Eddy Posadas is a Senior support engineer at HCLTech. They possess expertise in management, sales, customer retention, technical support, cooking and 16 more skills.
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Senior Support EngineerHcltechGuatemala -
TraductorLangualytics Sep 2023 - Present -
Number Procesing ManagerGoto Apr 2022 - PresentGuatemala -
Technical Support T1Goto Oct 2020 - Apr 2022Guatemala, Guatemala -
Client Relationship SpecialistFast Resolve Jan 2022 - PresentGuatemala -
Customer Service RepresentativeAtento Guatemala Feb 2020 - Oct 2020Guatemala City, Guatemala, GuatemalaWorked for Disney+ account as customer service chat representative helping customers with general inquiries as well as maintaining the Disney customer service expectations for white glove treatment
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Productivity AssistantPrialto | Amplify People Aug 2019 - Jan 2020Guatemala Area -
Specialist, Co Resolution Sailing CciRoyal Caribbean Cruises Ltd. Feb 2017 - Jul 2019Guatemala AreaThe primary role of a Resolution Sailing Specialist (RSS) consists of supporting Consumer Outreach Sales and Service Agents with questions, issues and escalated calls. The RSS team is responsible for making decisions regarding policy, flexibility and expectations to meet our organizational goals as well as meeting the needs of the guests. Based on departmental need, an RSS may be required to perform duties similar to that of a supervisor. This job exists to support the front line staff, shipboard, and management. -
Retention SpecialistTxu Energy Nov 2014 - Sep 2016Guatemala AreaRetention service for TXU and sales, while retaining customers assisted them in getting new plans that worked better for them than the ones they used to have for their utility service. Keeping TXU and the customers happy -
Game MasterArenanet Llc May 2014 - Oct 2014Guatemala AreaGame master support for online players of Guild Wars and Guild Wars 2.Answering questions through email, keeping an eye on the game servers while playing online to confirm if a player was cheating and suspending accounts.
Eddy Posadas Skills
Eddy Posadas Education Details
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System, Networking, And Lan/Wan Management/Manager -
Business Administration And Management, General -
Electrical And Electronics Engineering -
Academia Culinaria Y De Hoteleria Las MargaritasCulinary Arts/Chef Training -
Escuela Culinaria Las MargaritasProfessional Cook -
Colegio Bilingue BrooklynArchitectural Drafting And Architectural Cad/Cadd
Frequently Asked Questions about Eddy Posadas
What company does Eddy Posadas work for?
Eddy Posadas works for Hcltech
What is Eddy Posadas's role at the current company?
Eddy Posadas's current role is Senior support engineer.
What schools did Eddy Posadas attend?
Eddy Posadas attended Universidad Galileo, Universidad Mariano Gálvez, Universidad De San Carlos De Guatemala, Academia Culinaria Y De Hoteleria Las Margaritas, Escuela Culinaria Las Margaritas, Colegio Bilingue Brooklyn.
What skills is Eddy Posadas known for?
Eddy Posadas has skills like Management, Sales, Customer Retention, Technical Support, Cooking, Leadership, Customer Service, Adobe Photoshop, Computer Aided Design, Flash, Microsoft Office, Microsoft Outlook.
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Eddy posadas
New Milford, Ct -
Eddy Posadas
Colima, Col -
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