• Spearheading the development of a CRM and ticketing system for the wirelinedepartment to track open, ongoing, and closed tickets, while establishing cost analysisand KPIs between RAM and AT&T.• Developed a comprehensive remote hiring process for the company's new recruitmentdepartment.• Conducting market research to support expansion efforts in the Middle East.

Completed two projects within two months: digitized warehouse safety and inspectionprocesses to align with OSHA standards, and optimized supply chain efficiency throughmaterial demand and usage analysis.

Assigned by Novelus to MasTec, Florida, United States, from Jan 2023 till present• Assigned by Novelus to Velex, Frisco, Texas, United States, from Feb 2021 till Dec 20221. Process & Procedure Development:• Conduct root cause analysis and create PBI reports to improve companyprocesses.• Collaborate with Ops teams to implement best practices and enhance siteoperations.• Provide recommendations to management for optimizing processes in a fastgrowing environment, including standardized milestone tracking and quality auditprocesses.2. Project Management:• Manage on-site crews and coordinate materials, outage, and integration dateswith clients (AT&T, T-Mobile, Verizon, etc.).• Ensure compliance with customer standards through quality audits and safetymonitoring.• Resolve operational escalations and manage invoice closeouts for quality audits.• Developed and implemented a Smartsheet-based Field Crew Report for milestonetracking, later integrated into AccuV.

• Advanced knowledge of LTE, WCDMA, GSM architecture for Ericsson and Nokia vendors.• Led LTE eNodeB installation and integration for 100+ sites using Ericsson and Nokiasoftware.• Managed 3G expansion on 500 sites (900 MHz) and 2G downgrade for 300 sites usingEricsson (RBS Element Manager, OMT) and Nokia (BTS Manager) tools.• Coordinated DELTA Power Systems installation across all network sites.• Oversaw installation of 350+ new sites and relocation of 100 existing sites.• Analyzed live spectrum for external network interference using ROHDE & SCHWARZ andKEYSIGHT equipment.• In-depth knowledge of Nokia and Ericsson 2G/3G/4G base stations.

• Installed and configured GSM, WCDMA, and LTE devices and system components forNokia and Ericsson equipment.• Gained expertise in communication systems cabling, circuitry, and wiring across multipleprojects.• Implemented operational improvements, achieving cost savings and enhanced profitmargins.• Ensured optimal environmental conditions in telephone equipment rooms.

• Optimized broadcast equipment and signal strength for OTV station.• Coordinated installation, calibration, and maintenance of broadcast equipment.• Enhanced audio and video quality during OTV broadcasts.• Possess advanced knowledge of OB Van and DSNG operations and equipment.