Eddy Estrada Email and Phone Number
Eddy Estrada work email
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Eddy Estrada personal email
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IT professional with 15+ years of experience and a strong work ethic. Extensive experience in running and working at a Help Desk and Repair Center. Known for providing excellent customer service and building strong business and interpersonal relationships with co-workers and managerial teams. Proven ability to be resourceful and produce results not excuses. A quick list of areas where I could contribute to your company::• Extensive hands on knowledge of PC/Networking equipment installation and trouble shooting• Expertise in equipment repair• Instruction of software and hardware• Product Support/Help desk support• Expertise in management of multi-platform environments• Improved customer satisfaction• Management of multi-vendors and large technical staffs• Product procurement• Pyxis remote support• ITIL certified • Improved departmental efficiencies• Large project deployments• Bilingual English/Spanish
Carefusion Gmbh
View- Website:
- carefusion.de
- Employees:
- 97
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Remote Deployment AgentCarefusion Gmbh 2015 - PresentSan DiegoSupport Hospitals throughout the United States with medical dispensing Pyxis devices. Specifically supporting applications in a call center environment. The jobs main purpose was to do software deployment and implementation in order to upgrade and repair issues with Pyxis devices. This in turn would help figure out how to remotely reduce the cost of software and improved customer satisfaction. I also assisted in documentation using the CRM(SAP) application and assisting in software audits.
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Core Systems Support AnalystCalifornia Coast Credit Union 2014 - 2015• Bank Batch Processing—Using Symitar banking software. to process the credit unions data from the previous days collection. Data collecton and transmissions to various sources as the Federal Government reserves and other banking institutions• Job File scheduler – Streamlined the mornings day process from and 8 hour day to 3 hours by reviewing and understanding the processes that could run simultaneous. Stop the use of single threading jobs and having the scheduler process Removed un necessary time delays out of the existing processes.• Worked and mastered both the day and evening shifts -
Technical Services AnalystJack In The Box Jan 2013 - 2014Greater San Diego Area• Help Desk Support—Support over 500 users with network, software, and hardware issues, via phone and hands-on support and remote software• Windows 7 Conversion – Windows XP to Windows 7 conversion over 300 users.• Repair, upgrade, and install PC, Netcom equipment, and corporate standard software package -
Senior Network TechnicianSan Ysidro Health Center 2002 - 2013Greater San Diego Area• Help Desk Support—Support over 800 users with network, software, and hardware issues, via phone and hands-on support and remote software• Create/maintain standard PC image for a standard rollout• Repair, upgrade, and install PC, Netcom equipment, and corporate standard software package• Review/Approve equipment requisitions submitted by end users• Addition of devices/users to active directory• Special Projects Management -
Information Technology Service ContractorIllumina - Teksystems 2001 - 2002Greater San Diego AreaPlanned and executed migration of desktop and network infrastructure (over 500 devices) to new company headquarters
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Senior End User Support SpecialistPinnfund Usa 1999 - 2001Greater San Diego Area• Help Desk/Desktop Support – Managed and supported over 500 users with network, software and hardware issues, via phone and hands-on support• Repaired, upgraded, and installed PC, networking equipment, and software• Planned and coordinated telecommunication installation projects—both in-house and off-site • Procurement – Ordered and managed the PC/Networking equipment inventory
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Lan|Wan Consulting SupervisorUnion Bank 1987 - 1999Greater San Diego Area• Managed 20+ technicians, procurement and warehouse personnel• Repaired, upgraded, and installed Endpoint, NetCom, and banking equipment.• Personally increased equipment procurement time by 48% by redesigning system processes• Saved over $830,000 by establishing single-vendor approach to endpoint procurement• Managed multimillion-dollar computer warehouse• Created and managed a 3rd level phones support for the banks 20+ technicians -
Mis Supervisor/Operations AnalystE.F. Hutton Life Insurance 1979 - 1987• Managed and directed three shifts of computer operators and operation analysts Hardware planning and installation• Corrected abends jobs and continued the daily work flow
Eddy Estrada Skills
Frequently Asked Questions about Eddy Estrada
What company does Eddy Estrada work for?
Eddy Estrada works for Carefusion Gmbh
What is Eddy Estrada's role at the current company?
Eddy Estrada's current role is Remote Deployment Agent Tech Support at BD.
What is Eddy Estrada's email address?
Eddy Estrada's email address is sm****@****hoo.com
What skills is Eddy Estrada known for?
Eddy Estrada has skills like Customer Service, Technical Support, Microsoft Office, Active Directory, Healthcare Information Technology, Vpn, Process Improvement, Cisco Technologies, Program Management, Network Administration, Itil, Hipaa.
Who are Eddy Estrada's colleagues?
Eddy Estrada's colleagues are Wioletta Was, Dayna Campbell, Gaertner Lisa, Sean Collins, Andre Von Muller, Barry Groenewald, Ralph Eirich.
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Eddy Estrada
Modesto, Ca -
1marksmansecurity.com -
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