️ Subject Matter Expert (Bacs & SWIFT Payment Solutions)✔️ High Security Infrastructure design, end to end encryption, scalability, availability✔️ Managed User training & cut-over to live

Full Life Cycle CRM Implementation – for more than 40 ClientsSector Experience: Banking & Financial Services, Legal, Accounting, Education, Manufacturing, 3rd Sector, Transport & Logistics, Healthcare.Role Involved:• Client Account Management• Project scoping & Business requirement gathering• E-Commerce & ERP integrations• Business process design• Change management & Project manage solution delivery• Configure CRM application• Specify custom development• Data planning, cleansing and import• Deliver user & administrator training• Dashboard configuration & Custom SQL report design• Digital E-Marketing• Technical support: • MS Server / .net / IIS / SQL & SQL Reports

Responsible to the Senior Project Manager for Project Coordination and Business Analysis related to the development of a Warehouse Management System for a leading Logistics Company.• B2B Messaging via Rosettanet XML & EDIFACT standards• Configuration of WMS• Electronic Data Warehouse Reports• Business Analysis and Field Mapping• Coordinate internal & 3rd party developers

Responsible to the CEO & VP Sales.Implementation of a Global CRM system• Project management of full lifecycle.• Requirements gathering• Vendor selection• System configuration• Data cleansing• Documentation & user training• Develop dashboards & KPI reports• Scoping of customisation• Manage 3rd party developers

Responsible to CEO & VP of Manufacturing.• Business unit consultancy• Business analysis• Work with global sites & product lines• Define & monitor KPIs• Implemented QMS to ISO 9001:2000• Document management system• Corrective action intranet application• Set up R&D issue tracking system

Responsible to UK Managing Director.Functional management of technology related activities: -• Information Technology• Computer Aided Manufacture• PCB Equipment Sales• Subcontract & Outsourcing Services