Worked for Disney+ account as customer service chat representative helping customers with general inquiries as well as maintaining the Disney customer service expectations for white glove treatment

The primary role of a Resolution Sailing Specialist (RSS) consists of supporting Consumer Outreach Sales and Service Agents with questions, issues and escalated calls. The RSS team is responsible for making decisions regarding policy, flexibility and expectations to meet our organizational goals as well as meeting the needs of the guests. Based on departmental need, an RSS may be required to perform duties similar to that of a supervisor. This job exists to support the front line staff, shipboard, and management.

Retention service for TXU and sales, while retaining customers assisted them in getting new plans that worked better for them than the ones they used to have for their utility service. Keeping TXU and the customers happy

Game master support for online players of Guild Wars and Guild Wars 2.Answering questions through email, keeping an eye on the game servers while playing online to confirm if a player was cheating and suspending accounts.